DeLacy Ford

Willingness to satisfy customer requests Management intervention resolved miscommunication. I was very pleased with the efforts and level of involvement that senior management made to resolv Management intervention resolved miscommunication. I was very pleased with the efforts and level of involvement that senior management made to resolve a miscommunication on a hitch installation. More

With a appointment, things moved along while I waited. As I stated before when I made appointment, I have to wait as I only have the one vehicle and it is too far to drop it off and run back and forth more As I stated before when I made appointment, I have to wait as I only have the one vehicle and it is too far to drop it off and run back and forth more than once. More

Always a pleasure Jim Walters "Wally" and his staff are a pleasure to deal with. Thank you again for making the car buying experience fun and exciting. Wish there wer Jim Walters "Wally" and his staff are a pleasure to deal with. Thank you again for making the car buying experience fun and exciting. Wish there were more like you. More

New Lease I had a wonderful experience at Delacy Ford!! Michael Kasprzyk was very friendly and very fast and efficient. Great experience overall. I will definit I had a wonderful experience at Delacy Ford!! Michael Kasprzyk was very friendly and very fast and efficient. Great experience overall. I will definitely recommend him to friends. More

New car We return to DeLacy Ford every time we are in need of a new car. Joanne is professional, friendly, knowledeable and the reason we return. Makes buyin We return to DeLacy Ford every time we are in need of a new car. Joanne is professional, friendly, knowledeable and the reason we return. Makes buying a car easy! More

New car lease I was extremely happy with the customer service and the quality of my overall experience. I have been buying/leasing from DeLacy since 2006 and all m I was extremely happy with the customer service and the quality of my overall experience. I have been buying/leasing from DeLacy since 2006 and all my experiences have been excellent. The staff at DeLacy (especially Mark Moscato) has always made it a non-stressful occasion and we always refer our friends to DeLacy. More

excellent me and my wife were extremely happy. Larry O'dette was very helpful and I would recommend your dealership to my friends and family. you guys just got me and my wife were extremely happy. Larry O'dette was very helpful and I would recommend your dealership to my friends and family. you guys just got a customer for life. More

I got my truck repaired, they sold defective parts After a $1600.00 repair bill.I drove my truck 60 miles before the parts that De lamey ford put in failed. When asked for a refund for their shoddy wor After a $1600.00 repair bill.I drove my truck 60 miles before the parts that De lamey ford put in failed. When asked for a refund for their shoddy work.de lacy refused and gave me the runaround. I will never do business with that scam dealership ever. And I would never recommend them for anything automotive or otherwise. I rate De lacy a -1 More

Service to fix 2 items that were not taken care of before pu I was pleased with the work done on my vehicle on Feb. 10, however the items that were taken care of should have been done before I drove the vehicle I was pleased with the work done on my vehicle on Feb. 10, however the items that were taken care of should have been done before I drove the vehicle from the lot when I purchased it. This was a certified used vehicle so I feel every detail should have been checked and then double checked. More

Amazing service! Fast friendly service. It's great to be greeted with a smile and asked how your day was. I've purchased multiple vehicles from Delacy Ford and my rece Fast friendly service. It's great to be greeted with a smile and asked how your day was. I've purchased multiple vehicles from Delacy Ford and my recent service experience solidifies the reason I continue to do business there. Thank you Delacy Ford for making my life just that much easier. More