DeLong Ford, Inc.
Dwight, IL
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1,213 Reviews of DeLong Ford, Inc.
Great Day for us , We got a beautiful Truck at the price we talked about prior to getting there, No B.S., Awesome people to buy a truck from, B. J. and Woody, are the Best Appreciate them guys👍👍 we talked about prior to getting there, No B.S., Awesome people to buy a truck from, B. J. and Woody, are the Best Appreciate them guys👍👍 More
It was a great experience, best of all it wasn't pushy sales but more of two guys chatting about what to but... Appreciate the honesty and will be back in the future sales but more of two guys chatting about what to but... Appreciate the honesty and will be back in the future More
Dave was extremely patient and helpful during my first car buying experience. I will highly consider purchasing from Delong Ford on my next purchase of a Ford! car buying experience. I will highly consider purchasing from Delong Ford on my next purchase of a Ford! More
Great buying experience. Dave was incredibly friendly, very responsive, and easy to work with. Always hesitant about buying cars, but this was very enjoyable and would recommend to anyone. very responsive, and easy to work with. Always hesitant about buying cars, but this was very enjoyable and would recommend to anyone. More
Thank you to Delong Ford and to Dave Hammen our personal car salesman. Awesome experience, highly recomme Dave Hammen and the team at Delong Ford. car salesman. Awesome experience, highly recomme Dave Hammen and the team at Delong Ford. More
Buying a car has never been so easy and smooth. Dave and Woody really worked together to get us into a vehicle that works for our family. They all worked together to make sure we could get the best value fo Woody really worked together to get us into a vehicle that works for our family. They all worked together to make sure we could get the best value for our trade in to get us into our price range. We will never go anywhere else! More
We saw a truck online we were interested in and made an inquiry. This was answered immediately by BJ. After speaking to him and having our initial questions answered, we decided to make the four hour drive inquiry. This was answered immediately by BJ. After speaking to him and having our initial questions answered, we decided to make the four hour drive to potentially purchase this truck. We had asked for a Carfax report and received one and was told this truck had originally been purchased there by a "close friend of the family" and all maintenance was also performed there. One owner truck, all maintenance records available, history of truck, this all sounded very good. We arrived at Delong and met with BJ and test drove the truck. Seems like a very nice vehicle, however, the Carfax report would just state "maintenance performed" at intervals. I asked for the detailed service records to make sure the required oil changes, 60K mile service, etc had all been performed and what came out was a few warranty items only. BJ stated this "friend of the family" was a farmer who had his own garage and did all his own maintenance and was sure it had been done since he was a meticulous man. That's great, but I would like a little more than that actually. BJ said it was bowling night so he would ask him that night. We purchased the truck with no room for price negotiation since someone else had called while we were on our way there...and when I asked how long the truck had been on their lot I was told under 30 days when the website had said 39 days. Hmmm. Regardless, for whatever reason, we had a check to pay cash and had a four hour drive back but still had to wait over an hour for some reason. Then finally spoke to finance manager to sign a few docs and tried to sell the extended warranty. We declined but inquired at our Ford dealership when we got home and was given the same warranty at $300 less. A few weeks later, we called BJ concerning the big 60K mile service again, and again was told sorry, it was bowling night again and he would check again. This friend didn't show up last bowling night. I'm assuming he didn't show up again since we're still waiting for a call. I suppose we'll just have this service done since I'm not sure we could believe what he tells us anyway if he ever calls back! Typical car dealership. They're all attentive while trying to get the sale, but when you really need them for followup, you're on your own - they're done with you. More
Thank you for personal details and quality service of DeLong Ford. Our second New Ford purchase in 6 months!! Thank you Dave Hammen ! We are very pleased. DeLong Ford. Our second New Ford purchase in 6 months!! Thank you Dave Hammen ! We are very pleased. More
I have always been treated with respect and Crystal, Joe & Sam are always cheerful, and helpful. I have never had such great service before. I have been using Delong for service for 11 years now, they are t & Sam are always cheerful, and helpful. I have never had such great service before. I have been using Delong for service for 11 years now, they are the best. I have bought 2 new cars from sales department from Woody, he's the best. More
Woody is a great person to work with when purchasing a vehicle, personable, knowledgeable and best of all, no pressure sales. Always ask for Woody when you visit the DeLong. vehicle, personable, knowledgeable and best of all, no pressure sales. Always ask for Woody when you visit the DeLong. More