DeLand Chrysler Jeep Dodge Ram - Service Center

Another “non standard” service visit where I get pushed away with a canned response from the service advisor (same EXACT response I received last time from the SAME advisor) and then I take it to another J away with a canned response from the service advisor (same EXACT response I received last time from the SAME advisor) and then I take it to another Jeep dealer and it actually gets fixed. I don’t understand. John was nice, but nice doesn’t fix the problem unfortunately. More

Always a pleasure to deal with Deland CJDR service department, They had me in at the appointment time and completed the work in a reasonable time at a reasonable price. department, They had me in at the appointment time and completed the work in a reasonable time at a reasonable price. More

Will never bring my vehicle back here again, arm rest was dirty after service, service writer John hates was very rude when he stated “ vehicle needs to be picked up by 4 or I don’t care I’m going home” as s dirty after service, service writer John hates was very rude when he stated “ vehicle needs to be picked up by 4 or I don’t care I’m going home” as soon as I left the dealer ship the issue I had with the radio that they advised me could not be duplicated happened instantly. How did you check my radio issue if you didn’t connect a iPhone to the radio? No phone was connected to the radio to check the car play, I know this because when I went into the radio settings there where no other Bluetooth or CarPlay devices added. Do not think the issue was even checked out. Main issue was the poor ability to come across more professionally when telling me they close at 4 and to be there to get my vehicle back, also the fact that the service department did not care to take better precautions to keep my car clean, I am a service technician as well and do everything I can to keep the customers vehicle clean, especially when the vehicle is there for a service and tire rotation and a radio issue, there should have been no reason that my arm rest/ center console was covered in dirt, thank you for awful first oil change experience, GET NEW STAFF, DIDNT COMPLAIN WHEN I PURCHASED THE VEHICLE FROM THIS LOCATION BUT EVEN HAD ISSUES WITH SALES RUBNING ME AROUND AND KEEPING ME THERE ALL DAY TO MAKE A DEAL. Really bad business, that being said my salesman MARK GRANT WAS EXCELLENT! Only good thing about this place so far More

Service was fast, well done and accurate. Personal is friendly and well trained. The products used in my Pacifica is of the best quality and at a competitive price. friendly and well trained. The products used in my Pacifica is of the best quality and at a competitive price. More

I was 1000 miles from home, but received the same great service here in Deland. Thanks loads for taking care of me Sean, truly appreciated it. service here in Deland. Thanks loads for taking care of me Sean, truly appreciated it. More

Good customer service with immediate attention and detailed explanation of services being provided. Service was completed by the requested time. John is very serviceable and courteous! detailed explanation of services being provided. Service was completed by the requested time. John is very serviceable and courteous! More

He did a great job, thank you so much for all the hard work on filling my oil. They were friendly and always love to come. work on filling my oil. They were friendly and always love to come. More

The gentleman managing my service was great!! He has always been good. The thing is, I made an appointment for 730(first appointment available) and I didn’t leave until 1015. He informed me my cars oil always been good. The thing is, I made an appointment for 730(first appointment available) and I didn’t leave until 1015. He informed me my cars oil filter(Honda) isn’t kept in stock. I bought the car at this dealership and was given the oil change discount program so I believe it should be readily available. Every time I’ve gone, I’ve waited 2 1/2 to 3 hours just for a basic oil change. More

Good customer service. Service agent was professional and friendly, waiting area was comfortable, and the donuts and coffee were good! Service was explained so that we understood what was checked and what we friendly, waiting area was comfortable, and the donuts and coffee were good! Service was explained so that we understood what was checked and what we needed to do in the future. More

Lorri is awesome! I brought my Jeep in because of an issue I thought would be very expensive to fix but it ended up being a recall for a software update so there was no charge. I was in and out very qui issue I thought would be very expensive to fix but it ended up being a recall for a software update so there was no charge. I was in and out very quick. More