DeMarois Buick GMC Mercedes-Benz

EXCELLENT Service by Dan 5 Stars falls short of the 10 star rating I would give to the Service Department - specifically Dan Chamberlain at DeMarois Buick GMC Mercedes-Benz. 5 Stars falls short of the 10 star rating I would give to the Service Department - specifically Dan Chamberlain at DeMarois Buick GMC Mercedes-Benz. We live outside of town and every single time I have had a service need Dan has bent over backwards to take care of our cars, the schedule runs on-time, and his team always delivers the car on or before the quoted "repair time." Think about that for a second. What other dealership have you dealt with in where the Service Department takes as much pride to ensure customer satisfaction as the sales department? Dan is hands down the best Service Department representative we have ever worked with - and we have owned a lot of cars in a lot of different states. Dan not only cares about the customers, but he cares about the quality of his work and the promise of his word. Bottom line -- Dan is what will keep us coming back to DeMarois Buick GMC Mercedes-Benz as we can rest in the knowing that service is a top priority. More

Always excellent Wayne is the best salesman I’ve ever worked with. We have purchased several vehicles through him. Honest and caring as well as understands your needs. Wayne is the best salesman I’ve ever worked with. We have purchased several vehicles through him. Honest and caring as well as understands your needs. The vehicle my wife drives now, he located what she was looking for and brought it to missoula. A+ More

Customer Service is Bend-Over-Backwards Quick estimates of work needed; quick appointments; use of loaner car during service; always friendly & thorough researching issues & communicating re Quick estimates of work needed; quick appointments; use of loaner car during service; always friendly & thorough researching issues & communicating repair strategies; repairs completed within estimated time frame; vehicle clean & ready to go. Very efficient, friendly staff. More

Service review I dropped my 2010 Isuzu NRR truck off because It was having power issues and the regen system did not seem to be working right. Even though I did not I dropped my 2010 Isuzu NRR truck off because It was having power issues and the regen system did not seem to be working right. Even though I did not have a appointment they were able to get it in fairly soon after I dropped it off. Jim the mechanic was able to diagnose the issue and came back with the parts and labor to fix in a professional manor. The problem was well explained to me and the estimate for both labor and time were exact to what Derick and Jim told me it would be. The truck was fixed in the time they said it would be and the price was exactly what was estimated it would be. Jim the mechanic very personable and good to work with. Derick the service writer did a great job of keeping me informed and getting questions I had answered. I would take my truck back to them I would also recommend there service. More

Personal, professional: best combination My husband and I do not regret a single aspect of our truck-buying experience, from the moment of having walked in to now, a month after driving our t My husband and I do not regret a single aspect of our truck-buying experience, from the moment of having walked in to now, a month after driving our truck around. Wayne made our buying experience straightforward; we didn't get any runaround. Everything was laid out in an honest fashion and our questions were answered to our satisfaction always. Even now our queries are answered so quickly. We always enjoy our experience with Wayne. We feel we got a great deal, too. More

Great all around! Everyone here was so pleasant to work with! This was my first time going in to DeMarios and they treated me so well. I have an older pontiac that I di Everyone here was so pleasant to work with! This was my first time going in to DeMarios and they treated me so well. I have an older pontiac that I didn't purchase from them and they serviced my little car better than any shop has ever done. More

Had an issue with Air bags My air bags needed serviced was the code every time I turned on my vehicle. I called got an appointment pretty quickly, Dan & Kim were fast , friendl My air bags needed serviced was the code every time I turned on my vehicle. I called got an appointment pretty quickly, Dan & Kim were fast , friendly and I got my cash washed! What a fun surprise! More

Great service Quick, friendly, and competent! The service advisors were helpful and friendly. Everyone was friendly and answered every question I had. I would recom Quick, friendly, and competent! The service advisors were helpful and friendly. Everyone was friendly and answered every question I had. I would recommend to anyone! More

DeMarois Buick GMC Mercedes Benz Service Review Derrick Kelly was very friendly and easy to work with. Derrick researched well the parts needed to service my CTS Cadillac. Derrick kept me well infor Derrick Kelly was very friendly and easy to work with. Derrick researched well the parts needed to service my CTS Cadillac. Derrick kept me well informed and up to date on when the needed parts were arriving, when the work would be completed and was prepared with the breakdown of parts and labor costs. Derrick also was very helpful scheduling days and times to have my car serviced. More

Great service Dan was great to work with. Went in to get an accessory another dealership told me wasn't available for my vehicle. Then when Dan drove my vehicle i Dan was great to work with. Went in to get an accessory another dealership told me wasn't available for my vehicle. Then when Dan drove my vehicle in, he noticed an issue with the backing plate and got it all fixed quickly. Fast, professional and courteous service. More