DeLong Ford, Inc.
Dwight, IL
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1,213 Reviews of DeLong Ford, Inc.
excellent This was the second time i have purchased a vehicle through Delong ford. my experiences with Delong ford were amazing. Jon and Woody are great guys th This was the second time i have purchased a vehicle through Delong ford. my experiences with Delong ford were amazing. Jon and Woody are great guys that i would highly recommend to anyone looking to buy a vehicle! More
Purchasing a 2014 Ford Escape Titanium 4WD 2.0L Ecoboost Our experience with Ford Delong was very positive. We were allowed to take the Ford Escape overnight, making it possible to drive on rural, state, an Our experience with Ford Delong was very positive. We were allowed to take the Ford Escape overnight, making it possible to drive on rural, state, and interstate roads. Being able to examine the technology closely on our own was very helpful. Best of all there was no pushy salesmanship. The decision making was left up to us. Everyone in the office was friendly and responsive to our questions. Our driving experience has been great. We feel the Ford Escape handles and responds in an excellent manner. The front seats are comfortable and one does not feel tired after a long trip. We have not tried backseat riding on any of our trips. Actually it is fun to drive! More
Another Enjoyable Experience Bought a new 2014 F150, traded in a 2004 F150. The 2004 was the 1st vehicle purchased at Delong Ford, from Jon's Dad. It was the best experience I had Bought a new 2014 F150, traded in a 2004 F150. The 2004 was the 1st vehicle purchased at Delong Ford, from Jon's Dad. It was the best experience I had ever had buying a vehicle. Buying the 2014 was just as enjoyable as buying a vehicle 10 years ago. Why did I wait so long to buy from Delongs? My mistake, will be a customer from now on! Woody was a pleasure to work with and Nathan went thru explaining all of the options, even tho it was close for him to be leaving for the day. Thank You More
Well-worth the trip to Dwight I called Woody from sales after seeing a listing for what is now my 2004 F-250. The truck was exactly what I was looking for and the price was the be I called Woody from sales after seeing a listing for what is now my 2004 F-250. The truck was exactly what I was looking for and the price was the best I'd seen. I live 75 miles away and did not want to make the trip if the truck was a lemon (and at the price it was going for, I wasn't that sure). Woody said that he hadn't driven it, but he'd ask one of their mechanics to ride with him so he could give me an honest opinion. He called me back within an hour to let me know how it rode. That's the kind of treatment I wish were more common among businesses. I made the trip the next day, and after being handed the keys and looking the vehicle over well, I realized that the online pictures were very accurate, it rode great just like Woody told me over the phone, and I didn't feel misled about anything. I was also allowed to drive the vehicle by myself without a chaperone. I don't know if any other dealers do that, but that hasn't been my experience in the past. In fact, I had the vehicle out for almost half an hour. My past experiences with test drives is that they want you back in ten minutes or less! With the dealership being very close to route 47 and 66, I was able to focus on the mechanics of how the vehicle rode and how it sounded instead of paying attention to traffic lights and speed limits. I was able to test the truck the way I wanted to without pressure to bring it back right away. When I got back from test driving it, I wasn't made to feel like I needed to buy a truck to help some sales guy make their monthly quota. As I type this, I really realize how unique my experience was at DeLong Ford. In fact, I knew that Woody was honest when he said, as we were discussing whether I liked it enough to buy it, that I could bring it back the next day to see if I wanted to keep it. At this point, I'm sure this review sounds fabricated, but everything I've said here is the honest-to-God truth. I'm not a mechanic, but the vehicle seemed to be in excellent condition both on the exterior and mechanically. I was offered a good price for my trade-in, so I felt good about buying the truck. The paperwork went very quickly, and the guys even waxed it up for me before I left. When I got home, I brought it to my mechanic who gave it a thorough inspection and he found only minimal mechanical problems. For the price I paid, it was a fantastic deal. I don't know if I'm forgetting anything, but let me sum it up by saying, "DeLong Ford: Highly Recommended!". Thank you, Woody, and DeLong Ford. More
2009 F-150 Great laid back no pressure dealership!Mike is very friendly and was not high pressue. Will give them an opportunity for service work as well. Great laid back no pressure dealership!Mike is very friendly and was not high pressue. Will give them an opportunity for service work as well. More
Best place I have ever purchased a truck from, hands down. Jon's attention to customer service was unparalleled. Will be back and recommending these guys to friends. down. Jon's attention to customer service was unparalleled. Will be back and recommending these guys to friends. More
DeLong was able to get me a great price on the exact truck that I wanted. The service was very friendly and laid back and they were quick to answer all the questions I had as a first time car buyer. I truck that I wanted. The service was very friendly and laid back and they were quick to answer all the questions I had as a first time car buyer. I couldn't be happier with my car buying experience and I would highly recommend DeLong Ford. More
Woody was extremely honest and helpful. He responded to my email(s) quickly and with very clear and concise answers. We discussed condition, pricing and delivery before my first visit. After the test drive my email(s) quickly and with very clear and concise answers. We discussed condition, pricing and delivery before my first visit. After the test drive the B3000 was prepped and ready to go just as we had agreed to. I appreciate his follow up and service. Thank you, Marc More
We bought a used Expedition for a great value from Woody. The price was reasonable and Woody's service was excellent! We would definitely come back for our next vehicle purchase and service. The price was reasonable and Woody's service was excellent! We would definitely come back for our next vehicle purchase and service. More
I am impressed to see a dealership that is true to their word, after receiving several calls about the vehicle I was looking at, Mike Woods refused to sell the vehicle to anyone else. This dealership knows word, after receiving several calls about the vehicle I was looking at, Mike Woods refused to sell the vehicle to anyone else. This dealership knows how to treat their customers, just like a neighbor. They have the best service anyone could ask for, it only took a few minutes after the test drive for me to walk out of the dealership with my new vehicle. Thanks More