Daytona Dodge Chrysler Jeep Ram and FIAT - Service Center

Last week my wife made an appointment to use the "quick lanes" at Daytona Dodge to get an oil change for my 2018 Journey. She had a coupon and asked the lady taking the appointment if the 19.95 for an oil lanes" at Daytona Dodge to get an oil change for my 2018 Journey. She had a coupon and asked the lady taking the appointment if the 19.95 for an oil change was what she would have to pay and is the multipoint inspection free as it states on the coupon. The woman on the phone said yes to both. So I took the car down there. I got the coupon while she was setting the car up for the mechanic and asked if this 19.95 coupon is still in effect and she said, "yes it is." So I went inside while she finished setting the car up and I noticed she left the window open, normal procedure, but it was drizzly out so after about 10 minutes of my car getting wet, I asked if I could raise the window and the seat was wet and the door handle had a puddle in it and the electronics on the door were really wet, luckily I got the window closed before the downpour occurred. About 15 minutes later, they took the car back and started working on it. About ten minutes later they asked if I wanted a new air filter because mine was dirty, it wasn't bad so I said, don't worry about it, it was fine and she looked at me as if I had three heads and she cracked a joke to the mechanic that they both laughed which I didn't hear, but it was about the filter. So, about 15 minutes later, the car was done and she handed me the bill and said, "That will be $71.58. I was in shock. I asked if she remembered I had the coupon, and she said, "Yes, I applied it and the labor was only 19.95." I asked what was the cause of the high price and she replied, "The price is higher because this coupon was for a fully synthetic oil and your car takes a synthetic blend. So, I spent 50 dollars more than I was expecting and got a wet door and drivers seat. I will never go back there again for service. I can understand if the oil change was even in the 30s, but 71 dollars is incredibly high for an oil change when the coupon and the person on the phone said it was 19.95. I will be going back to Able Ford for oil changes where I know it will be around 50 without a coupon, and I don't have to make an appointment and the service lanes are covered. More

Responsive, competent and quality work. Easy to make appointments. Parts department is very good and helpful. Easy to make appointments. Parts department is very good and helpful. More

Had new tires put on my new Ram 2500. Everything was dont to full expectations and no issues. They even test drove to make sure Alignment was good. Everything was dont to full expectations and no issues. They even test drove to make sure Alignment was good. More

Everything was quick and smooth, in and out in less than 20 minutes, and all my questions were answered 20 minutes, and all my questions were answered More

Everything was excellent. Staff was awesome. While I waited they were nice enought to put on a football game I was interested in. A plus service Staff was awesome. While I waited they were nice enought to put on a football game I was interested in. A plus service More

Oil change done quick Knowledge of staff Horrible To 40 minutes to cash out!!!!!! Wudnt tolerate that incompetence anywhere else. But have a Jeep minutes to cash out!!!!!! Wudnt tolerate that incompetence anywhere else. But have a Jeep More

Great customer service … the service advisor took care of a minor issue with out an appointment… a minor issue with out an appointment… More

I have traded in my previous vehicle for my current Ram. So far very satisfied with the Dealership. Been bringing my Ram PU there for all it’s oil changes and PM. So far very satisfied with the Dealership. Been bringing my Ram PU there for all it’s oil changes and PM. More

Very painless Oil Service. The crew there where very Professional, and truly cared about any issues. Thanks for the VERY QUICK service, and I will be returning in the future The crew there where very Professional, and truly cared about any issues. Thanks for the VERY QUICK service, and I will be returning in the future for maintenance !! More

On two different service calls I have had the pleasure working with Jamie Curry for my advisor and one of the most technically competent workers to date i have worked with. Her being professional Advisor, working with Jamie Curry for my advisor and one of the most technically competent workers to date i have worked with. Her being professional Advisor, I witnessed each time she put her best foot forward I noticed someone always nipping at her heel. Her solution: Double time...… MARCH!! Because the speed of this person determines the pace of the pack. And if it was not for Jamie the day I picked my 2020 Dodge Ram and she led me in the right direction, I purchase an 2022 Dodge Ram and took it home the same day. And Jamie for your caring and concern I just want to say Thank You. More