DeCozen Chrysler Jeep Dodge Ram

To the point The highlight of my experience is when the salesman asked me how I felt about my new car. I hadn't displayed any emotion during my purchase. I suppo The highlight of my experience is when the salesman asked me how I felt about my new car. I hadn't displayed any emotion during my purchase. I suppose one should be excited. The salesman was paying attention and not just making a sale. More

Good Experience My sales person was great and very personable. I purchased my Wrangler from DeCozen and I also go for service and etc. Would definitely recommend this My sales person was great and very personable. I purchased my Wrangler from DeCozen and I also go for service and etc. Would definitely recommend this dealer 😊 More

I had a greatexperience and was treated with repsect I don't understand what happened with other customers but my experience with this dealer was EXCELLENT and they treated me and my wife with all the re I don't understand what happened with other customers but my experience with this dealer was EXCELLENT and they treated me and my wife with all the respect. DeCozen Chrysler was the only dealer in NJ that had the vehicle that we were looking for (I did all the research before contacting them) and agreed to the payments that we wanted.. The salesman by the name John and financing manager Carmine gave us quick, outstanding and pleasant service. Were able to make the deal right away and even worked a few minutes past the closing time to make sure my wife and I were taken care all the way out. I am very please and happy to go them since we drove aprox 37 miles north from home and they did not lied to us like other dealers have done. Thank you John and Carmine for the excellent service and a great deal. You now have me and my family as new customer. Way to go DeCozen!!! A.Maisonet More

Big rip off Went to buy a used jeep there was a 950.00$ dealer fee no ither dealer ever herd of this this dealer is a rip off Went to buy a used jeep there was a 950.00$ dealer fee no ither dealer ever herd of this this dealer is a rip off More

John Powler and the great sales team I Recommend The Sales team including John Powler were more than welcoming and explained everything clearly and honored everything we spoke about on the first day The Sales team including John Powler were more than welcoming and explained everything clearly and honored everything we spoke about on the first day I More

Great service Bought my first car here last march and could not have had a better experience. Nick was such a great help in guiding me in the right direction for w Bought my first car here last march and could not have had a better experience. Nick was such a great help in guiding me in the right direction for what car i wanted. Since purchased ive brought my car in for 2 oil changes and 1 service and they were speedy with the repair and oil change as well. I would definitly reccommend decozen chrysler to anybody and have to quite a few thus far. They run a very professional business and have a great establishment. More

Absolutely Horrible Dishonest Liars and Scam Shady Dealersh I recently visited the Decozen dealership interested in purchasing a 2012 jeep wrangler from this dealership. I asked them before giving them my debit I recently visited the Decozen dealership interested in purchasing a 2012 jeep wrangler from this dealership. I asked them before giving them my debit card if the deposit was refundable. They told me the deposit was refundable for two week. I looked into the car further after and realized that their was no warranty and it was being sold as is. I no longer wanted to purchase the car and called back a few days after saying I was no longer interested in the offer and to refund me my three hundred dollar deposit. I made numerous calls to the dealership asking to speak with a manager and the financial department and each time they gave me a hard time and said that no one could talk to me at the moment. I called again recently and the man on the phone got extremely nasty with me and also was being very un professional. I am very unhappy and furious with the way I have been taken advantage of and treated by multiply people with in the dealership. This dealership is guilty of fraud and it is illegal what they have done More

More dishonest than your usual car dealership I wish Id looked for reviews before i did business with this dealership. Dont buy from them! They did not deliver the car i purchased...the salesman t I wish Id looked for reviews before i did business with this dealership. Dont buy from them! They did not deliver the car i purchased...the salesman told me there were features in the car that werent there. There was no delivery just got keys and left by the time i realized mistakes it was too late. now im going to have to seek legal action. So Im paying a lot of money and feeling taken advantage of. I gave dealership time to make it right.. they dont care. A friend if mine bought a jeep on rt 46 two days later....totally different experience for less money! More

great experiance Went to Decozen found out they are great , dealt with Ken , knew his trucks , they got me and my family in the future too.Great dealer Went to Decozen found out they are great , dealt with Ken , knew his trucks , they got me and my family in the future too.Great dealer More

Horrible Experience Went here despite the terrible reviews to look at a used truck. The salesman Ken seemed decent at first but became sarcastic and rude when I asked to Went here despite the terrible reviews to look at a used truck. The salesman Ken seemed decent at first but became sarcastic and rude when I asked to see the truck more than once before I decided to purchase. The entire time he was pushing for a deposit and would not give me the bottom line number. Tried to add on a $1,000 delivery fee (this was a used truck) then when I called him on it he tried to add a $399 "doc" fee. When I asked him to break it all down, he became abusive and downright nasty. Worst salesperson I have ever encountered. And don't believe the manager, Mike, when he says he wants to help if you have a problem, I emailed him and he never even got back to me. These guys are so unprofessional and have no clue how to treat customers. Do yourself a favor and don't go near this place. More