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6,058 Reviews of Daytona Toyota - Service Center
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November 16, 2024
Service writer was overwhelmed with customers and backed up. Another team member finally helped. The wait for an oil change and simple blinker light issue was unreasonable. I was also charged for a diagnost up. Another team member finally helped. The wait for an oil change and simple blinker light issue was unreasonable. I was also charged for a diagnostic fee for a loose bulb that was not completely pushed in. Although the service writer discounted the fee, I felt as though it was unreasonable. Over $140 for something as simple as a loose build connection. A good customer service oriented individual would have waived the fee. I would have been ok even paying $40-50 for the labor, but over $139 was unreasonable, especially since my vehicle sat for 45-50 minutes after work was done before I was able to check out. More
by PETE47
Verified CustomerEmployees Worked With
Michelle A
November 15, 2024
They take care of you quickly and efficiently. They tell you what is needed and what can wait to be done They tell you what is needed and what can wait to be done More
by APDYAM
Employees Worked With
November 15, 2024
They take care of you quickly and efficiently. They tell you what is needed and what can wait to be done They tell you what is needed and what can wait to be done More
by APDYAM
Employees Worked With
November 15, 2024
They take care of you quickly and efficiently. They tell you what is needed and what can wait to be done They tell you what is needed and what can wait to be done More
by APDYAM
Employees Worked With
November 15, 2024
I'm highly disappointed in Daytona Toyota. Went in to have my oil changed and was told that the truck needed a new cabin air filter, an alignment, a brake service done and a 3rd brake light re Went in to have my oil changed and was told that the truck needed a new cabin air filter, an alignment, a brake service done and a 3rd brake light replaced at my expense, even though there is an OPEN RECALL on the 3rd brake light. My bill would have been over $1116.52. Soon after my appointment was over, I drove the truck to Mavis Tires and Brakes and showed them the recommended services and prices. They did the brake bleed service for $54.00. Told me to purchase the cabin air filter on Amazon for $8.99 and did the tests for the alignment. They stated that the truck was perfectly aligned and nothing needs to be done to it. As far as the 3rd brake light is concerned, I believe a rock from the highway cracked the lens. I order a new part that only costs $29.71 to replace the 3rd brake light. I watched a video on how to install it and it looks fairly easy. I never thought that your dealership would take advantage of the public. Boy was I wrong!! Recommending unnecessary repairs and then charging for something that has an open recall was the last straw!!! The paint recall still needs to be done because the factory didn't put enough paint on the 2019 Toyota Tacoma TRD sport 4x4 vehicles and some of my paint is missing. I will NEVER trust your dealership or your service advisors who are only out for their bottom line by ripping off the public. Being a Realtor, I know a lot of people and they say bad news travels very fast. I need to warn the public about your service department tactics so it doesn't happen to another person. You NEED to make things right and fix the 3rd brake light and paint job, both on OPEN RECALLS! I will reach out to Toyota Brand Engagement and let them know about my recent situation at your dealership. Hopefully, they'll do the right thing! I will remember this unforgettable experience when it comes time to purchase another Toyota Tacoma TRD Sport. If nothing is done, It will NOT be from your dealership! More
by MARKVENNERI386
Employees Worked With
November 15, 2024
Emily is great! She is the reason we will continue to do business with this shop! She is the reason we will continue to do business with this shop! More
by C Curry
Employees Worked With
November 14, 2024
There is always something that they want to sell me at my "free" oil change. I have been disappointed with everything about Daytona Toyota. When it is time to get a new Toyota, it will not be from Daytona To "free" oil change. I have been disappointed with everything about Daytona Toyota. When it is time to get a new Toyota, it will not be from Daytona Toyota. More
by hinkle.74
Employees Worked With
