DeLacy Ford

My husband and I were very pleased and more than satisfied with our service from Joanne. She was knowledgable, professional, and friendly. She made the whole process very easy. satisfied with our service from Joanne. She was knowledgable, professional, and friendly. She made the whole process very easy. More

Mr O'Dette was very personable and also very knowledgable. The whole process from the time I walked in the door until I drove away in my new car was less then 3 hours. I would most certainly r knowledgable. The whole process from the time I walked in the door until I drove away in my new car was less then 3 hours. I would most certainly recommend this dealership. More

We went to DeLacy for service very early in the morning and decided to look around at the new body styles. Larry approched us and asked if we needed any help. We said that we were just looking around and w and decided to look around at the new body styles. Larry approched us and asked if we needed any help. We said that we were just looking around and what models we checking out. He showed us them and ran a few numbers. Things couldn't have turned out better as we were able to get a newer model for a few dollars less by leasing. Larry was very attentive and listened to what we did and did not want. Overall, it was a pleasant experience and I will send friends, family and co-workers to see Larry O'Dette. More

the delacy family and all of their staff go over and above to make our deals a great experience for us. we traded two vehicles in for two new vehicles. they gave us great deals. above to make our deals a great experience for us. we traded two vehicles in for two new vehicles. they gave us great deals. More

My Husband and I recently stopped at DeLacy Ford with the intention of test driving a new F150 Ecoboost, not purchasing one. However, after dealing with Larry, my husband and I were not only able to purchas intention of test driving a new F150 Ecoboost, not purchasing one. However, after dealing with Larry, my husband and I were not only able to purchase the new truck, but to get a new vehicle for me as well, all while saving on our monthly payments! More

Joanne is the best she is very friendly and she knows what people want.Delacy Ford is the best service people are great especilly Dolly. what people want.Delacy Ford is the best service people are great especilly Dolly. More

I know when a vehicle has been serviced, my diesel truck was not. No oil change, becuz the filter was seized on, and the water drain was broken right off, they didnt even put a window sticker on when it nee was not. No oil change, becuz the filter was seized on, and the water drain was broken right off, they didnt even put a window sticker on when it needs next oil change, and i would of seen marks from a wrench on the drain plug...no wipers replaced...they were shredded, the U joints were not even greased and the fluids were never checked. The rt rear brake wasnt working properly...making squealing noises...the master cylinder cap was missing, i told the sales man the alignment was off he said he would have it done...Didnt...I dropped my truck off asking them to atleast replace the left front wheel bearing, it also needs the oil pan replaced but they dont tell me that...they refused to do the wheel bearing...You would think they would of atleast done that to make a customer happy...a $225 part...I've already paid $135 for the oil change $20 for wipers and $278 to replace the tensioner and pullys that were squeaking. Im not a complainer but i think its a little ridiculous to spend $38,000 for a vehicle and have to replace and tune up what they should have done. They are supposed to be ASE certified techs. I am not a satisfied customer...will not recommend this dealer and will not be back. More

We have purchsed all our Ford vehicles from DeLacy and never had anything but a great experience. We dealt with Joanne Switalski and she is wonderful. We had called her on a number of occasions leading never had anything but a great experience. We dealt with Joanne Switalski and she is wonderful. We had called her on a number of occasions leading up to the day we took possession of our latest purchase, with questions and she was always quick to respond. Very professional and friendly. More

Being a new college graduate and a first time new car buyer the entire process of finding and purchasing a new vheicle had been very painful. I finally settled on buying a Ford F-150, and I'm sure glad buyer the entire process of finding and purchasing a new vheicle had been very painful. I finally settled on buying a Ford F-150, and I'm sure glad I came to DeLacy. Young as I am I hadn't necessarily gotten the attention and respect that I deserve at other dealerships. Rob at DeLacy was very much different. I felt absolutely no pressure at anytime, he was very accommodating, and relaxed; at no point during the sale did I ever feel pushed or tricked. He worked with me from the beginning, starting with my trade, and ending with financing and delivery options. I honestly wish I had come to DeLacy to see Rob weeks earlier. If you are at all interested in having a much less painful car buying experience then make sure you come to DeLacy and ask for Rob Schuster, you do not want to deal with anyone else! More

I was impressed with how easy the tranaction went with purchasing my new vehicle. They offered me a fair trade in value and were able to offer me the flex financing plan to keep my payments at a comfortab purchasing my new vehicle. They offered me a fair trade in value and were able to offer me the flex financing plan to keep my payments at a comfortable amount. I even felt that the extended warranty was offered at a reasonable price and that is why I purchased that as well. I was very please with this stress free transaction that I have already started to tell my family and friends. This rating I have provided was well deserved. More