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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,065 Reviews

6,065 Reviews of Daytona Toyota - Service Center

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February 23, 2020

Steve Robinson was very helpful. I had a longer than usual wait because my part had to be picked up locally, which took a long time for some reason. All was well. More

by Pam
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Daytona Toyota responded

Thank you for taking the time to share about your experience at our dealership.

February 23, 2020

I was charged $88 for a transmission update to correct a known issue with my vehicle. Steve explained that if the issue affected all Toyota’s, if would have been done at no charge. I really don’t care about More

by JANDL4515
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Daytona Toyota responded

Hello, we are concerned to hear this and would like to talk more about this with you. At your convenience, please call me at 386-255-7475. Thank you. Clifton Kinch “Service Director Daytona Toyota”

Feb 27, 2020 -

JANDL4515 responded

CJ, the service manager, reached out to me to address my concern. He listened as I explained my position on the service issue, and offered a service credit as a customer satisfaction settlement. I feel that he went out of the way to keep a customer happy. I have dealt with Daytona Toyota for 15 years and am very happy with their willingness to work with their customer.

February 23, 2020

They got the job down efficiently and quickly. A part was missing from my vehicle and the part was ordered quickly and within one day it was replaced by the mechanic at Toyota in Daytona Beach. More

by jcmiswick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya in Service Dept.
Feb 24, 2020 -

Daytona Toyota responded

Thank you so much for taking the time to share about your experience at our dealership, Jc!

February 23, 2020

I love working with Cio. She is always available to answer any questions I have. She is honest and considerate of our budget when she schedules our needeed maintenace services. We have 4 vehicles that More

by MYBRIGHTSTAR1
Recommend Dealer
Yes
Employees Worked With
Cio Montalvo
Feb 24, 2020 -

Daytona Toyota responded

We truly appreciate the 5 star- rating and awesome feedback!

February 23, 2020

Steve was busy but took time to answer all of my questions and make sure I was happy before leaving the service center. Thank you! More

by CHICADENISE
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Daytona Toyota responded

Thank you so much for taking the time to share about your experience at our dealership with Steve!

February 23, 2020

Very friendly and efficient. Nice facility. The waiting area for the service area could use an update with comfortable chairs. It appears plans are already in order. I like all the people at Daytona Toyota More

by doc.sshelton
Recommend Dealer
Yes
Employees Worked With
Kevin Busler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Michael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Chatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Remi V, Emanual Jaimes, Kurt Menschel, Karen Shank, James Brady
Feb 24, 2020 -

Daytona Toyota responded

We truly appreciate the 5 star- rating and positive feedback!

February 23, 2020

A bit pricey for oil change. Waiting room needs improved. Like waiting at the DMV. Saw my car outside and had to find the rep to see if it was finished...but it was Saturday and they were very bus More

by MATTVVM
Recommend Dealer
No
Employees Worked With
Person making appointments , Tanya Kays
February 22, 2020

Cio is amazing. Cio always takes the time to explain what is going on with my vehicle and educate me rather than shoving a bill at me. She also lets me know what is c More

by NIRERIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cio Montalvo
Feb 24, 2020 -

Daytona Toyota responded

We really appreciate the great review and 5 star- rating!

February 22, 2020

Very quick and efficient. Had to replace alternator. Nervous this morning however that battery is bad as it barely turned over. Hopefully bring on vacation the technician didn’t miss that More

by Mcranston
Recommend Dealer
Yes
Employees Worked With
Tanya Kays
Feb 24, 2020 -

Daytona Toyota responded

Thank you so much for the positive feedback about your recent experience at our dealership and 5-star rating!

February 22, 2020

I always am pleased with the service and employees at Daytona Toyota service department. The service advisors are friendly and knowledgeable. I leave knowing my concerns were taken care of. More

by Kenlor1000
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Daytona Toyota responded

We appreciate this great feedback and 5 star- rating, Ken!

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