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DeMontrond Buick GMC - Service Center

Houston, TX

3.8
71 Reviews

71 Reviews of DeMontrond Buick GMC - Service Center

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March 08, 2025

The service that I received was exceptional and would prefer to have Cameron handle all my business More

by Chris_roberts359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Mar 10, 2025 -

DeMontrond Buick GMC responded

We appreciate your review and recommendation, Chris_roberts359! We are glad to hear that you were pleased with the service you received from Cameron and we certainly do look forward to serving you again.

March 05, 2025

My car needed several repairs that were going to take a few days. We scheduled the appointment when the parts came in and it was convenient for me. Michael, Troy, and their team were in constant contact w More

by Becker913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and Troy in Service Dept.
Mar 06, 2025 -

DeMontrond Buick GMC responded

Taking the time to leave this review means a lot to us, Becker913. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs!

February 22, 2025

Cameron is an asset to your dealership. I will be back for more services in the future More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Feb 22, 2025 -

DeMontrond Buick GMC responded

Hi Robert, we’re overjoyed by your amazing feedback! Knowing that Cameron provided you with exceptional service makes us proud. Your satisfaction is our priority, and we’re always here for you.

February 19, 2025

I had a great experience with Demontrond Buick GMC. They did an excellent job fixing my transmission, and everything is running smoothly now. Troy, the customer representative, was fantastic. He was ve More

by Oscar Minero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Feb 20, 2025 -

DeMontrond Buick GMC responded

Hi, Oscar! It brings us great joy to hear that you had a wonderful experience with our team! We are delighted that we were able to meet your expectations and thank you for choosing us for your automotive needs.

February 09, 2025

I experienced expedient, and great service at Demontrond GMC. They scheduled my servic on the same day. More

by christophgrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Feb 10, 2025 -

DeMontrond Buick GMC responded

Thank you for your kind words. We hope to deliver a five-star experience during your next visit!

December 30, 2024

It takes to long for a basic oil change. They never top off my fluids. The waiting room furniture is filthy. i have always purchased the 3 oil change package to always get shorted one. More

by snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Dec 31, 2024 -

DeMontrond Buick GMC responded

Thank you for your feedback, Snow. We never want our customers to feel undervalued! Please send us your contact information to feedback@demontrond.com. Our team would like to reach out to you.

November 11, 2024

My 2019 Yukon was serviced recently here. My service advisor was James and he was excellent. He communicated from drop off to pick up and worked with me to ensure my vehicle was taken care of More

by tartars.alight05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, service department Vikki, service department. Excellent rating!
Nov 12, 2024 -

DeMontrond Buick GMC responded

Thank you for the feedback, Tartars.alight05! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

September 20, 2024

Viki was very helpful and informative. My truck was ready on time, and all was well. More

by montymullenix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viki
Sep 21, 2024 -

DeMontrond Buick GMC responded

We are thrilled by your amazing review, montymullenix! Your satisfaction is our priority, and it’s wonderful to know Vicki and our team succeeded in making your visit pleasant. Thank you for choosing us for your automotive needs.

September 18, 2024

Service is good, have to bring vehicle back to complete work because they are backed up for 2 weeks. More

by achampion1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam with service department
Sep 19, 2024 -

DeMontrond Buick GMC responded

Thank you for your positive review, achampion1983! We hope to deliver a five-star experience during your next visit!

September 15, 2024

Tre was An Excellent Service Advisor and I’m thankful he is a Part of Demontrond Team !!! More

by Trucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre
Sep 16, 2024 -

DeMontrond Buick GMC responded

Trucker, we really do appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive service needs. We hope that if you require automotive assistance in the future, you won’t hesitate to reach out to us.

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