Daytona Dodge Chrysler Jeep Ram and FIAT - Service Center
Daytona Beach, FL
249 Reviews of Daytona Dodge Chrysler Jeep Ram and FIAT - Service Center
If I could give "zero" stars I most certainly would. While on our winter sabbatical from our Indiana home, Daytona Dodge Chrysler Jeep Ram Florida authorized service center generated a transmission o While on our winter sabbatical from our Indiana home, Daytona Dodge Chrysler Jeep Ram Florida authorized service center generated a transmission oil leak during normal servicing of our 2013 Chrysler T&C van causing our vehicle’s transmission to fail. Upon our return home, an Indiana Chrysler authorized service center discovered an improperly sealed transmission by the Daytona Dodge Chrysler Jeep Ram Florida service center, via diagnostic testing four transmission clutches being out of specification, and the need for a replacement transmission due to clutch failures. Daytona Dodge Chrysler Jeep Ram Florida service center Kelly Jordan, Service Advisor was receptive to communication about their negligent workmanship until the conversation pursued the need for a replacement transmission. Now Daytona Dodge Chrysler Jeep Ram Florida service center is non-supportive of communication, at any level, to resolve the replacement transmission cost of $6,251.11 as quoted by the Indiana Chrysler authorized service center. In addition, the Daytona Dodge Chrysler Jeep Ram Florida service center lost our radiator reservoir cap, Kelly agreed to mail us a replacement cap, and did not deliver on her promise. We have documented photos and a validation document from the Indiana Chrysler authorized service center. And we are in the legal process of recovering the appropriate funds to fix our vehicle. I pray they would just talk to us and resolve this issue prior to us all needing to go to court. I cannot believe they do not carry insurance just for dilemmas as this one. One thing is certain never again would I go to the Daytona Dodge Chrysler Jeep Ram Florida service center for work on any of my vehicles. I caution others to be wary of their negligent services. Unsatisfied Customer. More
This dealership and it's employees are so nice and helpful! I used to dread going to the dealership for basically anything, but Mr. Glen and the team there make me feel like they actually care and I'm helpful! I used to dread going to the dealership for basically anything, but Mr. Glen and the team there make me feel like they actually care and I'm not just another number in a line of endless order numbers. So thank you to Mr. Glen and the whole team! More