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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,066 Reviews

6,066 Reviews of Daytona Toyota - Service Center

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March 08, 2020

On my service statement it said I declined services that I was never told about. I noticed I needed something else done to my car. I had already spent 852.00 dollars so now i have to spend extra. I was told More

by LUCKEYLASHAY38
Recommend Dealer
No
Employees Worked With
Kiki Ikram Rosell
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2020

Service advisor Stephen Robinson was wonderful!! Not only did he make sure I was completely taken care of, but he did it with such grace and comfort. Was not my typical car service experience. He went abov More

by JONESBOBBIANNE
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Daytona Toyota responded

Thank you for the positive feedback and 5 star- rating!

March 07, 2020

Good Experience My service Rep. Thomas Clark is very good. He is always pleasant and courteous and more importantly, he is a communicator. The other reps there are no More

by YEEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Shank, Tanya Kays
Mar 09, 2020 -

Daytona Toyota responded

We appreciate you sharing this feedback about Thomas.

March 07, 2020

Why do I always feel that the service reps and your bottom is obviously more important than your customers. I use to trust you all now I don’t. More

by VACUUMHEAD
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Daytona Toyota responded

Hi, please call me at 386-255-7475. Thank you very much and I look forward to your feedback. Clifton Kinch “Service Director Daytona Toyota”

March 07, 2020

They will service your car but won't say a single word to you. Good luck getting a greeting or a phone call when the car is done. More

by shika24maru
Recommend Dealer
No
Employees Worked With
Cio
March 07, 2020

Always helpful. Quick service. Knowledgeable staff. Clean bathrooms and good to have snacks available for the hungry. Competitive prices on repair service and reasonable prices on parts. More

by dar425
Recommend Dealer
Yes
Employees Worked With
Jeffrey Michael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Daytona Toyota responded

We really appreciate the great review and 5 star- rating!

March 07, 2020

Service manager provided good communication throughout. Repairs fixed all problems. Would definitely use this Toyota dealer for most service on my Lexus. (No Lexus dealership in Daytona Beach.) More

by donlind77
Recommend Dealer
Yes
Employees Worked With
Joe Ammirati
Mar 09, 2020 -

Daytona Toyota responded

Thank you for the great review and 5 stars!

March 07, 2020

Great dealership. I have bought multiple cars here and serviced them all here. I have always had a great experience never an issue. I highly recommend them. More

by jcrowescuba
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cio
Mar 09, 2020 -

Daytona Toyota responded

Thank you so much for the positive feedback about your recent experience at our dealership and 5-star rating!

March 07, 2020

Not good. Came early and treated like unimportant. Several advisors had other things to do and were put ahead of customer service. Very disappointed. Worst service yet. I’ve literally never had an adv More

by MWAGENBAUGH21
Recommend Dealer
No
Employees Worked With
Scott Crocker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Shank
March 07, 2020

Karen worked me in with no appt and got my service taken care while I waited. She is always friendly and eager to take care of her customers! More

by WGRAV13591
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Mar 09, 2020 -

Daytona Toyota responded

Thank you for the great review and 5 stars!

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