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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,066 Reviews

6,066 Reviews of Daytona Toyota - Service Center

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July 10, 2024

Karen Shank was a pleasure to work with in her handle of my visit issues. She was pleasrnt, knowledgeable and professional. Very good face for Toyota service More

by fapanaia
Workmanship
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Jul 11, 2024 -

Daytona Toyota responded

Thank you so much for your kind words about Karen! We're delighted to hear she provided you with excellent service, and we appreciate your feedback.

July 10, 2024

Changed my appointment time just days before service and then tried to sell me on things I didn't need. More

by JNKOCH3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Kowalak
Jul 11, 2024 -

Daytona Toyota responded

We apologize for the inconvenience and appreciate you bringing this to our attention. Your satisfaction is important to us, and we will work to improve our service. If you would like to discuss your experience further please reach out to Aaron Garcia at 386-255-7475 ext. 1702.

July 08, 2024

Steve Robinson always does a great job, explaining everything and advising you about what will be done next visit. Steve is very informative and honest, thank you John Burke. More

by jfburke4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Daytona Toyota responded

Thank you so much for sharing how Steve helped you during your visit, John!

July 08, 2024

The problem was taken care of but when we went home we found that it wasn't addressed fully. It was extremely frustrating to have to go back but Daytona Toyota made it right. Thank you More

by DMHAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Jul 08, 2024 -

Daytona Toyota responded

Thank you for sharing how our team helped make sure you car was in 100% satisfactory condition! We're glad that we were able to remedy any issues and help you get back on the road.

July 08, 2024

Service advisor seems concerned about the issues I bring to their attention regarding my certified pre-owned vehicle. Makes good notes about the concerns in case they become an critical issue later. More

by KAMILES711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Daytona Toyota responded

We always aim to be diligent in customer care. We're glad to hear of your positive experience with our service team!

July 07, 2024

Quick and friendly service. Did not try to oversell on any extra services. Will be back. More

by lindsaypelchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs
Jul 08, 2024 -

Daytona Toyota responded

Happy to hear that our team made you feel at home during your visit and provided efficient help! Thank you so much for your kind review.

July 07, 2024

Excellent customer service Problem with part delivery and installation delayed repair but we were provided with a loaner to remedy this situation More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Daytona Toyota responded

We're glad that despite a couple of hiccups, you still enjoyed a quality experience with our team, Mark!

July 07, 2024

Jon Maxey, my service advisor was great! He explained all the diagnosis to my leak in my water pump, got my oil changed, a loaner, a quick repair, called me right away….very professional and More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Maxey
Jul 08, 2024 -

Daytona Toyota responded

Thank you so much for sharing how Jon helped take care of your vehicle's service needs, Sherry! We're so happy to have delivered a five star experience.

July 06, 2024

It was a pleasure servicing my Toyota at this dealership. My advisor John was very knowledgeable and a pleasure to work with. I’ll be bringing all my business to him in future. More

by VARIETYAUTOGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Maxey
Jul 08, 2024 -

Daytona Toyota responded

We look forward to seeing you again! Thank you so much for sharing how John went above and beyond for you.

July 06, 2024

Angel is always good at explaining the process to me when I bring my car in for service. I never know what is needed and he goes over everything with me. Thanks Angel. More

by nitaumbarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Daytona Toyota responded

Glad to hear that Angel helped you so well during your service visit! Thank you so much for the kind review.

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