Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
274 Reviews of Dayton Toyota - Service Center
Sort by
October 04, 2016
Great service I have been having work and check-ups done at the Dayton Toyota for over ten years now and will continue to do so. All of the employees have been fr I have been having work and check-ups done at the Dayton Toyota for over ten years now and will continue to do so. All of the employees have been friendly, professional and helpful. The place is always clean and welcoming. Thank you. More
by PAUL SULYOK
Employees Worked With
J. Restepo, Fred Ladd
September 29, 2016
professional Always courteous and helpful. The service team is always there to answer my questions. I have always felt like these guys have my interests at heart Always courteous and helpful. The service team is always there to answer my questions. I have always felt like these guys have my interests at heart More
by ian123
Employees Worked With
Anthony, Christian
September 26, 2016
5k service Service was done so fast and the people there are courteous. Would reccomend to friends and neighbors. Closer to home than the dealer where the car wa Service was done so fast and the people there are courteous. Would reccomend to friends and neighbors. Closer to home than the dealer where the car was boufgt. More
by Highlander
Employees Worked With
Don't remember the name.
September 20, 2016
Done as promised Basic oil change and just wiper blades and two filters. Dayton Toyota has always serviced this car and it's a 2002 and going strong. Basic oil change and just wiper blades and two filters. Dayton Toyota has always serviced this car and it's a 2002 and going strong. More
by 02camry
Employees Worked With
Laura Gamboa
September 11, 2016
repair of my vehicle following a collision Taking account of my convenience, service staff scheduled and executed repair in record time. I was kept informed of progress to enable me schedule my Taking account of my convenience, service staff scheduled and executed repair in record time. I was kept informed of progress to enable me schedule my work. More
by ganesha
Employees Worked With
John Agnese
August 27, 2016
"Tom Kozak (Assistant Service Manager) is the Worst!" This guy (Tom Kozak) is a disaster and bad reputation for Dayton Toyota. I am surprised how he is a Assistant Service Manager who doesn't know how to This guy (Tom Kozak) is a disaster and bad reputation for Dayton Toyota. I am surprised how he is a Assistant Service Manager who doesn't know how to respect customer or probably he is a biased towards certain people. If Dayton Toyota doesn't care about the customer, you may very well ignore my review comments. However here's what the response from Tom pissed me off. I had 8.30 am Saturday appointment, while leaving my car Toyota Camry for service, I asked him "In addition to 65000 miles regular maintenance (oil change) service, would you also be able to do Car Cleaning Service (Interior & Exterior)"? He answered, we don't normally do cleaning service on Saturday. But then I told him, "Last time I had the cleaning service for my Toyota Highlander done on Saturday, so could you do the same again?". He replied, the cleaning service is not open yet. After a while I saw the cleaning service opened, I asked Tom to check with the cleaning service to see if they can do cleaning after the service is done. After while, I saw my car was left at cleaning service for wash and returned to parking lot after sometime indicating the service and cleaning was done. Now I went to Tom, by then he handed over the payment bill for the service and cleaning. Now I paid the bill and went to check the car to see the cleaning work and I noticed the cleaning was not done well, especially under the mats, some of the dust were clearly visible and appears to be NOT vacuumed properly. So I went back to Tom and mentioned the same, but he answered irresponsibly in such a way that, there is no issue. I told him, it was done well last time, but not today, so could you let the cleaning service take care of it. He responded, next time I am not going to take any cleaning service, while he was leaving to the cleaning service to drop the car to fix it. More
by Rajan
Employees Worked With
Tom Kozak
August 24, 2016
excellent service I was contacted a minimum 3 times for the appointment, the sales person is very friendly and knowledgeable. The work was done well and efficient. I was contacted a minimum 3 times for the appointment, the sales person is very friendly and knowledgeable. The work was done well and efficient. More
by CHARLIE C. CHEN
Employees Worked With
Amy Gauvain
August 09, 2016
Great service Toyota service was very busy that day, they were getting good people out quite fast. Didn't have to wait long at all and I was very happy with there t Toyota service was very busy that day, they were getting good people out quite fast. Didn't have to wait long at all and I was very happy with there there to the customer. More
by Thomas Gambino
Employees Worked With
Sorry but I don't remember.
August 04, 2016
service always great and fast service for the last 10 years I will continue to use Dayton Toyota when I am home In Monroe n j always great and fast service for the last 10 years I will continue to use Dayton Toyota when I am home In Monroe n j More
by steve39
Employees Worked With
tom kozak
August 01, 2016
The service department is great to work with. I find the service department at Dayton Toyota to be honest, efficient and respectful in all of my dealings with them. Ron, in the service department, I find the service department at Dayton Toyota to be honest, efficient and respectful in all of my dealings with them. Ron, in the service department, is excellent. He was quick to respond to my questions and concerns and made sure I was provided with excellent service during my last visit. My car was in for repair after an accident and it was extremely stressful to me. He worked with me and my insurance company consistently until all issues were resolved and my car was returned to me. He kept me informed throughout this matter. More
by Lorip257
Employees Worked With
Ron, Mike Dooley
