DeLacy Ford
Elma, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 147 reviews
GOOD SERVICE GREAT SERVICE , GOOD STAFF TO WORK WITH ALLWAYS CHECK IF ANY RECALLS ARE FOR OUR CAR HAVE A SHUTTE FOR SERVICE & REPAIRS THANKS TO ALL IN SERVICE GREAT SERVICE , GOOD STAFF TO WORK WITH ALLWAYS CHECK IF ANY RECALLS ARE FOR OUR CAR HAVE A SHUTTE FOR SERVICE & REPAIRS THANKS TO ALL IN SERVICE More
6 stars If I could give an extra star I would. A very Awesome experience at Delacy and they and their service department are very highly recommended. If I could give an extra star I would. A very Awesome experience at Delacy and they and their service department are very highly recommended. More
Factory Recall Since I live alone, of course I wasn't happy to receive a recall in the mail about seven weeks after purchasing my new car. I was very pleased with t Since I live alone, of course I wasn't happy to receive a recall in the mail about seven weeks after purchasing my new car. I was very pleased with the shuttle service since the process was going to take at least a half day. Of course hoping there won't be more of these, but the folks at DeLacy were pleasant and all went well. More
Recall service This was my first experience with recall service at the dealership although I've had all routine service done there. As with routine service work I wa This was my first experience with recall service at the dealership although I've had all routine service done there. As with routine service work I was able to schedule the recall work at a convenient time, the service desk personnel were courteous and friendly, the customer lounge was clean and comfortable, and the recall work was done quickly. More
Good and knowledgable workers Wonderful team of mechanics. Staff is always personable and willing to help. Always quick and efficient with their work. I have never had a bad experi Wonderful team of mechanics. Staff is always personable and willing to help. Always quick and efficient with their work. I have never had a bad experience at Delacy! More
They were wonderful and very helpful They were great to work with and let me take the car for the day before I actually bought it. They were very accommodating and friendly They were great to work with and let me take the car for the day before I actually bought it. They were very accommodating and friendly More
great experience Response to my Web site request was answered very quickly. Had the deal 90% done before I even went to the dealer. No game playing at this dealership, Response to my Web site request was answered very quickly. Had the deal 90% done before I even went to the dealer. No game playing at this dealership, the are honest and don't try to pull one over on you like many of the local car dealers do. More
car inspection I always take my car to the dealership now for service. I never used to because I felt they were more expensive but realized over time that the other I always take my car to the dealership now for service. I never used to because I felt they were more expensive but realized over time that the other auto shops often found more issues to charge for. Not the case at Delacy where I'm always treated fairly. More
Fixed recall problem quickly and courteously. So far so good, with two service jobs. Am pleased with service and personnel and would recommend dealership to potential customers. Quick and to the So far so good, with two service jobs. Am pleased with service and personnel and would recommend dealership to potential customers. Quick and to the point...just like I want it to be. More
FAST AND WELL DONE SERVICE ARRIVED ON TIME ,TAKEN CARE OF PROMPTLY AND WAS DONE QUICKLY AND WAS ON MY WAY WITH AN AFFORDABLE BILL. IASK FOR NOTHING ELSE!!!! AND THE COFFEE WAS F ARRIVED ON TIME ,TAKEN CARE OF PROMPTLY AND WAS DONE QUICKLY AND WAS ON MY WAY WITH AN AFFORDABLE BILL. IASK FOR NOTHING ELSE!!!! AND THE COFFEE WAS FRESH. More