Dayton Toyota - Service Center

Great service experience! My Toyota RAV4 needed a couple of maintenance and repair items done. Alberto Alvarez was assigned to manage the required services. He carefully listen My Toyota RAV4 needed a couple of maintenance and repair items done. Alberto Alvarez was assigned to manage the required services. He carefully listened to my description about the repair needed. He ingeniously find a solution to the repair in a way that save the time (a couple of days for the part) and the resulting cost. He went along with my choice of other needed maintenance items. Mr Alberto Alvarez is an invaluable asset at Dayton Toyota! More

CUSTOMER DELIGHT IS THE AIM The short answer is I like doing business with Dayton Toyota. Over the years I've purchased 5 new Toyota vehicles from Dayton Toyota -- three 4Runners The short answer is I like doing business with Dayton Toyota. Over the years I've purchased 5 new Toyota vehicles from Dayton Toyota -- three 4Runners and two LandCruisers. People on the Sales side were always professional, accommodating, eager-to-please, and the price was always where it needed to be to make a fair deal. Similarly, the Service Department is very easy to work with. There are NO price surprises nor extraneous charges. Charges for all services are made crystal clear prior to the work being performed. Appointments are easily scheduled, Service Managers are welcoming, professional, knowledgeable, respectful, and accommodating. Special Recognition to Jyoti Restrepo and to Hazel Otarola, who most recently oversaw the service performed on our 6th Toyota. In my direct experience, the Service Technicians have completed the job(s) properly and when promised. My only' "Could-Do-Better" suggestion is to change the channel on the television in the Waiting Room to FOX Business or CNBC. More

Overcharged The manager did not informed me of what it would cost to check out the noise on my tires. The representative seem to be a new employee. I was charged The manager did not informed me of what it would cost to check out the noise on my tires. The representative seem to be a new employee. I was charged $192.09 for rotation of my tires and to inform me that my tires are worn down on the edges. To leave the dealership with almost $200 less in my pocket and the only work that was done was the rotation of my tires seems to be very expensive. It was $140 to tell me that my tires are worn. It was $29.95 for inspection & rotation of tires. It was $10.20 supplies/disposal, which I don't know what was disposed because I only had tires rotated It was $11.94 tax $192.09 and I only had a tire rotation. More

all Was very good Everyone was very courteous and helpful. The service advisor was very nice and kept me informed of the process. Explained the service performed in d Everyone was very courteous and helpful. The service advisor was very nice and kept me informed of the process. Explained the service performed in detail was service was completed. Everyone in the dealership was very nice and kind to everyone that was waiting during the service. More

Excellent service Thank you for your help I appreciate it . I would recommend this to all my friends ! Keith was extremely helpful in my service experience! Thank you for your help I appreciate it . I would recommend this to all my friends ! Keith was extremely helpful in my service experience! More

Great Service Nerlyn was very helpful and prompt. Same day service, friendly and professional. Will be visiting Nerlyn again in the near future. Thank you very much Nerlyn was very helpful and prompt. Same day service, friendly and professional. Will be visiting Nerlyn again in the near future. Thank you very much. More

Consistently Satisfying Service I have been servicing my 2006 Highlander and 2009 Camry for years at Dayton Toyota. I come back because Dayton Toyota does not try to oversell service I have been servicing my 2006 Highlander and 2009 Camry for years at Dayton Toyota. I come back because Dayton Toyota does not try to oversell services to me. They only point out what must be done to keel the cars reliable. My most recent service was no different. Jyoti Restrepo was outstanding with her attention to details and customer care. I have provided a loaner for the entire time when my car was being serviced. Will be back for sure. More

Super Satisfied Customer FOR DECADES Dayton Toyota is one of the most organized and friendly organizations I’ve ever had the pleasure of dealing with. They go out of their way to take ca Dayton Toyota is one of the most organized and friendly organizations I’ve ever had the pleasure of dealing with. They go out of their way to take care of you LONG after you’ve purchased your vehicle. I regularly take my Tacoma in for routine maintenance and they always give me superb service with a smile. From making an appointment to paying the clerk, this place is top notch. The most important thing about a car dealership is how they take care of you after you’ve purchased, and I cannot heap enough praise on Dayton Toyota in this respect. HIGHLY RECOMMENDED! More

Excellent service Replaced the front brakes. They did excellent work and the price wasn’t that bad. That’s the only place I will bring my car Replaced the front brakes. They did excellent work and the price wasn’t that bad. That’s the only place I will bring my car More

Always a great experience with Justin Astrin Service is great, as usual. Meeting with and discussing my options with Justin Astrin makes me realize that there is no other salesman I would rather Service is great, as usual. Meeting with and discussing my options with Justin Astrin makes me realize that there is no other salesman I would rather deal with than him. He is always available for us when we need him. Thanks! More