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DeLacy Ford

Elma, NY

2.9
147 Reviews
DeLacy Ford is Driven to Change the way WNY Shops for and Services their vehicles! With our convenient programs, competitive pricing and friendly staff, We are the ONE STOP for all your automotive needs. We offer a large selection of NEW vehicles, Ford Certified Pre-Owned and the best variety of used cars. Try our Internet Express Service or our Shop at Home Program for a convenient and hassle free purchase. Our Quality Care Maintenance is fast, accurate, and competitively priced. It's the best way to protect your investment, maintain your warranty and ensure you get top dollar at resale. We also offer Shuttle Service Night Drop, Pick Up/Drop Off and Rental Cars. For more information, please visit our website, www.delacyford.com.
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3061 Transit Rd

Elma, NY

14059

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Showing 147 reviews

September 26, 2010

I came in looking for a quality pre-owned vehicle,Robin was there to help me and found a vehicle that fit my needs and it also fit my budget perfectly with a bumper to bumper warranty that gave me more pea More

by potuscollecter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Honeycutt, Robin Honeycutt
September 19, 2010

Joe Morey is a great salesman, was very helpful in the selection of my new car. He went to work to find the car with the options i needed and wanted, for the price which fit my budgit. He made sure i new More

by Tanzer22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morey, Joe Morey
September 15, 2010

Buying a vehicle from Delacy Ford was a very pleasant experience. I stop in to test drive and possibly buy a Ford Edge. After the test drive I decided to buy the vehicle. The salesmen Jason presented More

by jmcxyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zaifert
September 14, 2010

Joanne was great to us, again! She referred us to Mike when it was her day off to make sure we were taken care of. Always a pleasure to do business with Joanne and Delacy Ford. We bought a 2009 truck la More

by dtschantre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joanne Switalski
September 13, 2010

What a beautiful car! Mr. Sudyn was an enthusiastic and accomodating salesman. DeLacey Ford offered a superb willingness to make a deal; Toyota,(hubby wanted the Matrix because it was a hatchback), was un More

by rsmry42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sudyn, Paul Sudyn
September 06, 2010

Bill was an outstanding sales person. He made sure that I was completely happy with my purchase. He followed up with 2 phone calls when he didn't get in touch with me the first time. I was very impressed More

by janet15mikie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Szymanski
September 03, 2010

Ralph was very friendly & informative concerning the trucks available within my desired price range and needs. In all honesty I also chose Delacy Ford for its proximity to my home. He was very helpful More

by vmarkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Johnson, Ralph Johnson
September 03, 2010

Joanne is an excellent saleswoman who makes you feel comfortable and is not pushy. She is very knowledgeable and shares that with her customers. Joanne is interested in making you happy with the right More

by prudy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joanne Switalski
September 03, 2010

Honesty, friendly, they work with you on the type of auto you want. They found me an Escape at the price I wanted to spend. Actually, Joanne went out of her way to help me. I was always a GM person. That More

by DonnaBZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joanne Switalski
September 02, 2010

From the moment I walked into the showroom, the service was nothing but courteous and friendly. Bill Szymanski introduced himself and worked with me on every detail of purchasing the vehicle I wanted. I wa More

by Barbarafive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Szymanski
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