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DeLacy Ford

Elma, NY

3.1
146 Reviews

3061 Transit Rd.

Elma, NY

14059

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Showing 146 reviews

January 29, 2015

Vehicle Service All items were addressed including an issue with low tire pressure . All were completed and were finished as told when i dropped car off on Saturday More

by mattprofit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
January 26, 2015

Paul customer My most recent visit was similar to all of my others. I was treated well, the job was done on time and I was given some recommendations for further s More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department and business office. I talked with four different employees.
January 24, 2015

sales & service purchased car from Ralph Johnson, didn't try to use a lot of smoke and mirrors, told it like it is, no high pressure. pleasure doing business with h More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Johnson
January 20, 2015

Suggestion When the vehicle is complete it should also have been washed . In the past this was done Waiting are is much improved Coffee was available with no More

by mattprofit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dolly Romanchuk
January 07, 2015

RAH-great service& staff Arrived at 9:50 for a 10:00am. service appointment. I was greeted by Joe, told him I needed an oil change and tire rotation and was going to wait for More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Johnson
December 30, 2014

"Great Experience & Service as Always" Great job, thank you Jim Walters for addressing the issues and the Service Department on the great repair jobs that they did. Very Happy Customer! More

by Scarlet2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott in Service, Jim Walters
December 27, 2014

car serviced 1 st oil change everything was perfect i arrived and was greeted quickly and my car was serviced very fast when finished every one i spoke to was really nice in the s More

by djkracer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe karosik
December 26, 2014

Great Experience Mark Mascato has been a great asset to your company. He is always willing to go the next step to make things happen for our family. I recommend your d More

by Dterrance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mascato
December 21, 2014

awesome as usual See Jim Walters "Wally" at DeLacy! Always quick and easy to deal with. Nothing like the typical sales person. No back and forth B.S. Picked up tha More

by Tommy126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walters
November 26, 2013

this is the third new vehicle me and my wife bought from delacy ford, we are very pleased the way the sales people take care of us and any questions we have. after we chose the vehicle we wanted the finance More

by holiram19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Switalski
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