Daytona Nissan

We have purchased 2 vehicles in the last month and Charles Roberts made each transaction smooth and unpressured. The financing was the easiest ever. I will always recommend Charles at Daytona Nissan. Charles Roberts made each transaction smooth and unpressured. The financing was the easiest ever. I will always recommend Charles at Daytona Nissan. More

We shopped many places today, and almost bought a Toyota. John was a very honest person and did not put any pressure on us at all. He made us very comfortable and we took delivery of a beautiful new Altima John was a very honest person and did not put any pressure on us at all. He made us very comfortable and we took delivery of a beautiful new Altima. Thanks John for all your help, make sure you ask for him if you go in there! More

The staff was friendly and effective. All of my needs The staff was friendly and effective. All of my needs were met and exceeded! The car wash with vehicle purchase and every service is a nice touch. The staff was friendly and effective. All of my needs were met and exceeded! The car wash with vehicle purchase and every service is a nice touch. More

Mr. Hill, Thank you for your offer, but I really Mr. Hill, Thank you for your offer, but I really don't think returning the car or doing business with your store are good choices for me. Returni Mr. Hill, Thank you for your offer, but I really don't think returning the car or doing business with your store are good choices for me. Returning the car doesn't resolve my liabilities for registration fees, taxes, etc. I do want to explain why I’ll never do business with Daytona Nissan again. There was much more that I observed and fell victim to other than what I referred to as a 'bait and switch'. I feel that I was duped several times throughout the process. I'll start from the beginning… November 25, 2011, Mr. Sean McQuade contacted me after I placed an online request for quote for a Nissan Versa. Sean asked me what I was looking for and I told him a Versa in the $13K range. He stated he had several on the lot for that price and the Sentra for $14,999 - five grand less than the list. I told him I'd be there in an hour and a half. An hour and a half later, I show up at Daytona Nissan with my family in tow and am greeted by Mike. Mike explains that Sean is the Internet Sales guy and that he, Mike, could help us. I explained my conversation with Mr. McQuade to him about wanting to purchase one of the $13K Versas. Mike stated that he didn't have any Versas in that price range. He went in to talk to Sean. When he returned, he said that Sean had made a mistake though he should know his inventory better. I asked when he could get another one in and he said it’d be at least 30 days. We mulled around the lot looking at the $17K Versas. We then decided to purchase the advertised Sentra for $14,999. Upon entering the showroom to begin working out a deal with Mike, he stated that he’d been told that since my son, the primary purchaser, wasn’t a college graduate he didn’t qualify for one of the manufacturer’s rebates – one being worth $500 and which had been used to calculate the $14,999 price. We decide to work with the payments per month at the higher price ($15,400). While we’re negotiating for the price and payments per month, Mike goes back and forth to someone in the back office until we get close to agreeable numbers. Since the dollars per month was going down every time Mike went back and forth, I was expecting the price was going down, too. We’re then taken to the back to meet ‘Farook’, Mr. Farouk Hinaoui, the F&I guy. Mr. Hinaoui explained there was no chance of us getting payments even close to $250 per month for the car we were looking at, which was our high-end target for our son to pay. He then remembers that a dealer trade had just come in and he could work with us on the payments. During the transaction, Mr. Hinaoui insisted on our purchasing GAP insurance. The insurance was $699, which I’m asking you to remove today (there’s a 30 day cancellation period). The car we ended up purchasing had a list price of $17,139. Mr. Hinaoui applied a rebate of $1500, bringing the purchase price to $15,639 – nearly $700 higher than the $14,999 advertised on the other car. Then, with the $699 for GAP insurance and a charge of $788 for what I’m assuming are the Doc fees, the total price of the car, not including government charges, was $17,116. The net result, Mr. Hill, is that I spent $4,000 more than I had originally intended. Who do you think made the mistakes – Sean, Mike, or me? More

I purchased a 2006 Altima on 12/15 and it was exactly what I was looking for. The salesman, "Justin BBQ", was super helpful and friendly and I felt like I was being offered the best deal possible. I am what I was looking for. The salesman, "Justin BBQ", was super helpful and friendly and I felt like I was being offered the best deal possible. I am in love with the car and I would definitely recommend this dealership to anyone looking to purchase a car! More

I expected honesty and integrity - got neither. I had opted to buy my Altima after a three year lease because of excessive mileage. I had spoken to Nissan MAC and was authorized with a preferred interes opted to buy my Altima after a three year lease because of excessive mileage. I had spoken to Nissan MAC and was authorized with a preferred interest rate and told there would be a $150 service charge associated with the transaction. Not only did the Finance Manager at Daytona Nissan refuse to honor the preferred Nissan MAC rate and diverted my note to a separate banker at a higher rate, but he also advised there would be an additional $695 service fee. I should have walked but didn't. Nissan MAC nor Nissan Customer Service or the dealers return my calls or mail. I've turned them over the the Florida Attorney General for this dishonest practice. Don't get stung or misled like I did. More

I live 2 hours away... I explained to the salesman on Friday night (10/26/2010 ) via the telephone that I was looking to purchase the 2010 Nissan Altima. Advertised online for $16,900.00 with $2,000 do Friday night (10/26/2010 ) via the telephone that I was looking to purchase the 2010 Nissan Altima. Advertised online for $16,900.00 with $2,000 down or equal trade in.... I advised him I had a check I can write for up to $20,000.00 and was trading in a 2003 Eclipse.... I asked him if we can make the deal... He said let me call you back.. He called me back and said YES we can make the deal.. I advised him I would be down there ( 2 hour drive ) the first thing in the morning.... I got down there and he re-calculated the numbers and said the selling price with my trade in is ($20,999.00)... That was $999.00 more than what he verbally agreed to over the phone.... I would suggest this dealership take a class on integrity and honesty... More