Daytona Toyota - Service Center

I came in at 7:05am with no appointment to get my oil changed and to get my horn working again. They offered all the other things to be done ok i fell for that. I was told that it would take a little o changed and to get my horn working again. They offered all the other things to be done ok i fell for that. I was told that it would take a little over an hour. 2 1/2 hours later i left the dealership very frustrated. My service adviser was busy with someone else so asked another service adviser if they could check on my car and stated no i would have to see the original adviser and walked away. He wasn't doing anything. Finally i saw my advisor he said be patient it takes time i'll call back and see how much longer. He couldn't find the technition. After about 15 min. he said it took most of the time to check the wire that went to the horn (what max it could be 3ft. long, come on). Yes, and how much longer? Quoted about a minute he is driving it around now. 20 min. later i go to the cashier to ask for a bill and a manager (to no avail) but she was trying to find my car. She got the bill and i paid it (CASH) so you wouldn't have to wait for your money I'm just waiting for my car. 10 min. later they finally found my keys. Was i told where my car was? NO, I had to ask. I know this will fall on deaf ears but i could have went to Wal-Mart had the oil changed (for less money) they would have NOT moved my seat or the mirror and they would have vacuumed it out in less time than your dealership took. I am happy with my toyota rav4 (my 2nd) thank God i did not buy it from your dealership . My car will never be back there again. In fact i am thinking about getting a Chevy or at least find a dealership that is NOT connected to this one. I am a locally resident and have been all 63yrs of my life you just lost my business. More

OK, stuff sometimes happens, my F-150, which I purchased OK, stuff sometimes happens, my F-150, which I purchased a few days ago, was having an issue with starting, it seems the battery was low on juice. Al OK, stuff sometimes happens, my F-150, which I purchased a few days ago, was having an issue with starting, it seems the battery was low on juice. Also at the time I did not know if anything else was wrong, like maybe some electrical or starter problems. So back to Daytona Toyota. Well, their service dept was very busy when I arrived around 1:30 on a Monday afternoon. But no problem, Bill took care of me right away. I was in and out of there in a little less than an hour. With a new battery and a complete electrical check, also they did not just give me some cheapo battery, I got a top of the line high cranking battery. Of course, with no charge to me. Let me also say this about Daytona Toyota's service Dept. I found it to be vey clean and friendly. Contrary to another review. The service waiting area had a very nice wifi set up in one room and in the other waiting area they had a big screen TV and very comfortable seating. Oh and also their nacho's and cheese are very good and also their free hot dogs aint bad either. Thanks Bill for getting me in and out of there in a very short amount of time, with a free lunch. Hank Zaleski Palm Coast More

before an 8 hour trip home my 2009 toyota avalon had 2 warning lights. called sunday and spoke to bajes who was most helpful in soothing fears and recommended service this am. Manny ,sevice, a quickly han warning lights. called sunday and spoke to bajes who was most helpful in soothing fears and recommended service this am. Manny ,sevice, a quickly handled problem with friendly efficient service and to my surprise Bajes showed up to ensure my problem was being handled. He was worried about me! Between manny and Bajes I drove away wishing i lived there so i could buy my next toytota from them. Great personnel makes a customer not just aa sale. ed strapp More