DeLacy Ford

Buying a vehicle from Delacy Ford was a very pleasant experience. I stop in to test drive and possibly buy a Ford Edge. After the test drive I decided to buy the vehicle. The salesmen Jason presented experience. I stop in to test drive and possibly buy a Ford Edge. After the test drive I decided to buy the vehicle. The salesmen Jason presented a fair price for the new Edge and a fair price for my trade-in. This happened right away eliminating the need to haggle. I have purchased several new cars in my life and this was the quickest and most honest experience. The sales games I expected and experienced at other dealers in the past did not happen. The test drive and purchase of the Edge took less than 2 hours. When taking delivery of the vehicle it was spotless inside and out. Jason even cleaned the license plates from my old car to look like new before putting them on the new Edge. More

What a beautiful car! Mr. Sudyn was an enthusiastic and accomodating salesman. DeLacey Ford offered a superb willingness to make a deal; Toyota,(hubby wanted the Matrix because it was a hatchback), was un accomodating salesman. DeLacey Ford offered a superb willingness to make a deal; Toyota,(hubby wanted the Matrix because it was a hatchback), was unwilling to do so. Hubby is now as happy as a kid with a new puppy. The inside of the car is so sporty-looking that I feel like I am in a sport vehicle. We are seniors with 47 years of car-buying experience, and I must say, this was the easiest, least traumatic car deal we have ever made. Our thanks go to DeLacey and Mr. Sudyn and the manager for smoothing the way. We have already recommended DeLacey Ford and our Salesman, Paul Sudyn, to several others. We own a 2003 Echo, a very nice basic car-no fancy frills. Hubby wanted to return to the Toyota dealer. I said I wanted to give the Fords a look, as we were both pleased to see that Ford refused the bailout loan offered by the present government, and the Consumer's Report rating of frequency-of-repair. Hubby's Dad always had a Ford in the drive. It is GOOD to be back in the Ford family! Would we come back to Delacey? In a heartbeat! Sincerely, Wesley and Rosemary Taylor More

Bill was an outstanding sales person. He made sure that I was completely happy with my purchase. He followed up with 2 phone calls when he didn't get in touch with me the first time. I was very impressed I was completely happy with my purchase. He followed up with 2 phone calls when he didn't get in touch with me the first time. I was very impressed with his attention to detail and friendliness. His professionalism goes above and beyond. Bill, knew that I was hesitant and never pushed me into the decision to purchase my car. Thanks Bill!! More

Joanne is an excellent saleswoman who makes you feel comfortable and is not pushy. She is very knowledgeable and shares that with her customers. Joanne is interested in making you happy with the right comfortable and is not pushy. She is very knowledgeable and shares that with her customers. Joanne is interested in making you happy with the right vehicle and right price. Thanks Joanne, we will see you next vehicle! More

Honesty, friendly, they work with you on the type of auto you want. They found me an Escape at the price I wanted to spend. Actually, Joanne went out of her way to help me. I was always a GM person. That you want. They found me an Escape at the price I wanted to spend. Actually, Joanne went out of her way to help me. I was always a GM person. That all changed when I purchased my 2010 Escape. The love my SUV. More

Ralph was very friendly & informative concerning the trucks available within my desired price range and needs. In all honesty I also chose Delacy Ford for its proximity to my home. He was very helpful trucks available within my desired price range and needs. In all honesty I also chose Delacy Ford for its proximity to my home. He was very helpful in accommodating the sale with my time schedule. I would definitely reccommend Delacy to others AND Ralph Johnson. More

We were refered to DeLacy Ford by are close friends. They both told us to see JoAnne. We called and made an appt. w/JoAnne. Two days later we met JoAnne and she made us feel like we had known her for a long both told us to see JoAnne. We called and made an appt. w/JoAnne. Two days later we met JoAnne and she made us feel like we had known her for a long time. We told her what we were looking for, and before you know it she had us in a 2010 Ford Escape. We are sooooo pleased with our new vehicle. The first week we had it we went to visit our daughter in Saranac Lake, NY and the ride was beautiful, even better, the gas milage was excellent. Thanks to JoAnne, we will refer anyone we know looking for anew or used vehicle to visit DeLacy Ford. Thank you, Brian and Amy Parker More

From the moment I walked into the showroom, the service was nothing but courteous and friendly. Bill Szymanski introduced himself and worked with me on every detail of purchasing the vehicle I wanted. I wa was nothing but courteous and friendly. Bill Szymanski introduced himself and worked with me on every detail of purchasing the vehicle I wanted. I was very specific about my request and DeLacy accommodated me. Working out the price was fair and negotiating was not high pressure. I received honest answers to my questions. Financing was clear and explained well. Once my vehicle was ready, I returned to finalize the paperwork. Once again, Bill and the staff answered my questions and the deal went through smoothly. I would absolutely purchase from there again and highly recommend. A great experience. More

Mr. Joe Morey I went in with the expectation that Mr. Joe Morey I went in with the expectation that I'll receive nothing but the best quality service from you. It is evident that you've studie Mr. Joe Morey I went in with the expectation that I'll receive nothing but the best quality service from you. It is evident that you've studied your craft your knowledge of the product was evident. You made me feel comfortable and you were patient & helped guide me into making what I feel to be one of the most important decisions that one makes in their lifetime. Communicating with me the way you did through this e-mail and personal phone calls is an indication that you value me and not my money and the commission you rightfully deserve! I am enjoying the comfortable ride and the complements coming from people that don't even know me. Again thank you for all you do and am looking forward to a long relationship with Delacy Ford. Dennis More

Joe Morey was a great Salesperson to deal with. I would highly recommend him to family and friends. I feel he looks out for the customers best interest. Joe took the time to explain things thoroughly and highly recommend him to family and friends. I feel he looks out for the customers best interest. Joe took the time to explain things thoroughly and gave us the time we needed to think things over. Thank you Joe! More