Daytona Dodge Chrysler Jeep Ram and FIAT - Service Center

Express Lane Not Express The service department will not allow you to make an appointment for an oil change or tire rotation and refer you to their express oil change which is The service department will not allow you to make an appointment for an oil change or tire rotation and refer you to their express oil change which is first come first serve. The problem is that it has always been backed up with over an hour wait every time. I bought my Dodge Ram from this dealership and have had it for almost 2 years and it has been the same every time I take it for an oil change. I have heard every excuse. "Not enough techs," "everybody showed up at once," and of course now the excuse is "covid-19." My time is more valuable than to waste it waiting for an oil change at this dealership. I will take my business elsewhere. More

My air conditioner compressor went bad, not a good thing in Florida. Jean is terrific, always willing to help. Car repaired timely and works perfectly. Always get the best dealership experience here. Thank in Florida. Jean is terrific, always willing to help. Car repaired timely and works perfectly. Always get the best dealership experience here. Thank you all for the work you do! More

I had a bad experience I went to this dealership on Tomoka Road in Daytona I spent $2,150 to get my car maintenance which was nothing wrong with it major just got some repl I went to this dealership on Tomoka Road in Daytona I spent $2,150 to get my car maintenance which was nothing wrong with it major just got some replacements and one of those replacements were the brakes although they wasn't that bad and new tires I went to pick my car up and my brake pedal went to the floor i almost hit another car so I turned around took it back up to the dealership and they told me to bring it back in the morning and they will see what's wrong with it mind you before I brung my car there I didn't have that issue with my brake padal the said they bleeded my brakes six times change the master cylinder its still not fix my dad died he lives in New york i couldnt attend his funeral because they told me I couldn't take a loaner out of state and they wasn't giving me my car they can't release it but made a slick remark saying go get a renter car which is extra money going to come out my pocket that I didn't have i wasnt able to say my goodbyes to my father and still got treated like crap it's going on two weeks now and I still don't have my car and they saying they still don't know what's wrong with my car and I didn't have that issue I spent $2,150 to have a problem this dealership sucks especially on the customer service my advisor Audreu was ridiculous including Jeff Herman it's so many more even Capri The Loner advisor I haven't got no help I'm looking for an attorney I need my car More

Poor service, unresponsive staff! Took my Dodge Dakota truck in for safety Recall service related to functions wired through the steering column on April 30th. The problem was not r Took my Dodge Dakota truck in for safety Recall service related to functions wired through the steering column on April 30th. The problem was not resolved. My repeated voicemails to the service department since May 1st have not been returned. A live on line chat with the dealership on May 14th produced a request for the last 8 digits of my vin number. I provided it, but this was unnecessary, because they already had it from the initial service record. I never heard back from them again. Poor service!!! More

went in for serviceon the old veh,drove out with a new one I brought my 2012 challenger in for service, while waiting for my ride home I saw white rt challenger parked in front of the showroom.As I was checki I brought my 2012 challenger in for service, while waiting for my ride home I saw white rt challenger parked in front of the showroom.As I was checking it out,a salesman,Charlie Lupo,came up and asked if I needed any help.I began to ask him questions about the car.He was very knowledgeable about the car and all it's features.He was very friendly but not pushy.We talked about a trade in and within a half hour he had some great numbers for me.Within an hour I drove out with my new challenger.This was the second vehicle I've purchased from Daytona Dodge and I feel that I've always been treated courteously ,service has been great and the people that I dealt with were friendly and helpful.I would recommend Daytona to anyone who asks and I will be coming back to see Charlie in the future. More

Good Dealership I dealt with my service advisor, Jessica Vice. She is very professional and competent. She kept me informed during the entire repair process. It's a I dealt with my service advisor, Jessica Vice. She is very professional and competent. She kept me informed during the entire repair process. It's a pleasure to deal with people that are concerned about customer satisfaction. More