DeLacy Ford
Elma, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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this is the third new vehicle me and my wife bought from delacy ford, we are very pleased the way the sales people take care of us and any questions we have. after we chose the vehicle we wanted the finance delacy ford, we are very pleased the way the sales people take care of us and any questions we have. after we chose the vehicle we wanted the finance people and ford credit made the rest of the purchase very easy.we would not go to any other dealer. we also have been going to delacy ford for service, we have always been treated great by the service people and will continue to have our service work performed at delacy ford. More
Joanne Switalski is an asset to Ford. Extremely knowledgeable of the product, knows her customers needs and wants. We have been with Joanne for over 25 years now and wouldn't think of purchasing a knowledgeable of the product, knows her customers needs and wants. We have been with Joanne for over 25 years now and wouldn't think of purchasing a car from anyone else. How many people can say that their salesperson called and advised them that it was a good time to buy, go to the dealership and have the perfect car picked out for you by that salesperson. Joanne is that type of person. She called us in and pointed out a 2014 Escape with all the bells and whistles on it that she knew we would enjoy and a color that she thought was perfect for us. She was right! We didn't even look at anything else. Just signed on the dotted line. Buying or Leasing a car can be confusing, but not with Joanne in the drivers seat. We are lucky to have her. Fred and Kathy Gurbacki More
My wife and I went to the dealership to explore the possibility of trading in our vehicles with the intent of lowering our monthly payments. Although we really didn't expect to reach a deal, Joanne ma possibility of trading in our vehicles with the intent of lowering our monthly payments. Although we really didn't expect to reach a deal, Joanne managed to come up with an offer that we couldn't refuse. We ended up driving off the lot with a 2014 Escape SE and a 2013 F-150 STX for a lot less than we were currently paying for the same older model vehicles. Kudos to Joanne for having the patience and knowledge to work the deal, and to the rest of the staff for their assistance. Although I cannot guarantee the same type of deal, I would, and have, recommended Delacy Ford and referred Joanne to my friends and family simply for their honesty to work the best deal possible. More
Larry was very helpful when purchasing my new vehicle. He did the best he could to get me everything I wanted at the price I could afford! Highly recommended! did the best he could to get me everything I wanted at the price I could afford! Highly recommended! More
Well.. Like most, I was dreading having to go shopping around for our new truck. Joanne Switalski at Delacy Ford has shed a whole new light on shopping for a new vehicle. I have purchased many vehicles around for our new truck. Joanne Switalski at Delacy Ford has shed a whole new light on shopping for a new vehicle. I have purchased many vehicles over the years, and this time (like no other) was actually a pleasure. What a wonderful person. Genuine unlike any other car sales person I have ever met. Not only did she find us exactly what we were looking for, never once did she try to sway my decision on anything, never once was she pushy or demanding. Everyone we met there... friendly, helpful... I could go on and on. We have found our new dealership. Great job you guys! And Yeah! I don't have to dread shopping for a new vehicle anymore, I know right where to go. Thank you Joanne! Wish you the best! More
Robin is awesome, and so is Mark the Finance guy. I couldn't be happier with my car and the experience there. Thank you to all of the gentlemen at DeLacy! couldn't be happier with my car and the experience there. Thank you to all of the gentlemen at DeLacy! More
From beginning to end Joanne was very professional, friendly, very thorough throughout the process. I would definitely recommend Delacy Ford AND Joanne Switalski to others. friendly, very thorough throughout the process. I would definitely recommend Delacy Ford AND Joanne Switalski to others. More
This is the first time I have enjoyed buying a new car! Scott DeLacy at DeLacy Ford was truly enjoyable to work with. I was looking at various SUV's at the time. Scott was a no pressure-type, honest pers Scott DeLacy at DeLacy Ford was truly enjoyable to work with. I was looking at various SUV's at the time. Scott was a no pressure-type, honest person who went above and beyond to help me decide which vehicle was best for my family. He helped negotiate the pricing, which was extremely competitive with tons of upgraded features and I absolutely love my new Explorer! I will definitly go back to DeLacy Ford and highly recommend them!! More