274 Reviews of Dayton Toyota - Service Center
This was my first service experience with my Toyota Rav4 and I was completely satisfied with the service group. They were friendly and knowledgeable. Service was done in no time! and I was completely satisfied with the service group. They were friendly and knowledgeable. Service was done in no time! More
My daughter was travelling from Massachusetts to Florida when she called me to tell me that her check engine light came on. I searched online for Toyota Dealerships near where she was on route 95 in New Je when she called me to tell me that her check engine light came on. I searched online for Toyota Dealerships near where she was on route 95 in New Jersey. I feel very fortunate to have found Dayton Toyota. I called and spoke with Tom Kozak and described what was going on. Tom met my daughter at the service entry, took her keys, diagnosed the problem, called me back and had her back on the road in no time at all. Oh, and I forgot, while Tom was talking with me, they washed my daughters car ! No that is GREAT customer service ! Thank you Tom and Dayton Toyota for being there when you were very much needed ! Steve Amichetti Townsend, Massachusetts More
Excellent work ... Had a tire problem, was trying to get to a holiday show with my grandson and Ron saved the day! I LOVE this dealership.. Ron helped quickly , immediately , got the job done so we could ge to a holiday show with my grandson and Ron saved the day! I LOVE this dealership.. Ron helped quickly , immediately , got the job done so we could get to the show on time! Definitely went above and beyond! Thank u again for (as usual) great, friendly service... More
was impressed with employees and service...comfortable waiting area geared to customer comfort....will consider this dealership when it's time to buy newToyota instead of going all the way to Freehold. waiting area geared to customer comfort....will consider this dealership when it's time to buy newToyota instead of going all the way to Freehold. More
As per my usual experience when bringing one of the three Toyota's we drive, the service at Dayton Toyota has always been competent and the Toyota associates helpful, polite and pleasant. We have been bringi Toyota's we drive, the service at Dayton Toyota has always been competent and the Toyota associates helpful, polite and pleasant. We have been bringing our vehicles to Dayton since 2006. The Dayton Toyota associate Laura Neu was pleasant, meticulous and thoughtful. More
Laura Neu did a great job handling service for my wife's prius. Was in and out in 40 mins. Sure a better way to go with a "service appointment". wife's prius. Was in and out in 40 mins. Sure a better way to go with a "service appointment". More
It is a BRAND NEW car (3500 miles). With 3000 miles (went for the 2 year Maintenance contract provided Oil Change). The guys did a poor job, careless job. The oil was spilled all over and even after a month for the 2 year Maintenance contract provided Oil Change). The guys did a poor job, careless job. The oil was spilled all over and even after a month it stinks. The worst factor was the Oil was not low. The car is new and my kid would not have noticed and would have run the car down with minimal engine oil. I called and complained about the poor service 3 weeks back. No response. Though the lady took the complaint was polite. And wrote a complaint to the Toyota Corporate. An automated mail comes back - but no action. They even give a deadline. Nothing happens. Fundamentally they do not care. Lousy attitude. And this may have led to a dangerous situation - especially when you donot expect these in a brand new car to fail for lack of engine oil. And driven by a college bound kid who may not even suspect these kind of problems. Never ever will recommend their service. Such arrogance. More
The waiting area was comfortable and clean with refreshments. I was kept informed when told 2 cars were ahead of me and it might take an hour. Since it was for the 15,000 mile service and did not refreshments. I was kept informed when told 2 cars were ahead of me and it might take an hour. Since it was for the 15,000 mile service and did not need an oil change I did not even have time to finish my newspaper. Only thing missing was the invoice did not list "tire rotation" which previous ones did but it did show tire pressure so I assumed they were rotated, It was raining so the car was not washed which is correct. More
Quick and courteous service. Took the car for an oil change and maintenance. Comfortable waiting room with coffee and pastries. Employee took the time to review my car's history with the dealership befo change and maintenance. Comfortable waiting room with coffee and pastries. Employee took the time to review my car's history with the dealership before the service and explain what was done and the condition of the vehicle after. Love the complimentary car wash too! More