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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
5,929 Reviews

5,929 Reviews of Daytona Toyota - Service Center

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February 05, 2020

Good service visit Competent service personnel, friendly staff, visitor waiting area needs updating, good hospitality, pricing is very reasonable, slight completion dela More

by JMAJTENYI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 05, 2020 -

Daytona Toyota responded

Thanks for sharing about your experience with us!

February 05, 2020

Dropped the ball Had difficulty reaching service department,issue with phones.Called sales dept to inform them of phone issue,got a couldn't care less attitude. Never More

by JKW425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Not sure who was rude sales,either Jeffrey or jeremy
Feb 06, 2020 -

Daytona Toyota responded

Hi, we regret to hear this and the inconvenience it caused you. If you would like to talk more about this, please give our Service Manager, CJ Kinch, a call at a time that works best for you, 386-255-7475. Thank you.

February 05, 2020

James Brady was a jerk. He told us about recall and he said sue Toyota if we got hurt. He also drug out the time on invoice processing. Met CJ very polite and nice and cheerful and he wasn’t even our guy More

by njknauf
Recommend Dealer
No
Employees Worked With
Met cj he was great. James Brady bad.
Feb 06, 2020 -

Daytona Toyota responded

Hi, we are concerned to hear this feedback about one of our team members. If you would like to talk more about this, please give our Service Manager, CJ Kinch, a call at a time that works best for you, 386-255-7475. Thank you.

February 05, 2020

Service for new battery After needing AAA to jump start my battery in a parking lot. I drove straight to Toyota for a checkup. I arrived without an appointment and they were More

by JBCHASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
Feb 06, 2020 -

Daytona Toyota responded

Thank you so much for taking the time to share about your experience at our dealership!

February 05, 2020

Very thorough, and the service was done quickly and accurately. Taking into account the other items listed on the report and will advise service department when ready to go ahead with that. More

by rparlady72
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 06, 2020 -

Daytona Toyota responded

We appreciate this great feedback!

February 04, 2020

Forgot to Install Screws Sent my pre-owned vehicle in for repair and the vendor who replaced the bumper did not install all the screws necessary. We had to take the car back i More

by MDK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
My service advisor's name is not showing on the list to choose from.
February 04, 2020

not very good my oil changes I never have an issue with but this last time when I had them do work it was a nightmare. I left and started hearing a noise then real More

by WINTERFAIRY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure
February 04, 2020

I work here really appreciate the pricing super simple and really just no complaints if you guys ever go over there ask for Tanya and then ask her fo Miguel if you ever feel like improving your situation More

by Miguel
Recommend Dealer
Yes
Employees Worked With
Miguel Madureira
Feb 04, 2020 -

Daytona Toyota responded

Thank you for the great review and 5 stars, Miguel!

February 04, 2020

I greatly appreciated Scott and Steve’s assistance with my maintenance needs. I had a good experience from check in; through consultation; and check out. Your staff provided an excellent first impression More

by CALDAM28
Recommend Dealer
Yes
Employees Worked With
Scott, Steve
Feb 05, 2020 -

Daytona Toyota responded

Thank you for the great review and 5 stars!

February 02, 2020

My problem was fixed. The service adviser Thomas was able to et my tail ate fixed under the extended warranty. Sorry my letter between the F and H does not work. More

by Faith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Clark, ma ic Mike
Feb 03, 2020 -

Daytona Toyota responded

Thank you so much for the positive feedback about your recent experience at our dealership and 5-star rating, Faith!

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