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DeMontrond Chevrolet

Texas City, TX

not yet
rated
177 Reviews

3220 Gulf Freeway

Texas City, TX

77591

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177 Reviews of DeMontrond Chevrolet

January 13, 2024

Justin the assistant sales manager did an awesome job. We made a agreement and they stuck to it. It is hard to find people like that these days. The salesman also did a great job. More

by pernellroberts63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cabarubio, JT Williams
Jan 13, 2024 -

DeMontrond Chevrolet responded

Pernellroberts63, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Justin's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

September 20, 2022

Awful! !! Dishonest!! Scammers. Took deposit on vehicle and refused to do a sale. Salesman was ok, but sales managers are awful. More

by Radwilk
Recommend Dealer
No
Employees Worked With
Kelly Stw
Sep 21, 2022 -

DeMontrond Chevrolet responded

Thank you for the feedback, Radwilk. Please know that customer satisfaction is paramount to us, as we will be escalating your concerns to our upper management team for review. Would you kindly send us your best contact information to: customerexperience@4040group.com so that we may further look into this for you?

July 02, 2022

Best customer service Jimmy listened and got me in a new vehicle in no time. More

by Arig94
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jul 04, 2022 -

DeMontrond Chevrolet responded

Thank you for the awesome feedback, Arig94! Jimmy takes customer service very seriously and I'm thrilled to know that you are satisfied with his services. Please let us know if there's anything else we can do for you.

May 31, 2022

We have used Jimmy Williams for over a decade! He is honest, informative and quick! Thanks Jimmy! We love the new truck!! More

by rhondacgarner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams
Jun 01, 2022 -

DeMontrond Chevrolet responded

Thank you, rhondacgarner. We are incredibly grateful that you took the time to leave us such awesome feedback!

March 12, 2022

Great customer service. Highly recommended dealership. Deborah, Kelly, and Jeff from sales were extremely helpful answering any questions making the sales process really eas More

by Carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah
Mar 12, 2022 -

DeMontrond Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone, Carlos! We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Congratulations on your new Chevy!

January 09, 2022

From the moment we pulled onto the lot, every employee we encountered at this dealership was simply amazing! We were approached by Jimmy Williams (salesperson) who showed us a few vehicles. He was friendly More

by crystalrmorgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams, Kelly Sarafin
Jan 10, 2022 -

DeMontrond Chevrolet responded

Wow, thank you crystalrmorgan for such an amazing review! We cannot think of anything else that excites us more than to hear that we have made our customers happy. We look forward to working with you again!

November 21, 2021

Very pleasent nothing experience no nahasle and my sakelean David was a very professional and line persona i will recamend this deklarazio to antoine Thank you David More

by Rguillory82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Nov 22, 2021 -

DeMontrond Chevrolet responded

Rguillory82, thank you for the awesome feedback and your patronage of our dealership! David takes customer service very seriously and we are thrilled to know that you are satisfied with his services. Please let us know if there is anything else, we can do for you.

July 10, 2021

As always a great car buying experience. Jimmy Williams is awesome treats you like family. Finance Department is fabulous as well. I wont ever go to another dealership .WELL DONE !!! More

by bryan.abbott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams, Sarah
Jul 12, 2021 -

DeMontrond Chevrolet responded

Bryan, thank you for your review and your continued loyalty to our dealership. We are glad to hear Jimmy could provide you with another positive car buying experience. We hope to see you again soon, congratulations on your new vehicle!

June 04, 2021

Ross Lambert was an amazing help for me buying my truck. Everybody needs to go see him and let him give you your dream vehicle. More

by Loganportis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Lambert
Jun 05, 2021 -

DeMontrond Chevrolet responded

Thank you for the recommendation and for sharing your experience with us! We could not be happier that you enjoyed your experience here at our dealership and that Ross was there to provide you with such exceptional service! Congrats on your new truck!!

May 05, 2021

I found a car for sale online. I reached out to the dealership who put in contact with a Matthew Craft and I spoke with him for over a week regarding a vehicle I was interested in. He sent me additiona More

by sarah.beth22
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew craft, Melissa Demontrond
May 05, 2021 -

DeMontrond Chevrolet responded

Thank you again for your feedback, Sarah. We would like to assure you that we never intend to do anything to upset our customers. Our dealership is committed to providing a pleasant shopping experience, which always starts with great customer service. We have passed your feedback and contact information to our upper management team for their immediate review.

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