DeLand Chrysler Jeep Dodge Ram - Service Center
DeLand, FL
131 Reviews of DeLand Chrysler Jeep Dodge Ram - Service Center
Their service dept refused to fix my vehicle. They claimed that they were not aware of the problem when in reality we had been complaining about it a few years back. claimed that they were not aware of the problem when in reality we had been complaining about it a few years back. More
Service was good they bent over backwards to make everything go smoothly service staff was wonderful No problems Easy as pie. I would recommend this dealership to my friends. everything go smoothly service staff was wonderful No problems Easy as pie. I would recommend this dealership to my friends. More
Trucks been in 3 times for same issue (DEF). In for a forth time now AND mech puts the code scanner on it then FORGETS what it was (codes deleted after scan) and now is wasting time trying to get the "ch forth time now AND mech puts the code scanner on it then FORGETS what it was (codes deleted after scan) and now is wasting time trying to get the "check engine light" to come back on so he can get the code back and hopefully fix it. I recorded the message from Alex the service rep handling this but all Im getting (for the 4th time) is the runaround. Warranty runs out in under 4 weeks and they keep NOT FIXING the same issue. I can only assume so then can then bill me after the warranty is over to really fix it. My companies lawyer says if its recorded as a trend and not fixed then its a "not addressed" warranty issue and they have to repair it. We'll see but I STRONGLY RECOMMEND you drive another 30 min. to a different dealership if you want your diesel done right and dont want the runaround. The service department seems to have a very transient crew from the time I've been using them, maybe thats the problem. Lorri has quit/fired (I dont know) and now I'm dealing with an Alex. More
John was fantastic and made my experience in getting my car repaired a very pleasant one! Thank you everyone and leek up the great work! car repaired a very pleasant one! Thank you everyone and leek up the great work! More