DeLacy Ford
Elma, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 147 reviews
Joe Morey was a great Salesperson to deal with. I would highly recommend him to family and friends. I feel he looks out for the customers best interest. Joe took the time to explain things thoroughly and highly recommend him to family and friends. I feel he looks out for the customers best interest. Joe took the time to explain things thoroughly and gave us the time we needed to think things over. Thank you Joe! More
I was very pleased with my purchase experience. My salesman, Bill Szymanski worked hard to find the vehicle I wanted and was a pleasure to deal with. It was also refreshing NOT to get the typical sale salesman, Bill Szymanski worked hard to find the vehicle I wanted and was a pleasure to deal with. It was also refreshing NOT to get the typical sales pitch at the finance desk. I feel I was treated fairly and recieved the best deal in town. More
We were refered to DeLacy Ford by are close friends. They both told us to see JoAnne. We called and made an appt. w/JoAnne. Two days later we met JoAnne and she made us feel like we had known her for a long both told us to see JoAnne. We called and made an appt. w/JoAnne. Two days later we met JoAnne and she made us feel like we had known her for a long time. We told her what we were looking for, and before you know it she had us in a 2010 Ford Escape. We are sooooo pleased with our new vehicle. The first week we had it we went to visit our daughter in Saranac Lake, NY and the ride was beautiful, even better, the gas milage was excellent. Thanks to JoAnne, we will refer anyone we know looking for anew or used vehicle to visit DeLacy Ford. Thank you, Brian and Amy Parker More
Mr. Joe Morey I went in with the expectation that Mr. Joe Morey I went in with the expectation that I'll receive nothing but the best quality service from you. It is evident that you've studie Mr. Joe Morey I went in with the expectation that I'll receive nothing but the best quality service from you. It is evident that you've studied your craft your knowledge of the product was evident. You made me feel comfortable and you were patient & helped guide me into making what I feel to be one of the most important decisions that one makes in their lifetime. Communicating with me the way you did through this e-mail and personal phone calls is an indication that you value me and not my money and the commission you rightfully deserve! I am enjoying the comfortable ride and the complements coming from people that don't even know me. Again thank you for all you do and am looking forward to a long relationship with Delacy Ford. Dennis More
Had a very pleasant experience. I wasn't pressured into getting something I wasn't ready for, They worked with me and the amount I could afford monthly. My salesmen was very friendly and helpful. I felt getting something I wasn't ready for, They worked with me and the amount I could afford monthly. My salesmen was very friendly and helpful. I felt comfortable with my purchase and love my new car and have no regrets in buying it. More
Bought my new Mustang in 20 minutes after spending 2 hours at another local Ford dealer. Fast, friendly, and sooo much easier to deal with. No back and forth B.S. Gave me financing options and got me hours at another local Ford dealer. Fast, friendly, and sooo much easier to deal with. No back and forth B.S. Gave me financing options and got me a better rate than my credit union. Thanks DeLacy Ford!!! More
Both Jen and Burt were very helpful with the purchase of my Vehicle and worked promptly so that I could bring the new car home the very same day. Even though I live in Rochester, you can bet I'll be recomme my Vehicle and worked promptly so that I could bring the new car home the very same day. Even though I live in Rochester, you can bet I'll be recommending Delacy Ford to everyone I can! The Sales floor was very clean, drinks were offered and we were able to relax while we waited for information. Jen particularly was a pleasure to work with and very responsive, a definite asset to the Delacy organization. thank you so much!! More