Daytona Toyota - Service Center

Our van was finished and sitting in the parking lot for over 45 mins and my husband had to ask for our van when it was just sitting there. Granted he was late for the appointment, but we have never had to over 45 mins and my husband had to ask for our van when it was just sitting there. Granted he was late for the appointment, but we have never had to wait over two hours for an oil change before. More

Always good oil change and diagnosis of maintenance needed. Miss the complimentary car wash though. Friendly staff and good service. I would recommend the dealership to friends! needed. Miss the complimentary car wash though. Friendly staff and good service. I would recommend the dealership to friends! More

Service was very good. everyone I have dealt with at the dealership has been very professional. Service was fast and very efficient. Would recommend the service very highl everyone I have dealt with at the dealership has been very professional. Service was fast and very efficient. Would recommend the service very highly and are prompt when you have an appointment More

Well Done Service at Daytona Toyota is quick easy & efficient. Real professional techs & quality service. Staff is friendly & knowledgeable. Waiting is pleasant Service at Daytona Toyota is quick easy & efficient. Real professional techs & quality service. Staff is friendly & knowledgeable. Waiting is pleasant but I didn't have to spend much time there. I was in & out before you knew it. More

Got a oil change on January 23 appointment was at 4:30 I was checked in around 4:15, no one can and told me my car was ready, I noticed everyone was leaving except me, finally around 6 30pm I got up to find was checked in around 4:15, no one can and told me my car was ready, I noticed everyone was leaving except me, finally around 6 30pm I got up to find out what was taking so long, and it was ready, no one came and got me when it was ready I asked how long it was ready she said she did not know, , I asked her why didn't she come and get me headset for 2 hours More

Service review It took over 2 hours just to get the oil change and tires rotation even with scheduled service appointment. The service rep always trying to push cust It took over 2 hours just to get the oil change and tires rotation even with scheduled service appointment. The service rep always trying to push customers to get unnecessary maintenance services. More

Very professional intake. Did thorough diagnostic evaluation of vehicle and my service rep Dan made sure I understood what needed to be done, why and how long the repairs would take. Dan was accessib evaluation of vehicle and my service rep Dan made sure I understood what needed to be done, why and how long the repairs would take. Dan was accessible throughout this process. Dan communicated directly with insurer to assure smooth coordination/ authorization of reimbursement. Interactions were reassuring and pleasant; repaired car looks great and runs well. More

Had no clue.. I brought my vehicle in for some touch-up paint. This is only supposed to take overnight. My service manager couldn't find my appointment in the sever I brought my vehicle in for some touch-up paint. This is only supposed to take overnight. My service manager couldn't find my appointment in the several disorganize piles on his desk. Initially, I had to wait 10 minutes for him to come back from somewhere. It was almost a half-hour before my car was checked in. When I returned to pick up my car a day later, they had repaired one of two areas that I had pointed out to them that needed to be repaired. I was told that they would take care of it without any explanation, apology or comment. I returned two days later, and again I had to wait almost 15 minutes for my service manager to return from his smoke break. When I brought my car in, it was clean as I had just picked it up after purchasing it from Daytona Toyota two days prior. When I picked it up after four days of being in the service area, the car had a significant dust cover and there were fingerprints all over the driver side door and driver-side window. Then as I drove off the lot I looked at the odometer and saw that there were 17 unexplained miles on the car since I dropped it off. Again, it was only in there for touch up paint. I have been using the Daytona Toyota service area for years. This is without a doubt my worst experience. I left there feeling like no one there really cared about me or my car. If I have another experience like this I'll be finding another Toyota service dealer. More

They always come through for me. Squeezed me in cause I thought I had a roofing nail in my tire. They checked it quickly for me and got me out quickly with no need for repair. thought I had a roofing nail in my tire. They checked it quickly for me and got me out quickly with no need for repair. More

All associates we were in contact with were awesome. We came in for an oil change and ended up buying a new vehicle. We are extremely satisfied with the dealership and the three people with whom we dealt We came in for an oil change and ended up buying a new vehicle. We are extremely satisfied with the dealership and the three people with whom we dealt. More