DeLacy Ford
Elma, NY
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Vehicle Service All items were addressed including an issue with low tire pressure . All were completed and were finished as told when i dropped car off on Saturday All items were addressed including an issue with low tire pressure . All were completed and were finished as told when i dropped car off on Saturday More
Paul customer My most recent visit was similar to all of my others. I was treated well, the job was done on time and I was given some recommendations for further s My most recent visit was similar to all of my others. I was treated well, the job was done on time and I was given some recommendations for further services that I should be considering in the near future. I have a lot of confidence in the DeLacy Ford service department. More
sales & service purchased car from Ralph Johnson, didn't try to use a lot of smoke and mirrors, told it like it is, no high pressure. pleasure doing business with h purchased car from Ralph Johnson, didn't try to use a lot of smoke and mirrors, told it like it is, no high pressure. pleasure doing business with him. service dept was excellent to do business with, no problems, don't remember who took care of me, whole dept. seems very pleasant and friendly. More
Suggestion When the vehicle is complete it should also have been washed . In the past this was done Waiting are is much improved Coffee was available with no When the vehicle is complete it should also have been washed . In the past this was done Waiting are is much improved Coffee was available with no cups More
RAH-great service& staff Arrived at 9:50 for a 10:00am. service appointment. I was greeted by Joe, told him I needed an oil change and tire rotation and was going to wait for Arrived at 9:50 for a 10:00am. service appointment. I was greeted by Joe, told him I needed an oil change and tire rotation and was going to wait for my vehicle. At 10:38 sharp I was told to follow Joe to the Cashier my car was ready. quick, courteous, service once again. DeLacy Ford has done all my tire and service work since I purchased my 2012 Fusion and that's the way I like it! More
"Great Experience & Service as Always" Great job, thank you Jim Walters for addressing the issues and the Service Department on the great repair jobs that they did. Very Happy Customer! Great job, thank you Jim Walters for addressing the issues and the Service Department on the great repair jobs that they did. Very Happy Customer! More
car serviced 1 st oil change everything was perfect i arrived and was greeted quickly and my car was serviced very fast when finished every one i spoke to was really nice in the s everything was perfect i arrived and was greeted quickly and my car was serviced very fast when finished every one i spoke to was really nice in the service deptartment More
Great Experience Mark Mascato has been a great asset to your company. He is always willing to go the next step to make things happen for our family. I recommend your d Mark Mascato has been a great asset to your company. He is always willing to go the next step to make things happen for our family. I recommend your dealership to everyone who inquires about a car or truck. thanks for your wonderful services and professionalism. Derwin Terrance More
awesome as usual See Jim Walters "Wally" at DeLacy! Always quick and easy to deal with. Nothing like the typical sales person. No back and forth B.S. Picked up tha See Jim Walters "Wally" at DeLacy! Always quick and easy to deal with. Nothing like the typical sales person. No back and forth B.S. Picked up that day. More
this is the third new vehicle me and my wife bought from delacy ford, we are very pleased the way the sales people take care of us and any questions we have. after we chose the vehicle we wanted the finance delacy ford, we are very pleased the way the sales people take care of us and any questions we have. after we chose the vehicle we wanted the finance people and ford credit made the rest of the purchase very easy.we would not go to any other dealer. we also have been going to delacy ford for service, we have always been treated great by the service people and will continue to have our service work performed at delacy ford. More