DeLong Ford, Inc.
Dwight, IL
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1,213 Reviews of DeLong Ford, Inc.
Overall excellent experience. Very prompt response from Woody,his quote was very transparent and easy to understand with no hidden costs.The pictures on the website were real. Thanks Woody for your fri Woody,his quote was very transparent and easy to understand with no hidden costs.The pictures on the website were real. Thanks Woody for your friendly approach and no badgering. Great price ! other folks seemed to be very friendly and willing to fulfill your small odd requests. Paper work was clear and quick. The car was ready and clean when I arrived. I'm happy with my purchase and the smooth experience I had with them. They are a small dealership but they know how to treat their customers well. Cons : Carfax showed there is a Manufacturer safety recall on the car, which Delong could have fixed it before delivering it to me. Anyway they were open about it when asked and they consider this not to be a big problem. So I need to go to a authorized Ford dealership to replace that part. Will update how this goes. Overall , thanks to DeLong to make my car buying experience smooth. More
Great small town dealership to deal with. This is the 5th purchase from DeLong's and won't go anywhere else! The best customer service that you can ever have! 5th purchase from DeLong's and won't go anywhere else! The best customer service that you can ever have! More
I have purchased two new trucks from DeLong Ford and have always had nothing but the best service whether it be from the Sales Department or the Service Department. The staff is very knowledgeable, courteous always had nothing but the best service whether it be from the Sales Department or the Service Department. The staff is very knowledgeable, courteous and professional. I highly recommend this dealership! More
I always dreaded the car buying experience until I bought a car from the sales team at DeLong Ford! From the moment I walked in the door I knew this was the place I was going to purchase my new car. The staf a car from the sales team at DeLong Ford! From the moment I walked in the door I knew this was the place I was going to purchase my new car. The staff was very friendly and assertive to my needs. The huge selection of vehicles was a big bonus, lots to choose from! I highly recommend buying from DeLong Ford! The Service team was very quick to service my new car, I was impressed with the 50 point check with the $16.95 oil change...you cannot beat their service or the price! Thanks again DeLong Ford!! More
everyone at delong ford was very helpful in the used car buying process. Jon and his staff are very knowledgeable of ford products. "woody" Mike Woods was very helpful in finding the lowest interest rate a buying process. Jon and his staff are very knowledgeable of ford products. "woody" Mike Woods was very helpful in finding the lowest interest rate available with no hassle. going from my old truck to my new tuck was very smooth and the delong staff made sure i was comfortable with my new truck and all of its new functions. More
We were super impressed w/ the service & care we received while purchasing our new truck. From start to finish, we felt there was great communication, prompt responses, and overall appreciated as c received while purchasing our new truck. From start to finish, we felt there was great communication, prompt responses, and overall appreciated as consumers. My husband & I are both small business owners, and truly recognize and value great customer service. Mike was wonderful to work w/, friendly, and knowledgeable. We drove an from an hour away to complete our sale, and the process could not have gone more smoothly and efficiently. We will definitely share our great experience w/ DeLong Ford, and look forward to doing business again. More
Everyone was very friendly and easy to work with. Jon went out of his way to go over the truck and drive it down the road checking out for me since I was 3 1/2 hours away. Everything was as described and went out of his way to go over the truck and drive it down the road checking out for me since I was 3 1/2 hours away. Everything was as described and everyone was a pleasure to work with. I was offered to be picked up at the train station that I road in on to buy the truck. Very good people to work with and very informative. Thanks Chris. More
Purchasing this truck was a great overall experience. It was nothing like I had expected when buying a vehicle, there was absolutely no pressure to make a purchase, and every promise was kept by the sales t was nothing like I had expected when buying a vehicle, there was absolutely no pressure to make a purchase, and every promise was kept by the sales team. When I picked it up they spent as much time as I needed to understand the SYNC and everything else that came with it, they even followd up multiple times after the deal to make sure I was happy with the truck and see if I had any questions. I wouldn't hesitate one bit to recommend this dealer to anyone. Very laid back environment and everyone is knowledgeable and friendly, they really make you comfortable. I have not had to have anything serviced, but if the service center is anything like the sales staff, I know it will be done right. (That was the only reason I could not rate the quality of work.) Very Pleased with the whole process, Thanks again. More
DeLong Ford was a pleasure to work with. I found the vehicle I wanted online. I emailed and spoke with Mike Woods regarding the vehicle I wanted. My emails and calls were responded to immediately. I tes vehicle I wanted online. I emailed and spoke with Mike Woods regarding the vehicle I wanted. My emails and calls were responded to immediately. I test drove it and then purchased the vehicle. The entire process was not a typical car dealer experience at all. The staff was professional and courteous and provided me with what I wanted at the price I wanted. I highly recommend doing business with DeLong Ford. More
Was so helpful with helping me buy my first car! Has continued checking to see that all is going well! Great place! (: I'd definitely recommend people to buy a car from them! continued checking to see that all is going well! Great place! (: I'd definitely recommend people to buy a car from them! More