DeCozen Chrysler Jeep Dodge Ram

Towed my 2007 Sebring to get serviced after it wouldn't start. Found out that the problems included over $2000 and numerous days to fix. Figured with over 100,000 miles and a car payment, it made wouldn't start. Found out that the problems included over $2000 and numerous days to fix. Figured with over 100,000 miles and a car payment, it made no sense to start throwing $$$ away. I asked to be transferred to the sales department and was introduced to George. I explained to him what I could afford and what I wanted. To make a long story short, he put me in a new 2013 Chrysler 200 with financing through the same bank at a lower interest rate than my previous loan. This all took less than 24 hours.........I have a new car I love on the terms I wanted, in less than the time it would have taken to order the parts and fix a very worn out Sebring. Very very satisfied with the service. Great job, Decozen! More

i just dont recommend this dealership. with all the flashy cars like the lamboghini sitting outside, viper and r8 in the show room and all the SRT's they have, you'd think you walked into a great deale flashy cars like the lamboghini sitting outside, viper and r8 in the show room and all the SRT's they have, you'd think you walked into a great dealership. i was mocked the moment i walked into the door. anyway, everything seemed to be going fine until i looked over a used car. as you know, with used cars, you inherit other peoples problems. i went on a test drive and while the car drove fine, the cosmetics of the car were just a mess. the salesman did not know about features i asked about. even though i knew exactly how the feature worked, i wanted to test the salesman. i got a "i dont really know." they did not even make an attempt to convince me to not want to go elsewhere. the price of the car was ridiculous for everything wrong with it. tires were shot, wheel rash, dings, scrapes, loose bumper, cigarette smell. i made an offer which when the salesman went to "check with the GM" & took forever, checked out other cars with customers while i was waiting, i got a "we're good" like ok what does that mean? "we arent going to accept your offer." very unprofessional, no counter offer, nothing. but no skin off my back...we can bring our business elsewhere. the car will sit. i feel bad for the moron who pays close to what they are asking. they dont know the product, they dont work for your business, theyre unprofessional, rude, and i would never ever recommend this dealer. id rather walk everywhere than go here. unless you want to get ripped off, hop on rt 46 just down the road and give them your business, not decozen. wont be surprised if the place shuts down. very disappointed More

Deco zen made buying my car a great experience, would def recommend to friends and family, see Joe Manze he was great in answering all of my questions. I will be going back to buy my 3rd car from him! recommend to friends and family, see Joe Manze he was great in answering all of my questions. I will be going back to buy my 3rd car from him! More

I've bought three cars here and will buy my fourth and fifth here. From top to bottom, DeCozen treats customers right. Ask for Justin. and fifth here. From top to bottom, DeCozen treats customers right. Ask for Justin. More

out of state, spoke to so f.i. manager jerry puts me on speaker, what a jerk. the whole dealership is a joke, just read the reviews, how in the xxxx do they stay in business people stay away i mean it. th speaker, what a jerk. the whole dealership is a joke, just read the reviews, how in the xxxx do they stay in business people stay away i mean it. they change their names cuz they are guilty. get the picture More

My Jeep cherokee sport went to two garages on multiple occasions and it's AC issues were never resolved. I was finally advised that I needed to bring it to a dealership to have a major repair done . After occasions and it's AC issues were never resolved. I was finally advised that I needed to bring it to a dealership to have a major repair done . After putting it in Xenia's good hands and a thorough diagnosis was done, the prognosis was a bit brighter and less labor intensive - AND the issue was finally resolved. I was very impressed with Xenia's knowledge of cars and her high level of customer service. Her understanding of how we can get attached to our vehicles had me sold. Due to a recent unfortunate circumstance, my car is in need of some major repairs - I made sure to have it brought to DeCozen and Xenia is already making sure my girl is in top driving form again! More

Xenia has always provided me with her professional expertise in maintaining the upkeep of my 2005 jeep wrangler. I so appreciate your honest opinion and continued assistance... expertise in maintaining the upkeep of my 2005 jeep wrangler. I so appreciate your honest opinion and continued assistance... More

Xenia was very professional and pleasant. She offered several alternatives and suggestions to fit my schedule. I felt like a VIP and that my car was as important to her as it is to me. From the moment I several alternatives and suggestions to fit my schedule. I felt like a VIP and that my car was as important to her as it is to me. From the moment I walked in until after I picked up the car and drove away, I felt assured that the work would be done professionally and completed when promised. More

This was the first service scheduled for my Chrysler 200. Xenia was very polite and friendly. She answered my questions regarding the scheduled service for my vehicle over the phone before I arrived and re Xenia was very polite and friendly. She answered my questions regarding the scheduled service for my vehicle over the phone before I arrived and recalled our conversation when I arrived at the location. She quickly expedited the paperwork involved and then I was off to the very comfortable lounge. The service was performed in a "just right" amount of time. Xenia cheerfully informed me that my vehicle was ready and after a couple more signatures, returned my keys, walked me to the door, as we discussed highway driving and told me to have a good weekend and enjoy my car. I love this dealership and I love my car. Excellent sales and service. More

I called Decozen desperately needing help for my 2004 dodge caravan that was not running. Two other mechanics looked at it prior to bring it to Decozen and they could not figure out the problem. Xenia ca dodge caravan that was not running. Two other mechanics looked at it prior to bring it to Decozen and they could not figure out the problem. Xenia called me on a tuesday and told me it was the cylinder 1 in my engine along with other things that needed to be repaired, ordered the parts that day and i picked up my car the next day! my car is running great and over all it was a great experience dealing with Xenia. she explained the problem in a way i could fully understand it and always kept my informed of progress. she was awesome and i would highly recommend Decozen and especially Xenia! More