Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
6,062 Reviews of Daytona Toyota - Service Center
Sort by
February 01, 2020
My service writer CIO is amazing!! Very helpful and always professional. She addresses any concerns I may have with my vehicle and goes above and beyond to make sure I have a great experience at Toyota always professional. She addresses any concerns I may have with my vehicle and goes above and beyond to make sure I have a great experience at Toyota. More
by CRAMER.LISA60
Verified CustomerEmployees Worked With
Service Writer
February 01, 2020
Thomas was wonderful. Was very happy with the service. Need to have more appointment options. It takes couple weeks before I can schedule an appointment. Need to have more appointment options. It takes couple weeks before I can schedule an appointment. More
by MPATEL1
Employees Worked With
Thomas Clark
February 01, 2020
Terrible While I was happy with the service Thomas provided it unfortunately does not make up for the first half of my experience. I went in for an appointment While I was happy with the service Thomas provided it unfortunately does not make up for the first half of my experience. I went in for an appointment to get a recall issue taken care of as well a trunk latch but was told that I didn’t have an appointment countless time despite having email confirmation and having been called by a sales representative just that morning telling me I had an appointment. Instead of thoroughly checking I was told I would that nobody would call me to let me know about my appointment especially since they “probably didn’t have the parts”. All of this is even worse because while I was trying to make the appointment a week prior no one in the service department would pick up phone calls and I had to speak with someone in the parts department and they had to physically go get someone to pick up the phone which still went to voicemail and when I called back I was met by a receptionist who rudely asked for my information saying they were busy then said someone would call me back which I never received that was on a Saturday. I called again on Monday and was told that an appointment was made without my knowing. More
by LUIS_EF
Employees Worked With
Thomas
January 31, 2020
Awesome experience!!!!! Thank you to George Brumblow's team, I was extremely pleased with the prompt and courteous service I received from your body shop. My vehicle is good Thank you to George Brumblow's team, I was extremely pleased with the prompt and courteous service I received from your body shop. My vehicle is good as new so I am definitely a happy camper and would recommend Daytona Toyota. Also, the convenience of getting a rental from Hertz which is just down the street was great also. Again, thank you. More
by CLAIRESBOLDUC
Employees Worked With
George Brumblow
January 31, 2020
The worst service station EVER!!!! EVERY time I come there is an issue. Why it takes more than 1 hour to do a basic oil change is besides me:2 to 3 hours later EVERY TIME!!!! Then not o EVERY time I come there is an issue. Why it takes more than 1 hour to do a basic oil change is besides me:2 to 3 hours later EVERY TIME!!!! Then not one person can read in my account that my tires were purchased there, so I always have to remind them. Oh wait it doesn't end there, most of the time, like on Wed. I physically have to argue about buying my tires there. Don't have anyone call me I don't need to be bothered by the excuses of incompetent phone people either. The manager is even worse!! The last oil change I had (not Wed) someone took the locked lug nuts from my tires and when I had my brakes replaced we had to break them off because the person didn't leave the piece needed to unlock them. An item why I bought the vehicle with and want back. I'll be sending the bill with all the complaints at a later date. I'm sure I'm remembered as the lady who doesn't like to stand at the service people counter with my toddler huffing exhaust! Ask a man to assist and ALL but one past the buck! You need a section with NO stars. More
by KRISCLRH20
Employees Worked With
too many to list
January 30, 2020
First New Car Service Was expecting an oil and filter change at my first service of 5,000 miles, not at 10,000 miles, I totally disagree with this. If I had known this I wo Was expecting an oil and filter change at my first service of 5,000 miles, not at 10,000 miles, I totally disagree with this. If I had known this I would have paid for the oil change, told me after the fact. More
by pauldchernek
Employees Worked With
Kendrick Roberson
January 30, 2020
We needed an oil change before we could head back home. Everyone at the dealership treated us as As good as our dealership back home. We would recommend them to anyone. Everyone at the dealership treated us as As good as our dealership back home. We would recommend them to anyone. More
by BUDNSARAHFRANKS
Employees Worked With
Steve Robinson
January 30, 2020
Eliminate stress - service your car at Daytona Toyota! I highly recommend Daytona Toyota for servicing your car. The work is always completed properly and the staff is friendly. Cio Montalvo, service adv I highly recommend Daytona Toyota for servicing your car. The work is always completed properly and the staff is friendly. Cio Montalvo, service advisor, has always directed me correctly and I trust her judgement when bringing my car for service and repairs. More
by Sandi Dembinsky
Employees Worked With
Cio Montalvo, Service Advisor - Amazing, hard worker. Knows the business and details about automobiles. Always guides me in the right direction. Great communicator and customer service.representative.
January 29, 2020
The customer service is always well done. The wait was not extreme and KAREN was very knowledgeable about a procedure I was supposed to have done several miles before. not extreme and KAREN was very knowledgeable about a procedure I was supposed to have done several miles before. More
by OSCEOLACLERK
Employees Worked With
Karin
