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Dayton Toyota - Service Center

South Brunswick, NJ

3.2
274 Reviews

274 Reviews of Dayton Toyota - Service Center

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January 16, 2018

Almost perfect I would have given this service a 5 star review, but they always seems to forget refilling the washer fluid for the back window. I always forget to me More

by Lennywe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot
Jan 18, 2018 -

Dayton Toyota responded

Thank you for your feedback! We will be sure to pass it along so that we can provide you with the 5 star experience you deserve. Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

January 14, 2018

Breaks defect The manager very rude I was trying to explain what the problem he accuse me a point my finger to him. And he curse me to end the conversation and th More

by Gihan
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ralph Ruggiero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
Jan 18, 2018 -

Dayton Toyota responded

We are sorry to learn of your most recent visit as it is our goal to ensure every customer receives a 5 star experience from us. Please reach out to us at your convenience to discuss further so that we can work to remedy any concerns. Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

January 13, 2018

Pleasent The people who work for Dayton Toyota are pleasant friendly and fair. I have never left the service department feeling taken advantage of. They sugg More

by Theresa R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Kozak
Jan 18, 2018 -

Dayton Toyota responded

It's our pleasure to treat you to a fair and friendly service visit. Thank you for your feedback! Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

December 30, 2017

Car Service at Dayton Toyota Provided excellent service. Service Manager provided all details (with cost estimate) before servicing the car. Service department is reliable. Even More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dooley
Jan 03, 2018 -

Dayton Toyota responded

We value your loyalty! Thank you for continuing to trust your vehicle to our service department.

December 27, 2017

Good Service , price is high though for Regular oil change compared to other dealers. They also stopped sending the coupons that I used to get for service and oil More

by Dhaval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Jan 03, 2018 -

Dayton Toyota responded

We appreciate your feedback and will ensure it is passed along. Thank you for your business! Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

December 17, 2017

Courteous and friendly professional service My tire indicator turned on twice this week and so I showed up without appointment. They took me in without a fuss and plugged a hole within 15 min an More

by Ash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
Dec 19, 2017 -

Dayton Toyota responded

We're happy to address your service teams in a timely manner! Thank you for trusting your vehicle to us! Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

December 15, 2017

Service Very satisfied with my experience and how I was treated. Also the appearance of this dealership was very good. Hope this helps with your needs. More

by Zebra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Miller
Dec 19, 2017 -

Dayton Toyota responded

We're thrilled to see you had a 5 star experience with us! Thank you for choosing Dayton Toyota! Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

December 11, 2017

Avalon Service 70K Good customer care. Everything explained very well before the jobs were done. Also, I appreciate the loaner car. Only negative was car washer was b More

by Frankie Avalon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 12, 2017 -

Dayton Toyota responded

Thank you for your review! We appreciate you trusting Dayton Toyota to service your vehicle and will ensure your feedback concerning our car wash is passed along. We apologize for any inconvenience! Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

December 09, 2017

15,000 Mile service Made my appointment at 3:00 pm for 4:00. came in at 4pm was told it would take about an hour. got my car back a 4:55 pm. What more can you ask for. More

by Granddee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rucinski
Dec 12, 2017 -

Dayton Toyota responded

We're happy to deliver you timely service! Thank you for your 5 star review! We look forward to seeing you again in the future. Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

November 16, 2017

Good service As always I am very pleased with the service I got from Dayton Toyota. I would like to thank Tom Kozak and Fred Ladd and the service team for their ex More

by gavil_rad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of the above
Nov 20, 2017 -

Dayton Toyota responded

We're happy to learn Tom and Fred could provide you with top service! Thank you for your business. Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

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