DeLacy Ford

Service Great as usual service managers can show more friendliness also every time I made an appointment online they never have papperworkandhave to check on Great as usual service managers can show more friendliness also every time I made an appointment online they never have papperworkandhave to check on computer if in fact I did have an appointment More

Very helpful, professtional The internet staff was very responsive and referred me to salesperson Ken who carried the ball the rest of the way. I was kept informed as to when the The internet staff was very responsive and referred me to salesperson Ken who carried the ball the rest of the way. I was kept informed as to when the car would arrive at the dealership and Ken worked with me to get the very best deal. I had an unusual calendar for delivery and that was not a problem. He said DeLacy prides itself on being customer friendly. It shows. More

Service The people working at DeLacy Ford are awesome. They continue to do a great job. I will continue to bring my truck there if service is needed. Very The people working at DeLacy Ford are awesome. They continue to do a great job. I will continue to bring my truck there if service is needed. Very fast. More

I was a week early I scheduled my appt for Friday - but was really 7/31 instead of 7/24 - my bad. They were able to fix it anyway and did a great job! I live in Akron I scheduled my appt for Friday - but was really 7/31 instead of 7/24 - my bad. They were able to fix it anyway and did a great job! I live in Akron and it's a distance to DeLacy - but it is work the trip. More

Test drive to Purchase Went into to test drive and leased an Explorer. Delivery date next day. Salesperson was helpful and friendly. Easiest car buying I ever experienced. Went into to test drive and leased an Explorer. Delivery date next day. Salesperson was helpful and friendly. Easiest car buying I ever experienced. Thanks DeLacy Ford !! More

service for escape Service is great every time.Never have a problem getting the car in to be looked at. JOE DERASKI should be COMMENDED !!! Will always bring my cars th Service is great every time.Never have a problem getting the car in to be looked at. JOE DERASKI should be COMMENDED !!! Will always bring my cars there for service. More

Car buying made easy The experience of buying a new car was made easy & pleasant with DeLacy Ford. Salesperson was helpful & courteous. Easiest car buying experience I've The experience of buying a new car was made easy & pleasant with DeLacy Ford. Salesperson was helpful & courteous. Easiest car buying experience I've ever had. More

fixed window that would not go up. I called the dealer repair shop as soon as I found out my window was not working. They said to bring the car right in and they would try to fit it in I called the dealer repair shop as soon as I found out my window was not working. They said to bring the car right in and they would try to fit it in for repair. They had the car most of the day but were finally able to fix it. They seemed quite honest about trying to figure out what went on with the window and the difficulty in fixing it. More

Great Experience Service is always professional, courteous and friendly. My experience is always good. Any everything is done in a timely and efficient manner. I nev Service is always professional, courteous and friendly. My experience is always good. Any everything is done in a timely and efficient manner. I never have any complaints. More

Friendly, fast service everytime Service is great every time. Friendly staff. Helpful, quick, and not pushy about add ons. Their new lounge area looks great too. I will definite Service is great every time. Friendly staff. Helpful, quick, and not pushy about add ons. Their new lounge area looks great too. I will definitely continue doing business with DeLacy and recommend them. More