Daytona Toyota - Service Center

I've owned 10 Toyota's over the years from a Corolla S to 2 Land Cruisers. This will be my last. For several reasons. First being Toyota and/or dealer customer service simply is not what it used to be. Our c 2 Land Cruisers. This will be my last. For several reasons. First being Toyota and/or dealer customer service simply is not what it used to be. Our current Toyota Highlandet is barely out of warrantee. In tte past we have nevet had an issue having legitimate isdues repaird out of warrantee. The Re have been few issues to deal with but of the ones we had they were all repaird. We currently have 3 issues. The 1st is a well known Toyota issue there are thousands of people complakmh about it. When we first start thr vehicle and turn the A/C or heat on it blows foul smelling air for a few minutes. The second. we have played down and raised the 3rd row sears twice in all the time we have owned thus vehicle. Thd second time doing it the cheap plastic latch broke. The 3rd is the rear hatch door lift mechanism is faulty. Most of the time we have try to raise the door 3 or 3 times to get it to raise. All 3 of the see issued are completely unacceptable. The dealer would not even address any of the 3. We simply got it's out of warrantee. Absolutely zero good will Customer service. Now let's talk about the "services they tried to sell us. We were told the windshield wiper blades were bad. I purchased and installed Toyita OEM blades 2 weeks prior. I was told the tires need to be replaced. I brought the vehicle to 3 different tire shops all said the tires are fine for quite a few more miles. Then we got the great deal buy 3 get the 4th for free. Too funny. The cost is 20% higher for 3 than all 4 at tire shops. And yes they include alignment, 1 year damage warrantee and lifetime rotations. I was told the hybrid battery filters were dirty and HAD to be replaced at a cost or $125. I bought thr filters for $18. It took 3 minutes to change them. $107 labor for 3 minutes? Not to mention the old filters where like brand new. Toyota and especially Daytona Toyota will never see my business again. More

Have all my routine services done here and have had nothing but positive experiences. John Murray is a very knowledgeable and polite person. Would recommend them to anyone. nothing but positive experiences. John Murray is a very knowledgeable and polite person. Would recommend them to anyone. More

Professional in all respects. The employee I dealt with was very courteous and knowledgeable. He made the whole appointment pleasant. The employee I dealt with was very courteous and knowledgeable. He made the whole appointment pleasant. More

Top-of-the-line service I know I was at a Toyota dealership, but it felt like I was at a Ferrari dealership. I was treated like royalty and it didn’t cost me a penny extra. I like the team, especial dealership, but it felt like I was at a Ferrari dealership. I was treated like royalty and it didn’t cost me a penny extra. I like the team, especially Charles for the detailed information and Extra work put into my vehicle and, the dedication he has to Toyota surpasses all of my expectations please know that I will recommend Daytona Toyota and I will always bring my vehicles there no matter what make or model except for my motorcycle and boat of course thank you again for the staff of Daytona Toyota. More

great service adviser knew what he was talking about nice waiting area with free coffee & snacks overall a very pleasant experience nice waiting area with free coffee & snacks overall a very pleasant experience More

The service center is great. The sales department is awful. The sales department is going to lose us as a customer and they don’t even care. The sales department is awful. The sales department is going to lose us as a customer and they don’t even care. More

I pretty much trust Daytona Toyota to have my best interest at heart. Yes, they try and up sell but not real hard and don't make you feel like a fool if you say not to something. interest at heart. Yes, they try and up sell but not real hard and don't make you feel like a fool if you say not to something. More

Michelle, counter desk #8 was quick, attentive and detailed. I was in and out in less than an hour detailed. I was in and out in less than an hour More

Daytona Toyota is the absolute best! ! Their Service Department is awesome and Karen Shank is an amazing Service Advisor! She is professional and friendly and I enjoy our visits. Thank yo ! Their Service Department is awesome and Karen Shank is an amazing Service Advisor! She is professional and friendly and I enjoy our visits. Thank you, Daytona Toyota for the five star service!! More

Service is very good. The manager is so nice and professional. Toyota service is reliable. The manager is so nice and professional. Toyota service is reliable. More