Daytona Dodge Chrysler Jeep Ram and FIAT - Service Center

Worst service ever! !!!! It took 7 working days to have rear shocks installed on my truck !!!! It took 7 working days to have rear shocks installed on my truck More

Great service as usual at Daytona Dodge. Very professional staff. I use them for service on our Pacifica and Ram Promaster Van (RV) and they never disappoint. Very professional staff. I use them for service on our Pacifica and Ram Promaster Van (RV) and they never disappoint. More

Start of and say I'll never buy or take anything to the automall..dodge has no customer relation or any organization..I drop of my ram for bad alternator bearing they told me it was not it and went ahead a automall..dodge has no customer relation or any organization..I drop of my ram for bad alternator bearing they told me it was not it and went ahead and change the tensioner pulley,turned out it was the alternator like I said..this Tuesday after I drop it off monday..Wednesday they said the new part would be in and should be done Wednesday afternoon..no call,I figured I'd wait until Thursday,I called all day Thursday to fine out the status..end of the day they said friday..well Friday came around no word or answers..I had to drive myself there to get answers..Saturday it will be done..blah blah..Saturday I show up first thing to make sure it was going in the bay to be work on..turns out it was done Thursday but they are soo poor organize they had no idea worse experience ever More

While I have no problem with the Service Department I have been disappointed with the quality of the vehicle. I have been back to have service too many times. I have had problems with the control arms w have been disappointed with the quality of the vehicle. I have been back to have service too many times. I have had problems with the control arms which ruined 4 tires. Problems with the touch screen going 1/3 blank and then replaced; problems with the functional touch screen, it would go blank and reboot while driving. If using the navigation system at the time you had to pull off the road and reenter all the information because it was lost. Then the last issue was the defroster on the outside mirror would not work. I don't think that it is a good thing when you are on a first name basis with the the service advisors. The service center did finally resolve all the issues but some of them took repeated trips and considerable time with having to order parts. I have no problem with the service Just that a new truck should not have had this many problems. I am now wondering what is going to go wrong next. I was always a Chevy truck guy, having owned them since the 1990's; I just may have to go back to Chevy. I never had this many problems in all the other trucks I've owned combined as I have had with this one truck. More

I took my 2021 Wrangler in for a starting problem. Turns out the 2 battery thing is a design flaw. $800 later I’m not a happy camper. On top of that it took them 2 days to change the 2 batteries, I di Turns out the 2 battery thing is a design flaw. $800 later I’m not a happy camper. On top of that it took them 2 days to change the 2 batteries, I didn’t realize changing batteries was so difficult. More

Oil change took a little longer than expected. The service center was very busy. Very happy with the service provided. The service center was very busy. Very happy with the service provided. More

Great service my vehicle was in and out. I service all my vehicles, 🚘Daytona Dodge🚘 I service all my vehicles, 🚘Daytona Dodge🚘 More

After I purchased my 2023 Jeep Grand Cherokee, I had an issue with the Jeep. The Jeep kept beeping every time I drove. I took the Jeep to service to see what the issue was. I was told that it was an ABS br issue with the Jeep. The Jeep kept beeping every time I drove. I took the Jeep to service to see what the issue was. I was told that it was an ABS break issue. They couldn't fix the issue; my car sat at the dealership for a month it turns out it was a setting in my navigation system causing the beeping. No one communicated the service manager didn't know my car was in the shop for 30 days, and David Sparks, the operation manager, promised me that they would take care of one of my payments and give me his phone number and I could call him day or night I have not heard from him since. I also wrote the owner, Randy Dye, after I talked to him the first time that I still have issues with my Jeep, which he never emailed me back. This is why no one communicates if the owner couldn't take time as a customer to email me back. When I talked to the owner the first time I explained to him there is a broken process in your service department and customer service. Randy quickly corrected me when I discussed the processes and the customer service. However, as the customer, I know there is an issue with your customer service in the service department and also the processes at your dealership. The service advisor, Jimmy Z., would never give an update. I would have called him to drive to the dealership myself. One last thing when I was cleaning my car, I noticed screws and rubber flaps that prevent water from going underneath the hood. The technician did not screw back in my car when he was trying to attempt to fix the brakes. Also, the rubber flaps blew off in the carwash. I was going to give this dealership another try, but when I saw that, I was done. I will not be returning to this dealership's horrible service. This dealership has sucked the air out of the excitement and getting a new car. More

Patrick was an awesome service advisor. He was able to get the car repaired right away, communicated very well, and provided a wonderful overall experience. Car is running great, and they h He was able to get the car repaired right away, communicated very well, and provided a wonderful overall experience. Car is running great, and they have a customer for life! More

Great experience with the service team. Took good care of me and my truck. Highly recommend Took good care of me and my truck. Highly recommend More