DeMontrond Chevrolet
Texas City, TX
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177 Reviews of DeMontrond Chevrolet
Justin the assistant sales manager did an awesome job. We made a agreement and they stuck to it. It is hard to find people like that these days. The salesman also did a great job. We made a agreement and they stuck to it. It is hard to find people like that these days. The salesman also did a great job. More
Awful! !! Dishonest!! Scammers. Took deposit on vehicle and refused to do a sale. Salesman was ok, but sales managers are awful. !! Dishonest!! Scammers. Took deposit on vehicle and refused to do a sale. Salesman was ok, but sales managers are awful. More
Great customer service. Highly recommended dealership. Deborah, Kelly, and Jeff from sales were extremely helpful answering any questions making the sales process really eas Highly recommended dealership. Deborah, Kelly, and Jeff from sales were extremely helpful answering any questions making the sales process really easy. More
From the moment we pulled onto the lot, every employee we encountered at this dealership was simply amazing! We were approached by Jimmy Williams (salesperson) who showed us a few vehicles. He was friendly encountered at this dealership was simply amazing! We were approached by Jimmy Williams (salesperson) who showed us a few vehicles. He was friendly, knowledgeable, and was not pushy at all. After making the decision on the vehicle we wanted, we went into the dealership to fill out the paperwork (which was almost to simple and quick to be real!) and again everyone we encounter smiled and either nodded at us or spoke. Signing paperwork was super painless thanks to Kelly Sarafin. She kept us laughing with stories and she is so open and friendly that you feel like you have known her forever before you leave her office. Since we did purchase a vehicle on a Saturday at closing, we did have to make a trip back to the dealership for service (to have the DEF fluid topped off) and Jimmy was not there but the gentleman who helped me (he sits in the office right behind the glass partition, maybe a manager but I don't remember his name) came out and greeted me, took the keys and had my truck fixed and ready to go within a few minutes. We had such a good experience that we couldn't help but send friends who were looking for vehicles to this dealership. We will BE returning to this dealership in the future when an upgrade is needed on our second vehicle. More
Very pleasent nothing experience no nahasle and my sakelean David was a very professional and line persona i will recamend this deklarazio to antoine Thank you David sakelean David was a very professional and line persona i will recamend this deklarazio to antoine Thank you David More
As always a great car buying experience. Jimmy Williams is awesome treats you like family. Finance Department is fabulous as well. I wont ever go to another dealership .WELL DONE !!! is awesome treats you like family. Finance Department is fabulous as well. I wont ever go to another dealership .WELL DONE !!! More
I found a car for sale online. I reached out to the dealership who put in contact with a Matthew Craft and I spoke with him for over a week regarding a vehicle I was interested in. He sent me additiona dealership who put in contact with a Matthew Craft and I spoke with him for over a week regarding a vehicle I was interested in. He sent me additional pictures of the vehicle getting inspected and serviced as it just got there. I applied for financing through my bank and got approval for the FULL asking price amount. I asked if I could get the few offers that were advertised on their site $200-$300 off and he said yes. I received a purchase order for my bank to finalize the loan. I asked numerous times what the next steps were. He responded he was busy closing so he would call me at 10am the next Monday. I asked and stated a few times I did not want to miss out on this car and if he was planning to sell to someone else and he assured me the car was available and isn’t even out of the service center yet. I said ok, please promise me that we are on the same page and again I want this car. He said yes! Call ya Monday! Got a call Monday, car was done being serviced, we were waiting to see if his financing could give me a better interest rate and we were ready to schedule delivery! He said they would reach out to me and they didn’t. I contacted him the next day to let him know I never heard from them and he said yea sorry I sold the car!!! I thought it was a joke and be said no sorry it sold. We get first dibs. Like xxx?! I’m still in shock I found the perfect car that met all my wants and needs and it was my first time buying a car by myself and was completely approved without help and then that just happened. They have ruined car buying for me! I will NEVER entertain them again or give them any of my money! Just be careful IF you go, they could care less about customers if they want the car for themselves. Pro tip, don’t post it for sell if you aren’t going to sell it and keep it for yourself!!!!!! I have receipts as well and have reported this to the sales manager who I have left 4 messages with and he will not return my calls! More