Daytona Dodge Chrysler Jeep Ram and FIAT - Service Center

Poor experience, rude service advisor, not trustworthy, limited communication, bad customer service in service department. Techs were fine advisor and support rude! limited communication, bad customer service in service department. Techs were fine advisor and support rude! More

They didn’t replace all the parts that they said they did. This has been verified by two different repair facilities did. This has been verified by two different repair facilities More

I came in for a oil change and for years at the end the paperwork always shows what they think I need to have done this time it showed nothing? Why?? paperwork always shows what they think I need to have done this time it showed nothing? Why?? More

Great service and very helpful with answering questions about my vehicle. The service technician was super nice. about my vehicle. The service technician was super nice. More

Very courteous assistant. Everything clean and efficient. I will return soon and expect the same results. Everything clean and efficient. I will return soon and expect the same results. More

We are from out of state, our brand-new truck broke down and we managed to limp it to this dealership. We were rudely told that they could not help us as they were to busy. We had codes going all over the d and we managed to limp it to this dealership. We were rudely told that they could not help us as they were to busy. We had codes going all over the dash telling us not to drive it. They said no one was available to even run the codes and to perhaps go to a parts store and they could run the codes. Thankfully, the dealership in St. Augustine were very nice and took the truck right away. There were serious problems and it has been there a week...I could not believe that they would turn someone away. More

Amazing Service had me in and out in express lane in under 30 min. friendly staff too!! under 30 min. friendly staff too!! More

Excellent sales and service departments. The staff if friendly and knowledgeable. Definitely recommend them for all your automotive needs. friendly and knowledgeable. Definitely recommend them for all your automotive needs. More

After being stranded at the Flagler Dodge who refused to help us, I called Daytona Dodge and the fine Lady on the phone came to the rescue. I had my Durango towed to them and they were very quick to take us help us, I called Daytona Dodge and the fine Lady on the phone came to the rescue. I had my Durango towed to them and they were very quick to take us in. Listen to me when I say these fine professionals went above and beyond to get us back on the road. The Ladies at the cashier section, the Service Advisors, the courtesy guys, the "crew" who pushed the vehicle to the bay were all awesome. This dealership sets a very high standard when it comes to customer service. I wish all Dodge Dealerships operated at the same level as this one does. We THANK YOU very much for all you did for us. Hooah! Robert Floyd More

Very Poor Service DepartmentNo one answers the phone; no Very Poor Service Department No one answers the phone; no one returns phone calls. My estimated 5 day repair took three weeks, during which time the Very Poor Service Department No one answers the phone; no one returns phone calls. My estimated 5 day repair took three weeks, during which time they "lost" my truck 3 times - didn't know where it was, and told me the wrong place. It took me daily phone calls and voice mails to get anyone on the phone, and that was finally a Maserati Sales guy who had nothing to do with RAM service, but helped me escalate the issue. Had to leave repeated messages with management. I have purchased 4 new top of the line vehicles from this dealership, and will now take my business elsewhere. They've really gone downhill at full throttle. Shame, really. Used to be a responsive dealership, but no more. More