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DeLacy Ford

Elma, NY

3.3
145 Reviews

3061 Transit Rd.

Elma, NY

14059

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Showing 145 reviews

October 11, 2013

Joanne Switalski is an asset to Ford. Extremely knowledgeable of the product, knows her customers needs and wants. We have been with Joanne for over 25 years now and wouldn't think of purchasing a More

by fredkathg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Switalski
September 25, 2013

The salesperson was very attentive to my needs, got me a great deal, i will be back again to see her for my next new car. More

by cooliejoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JoAnn Switalski
September 22, 2013

My wife and I went to the dealership to explore the possibility of trading in our vehicles with the intent of lowering our monthly payments. Although we really didn't expect to reach a deal, Joanne ma More

by RonKrowka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Switalski
July 11, 2013

Larry was very helpful when purchasing my new vehicle. He did the best he could to get me everything I wanted at the price I could afford! Highly recommended! More

by amc7199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry O'Dette
June 17, 2013

Well.. Like most, I was dreading having to go shopping around for our new truck. Joanne Switalski at Delacy Ford has shed a whole new light on shopping for a new vehicle. I have purchased many vehicles More

by ford2013red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Switalski
May 29, 2013

Robin is awesome, and so is Mark the Finance guy. I couldn't be happier with my car and the experience there. Thank you to all of the gentlemen at DeLacy! More

by tennis1060
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Honeycutt
May 13, 2013

From beginning to end Joanne was very professional, friendly, very thorough throughout the process. I would definitely recommend Delacy Ford AND Joanne Switalski to others. More

by philbutera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Switalski
May 07, 2013

This is the first time I have enjoyed buying a new car! Scott DeLacy at DeLacy Ford was truly enjoyable to work with. I was looking at various SUV's at the time. Scott was a no pressure-type, honest pers More

by CSciortino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott DeLacy
April 23, 2013

I brought my 2012 Buick in with a nail in its right rear tire. No sooner had I pulled into the garage, Dolly had created a profile on my car and Ray was pulling it around for service. The tag-team of D More

by sister001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dolly
March 17, 2013

I was very happy and impressed in the care and understanding of the type of vehicle I was looking for. Robin was very nice and I look forward to returning in two yers to discuss my leasing options More

by kareberr75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Honeycutt
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