Dayton Toyota - Service Center

Took the time Listened to concerns and went the extra step to find a noise I've been hearing. Allowed me to return the loaner car on my timetable, which helped give Listened to concerns and went the extra step to find a noise I've been hearing. Allowed me to return the loaner car on my timetable, which helped given my crazy schedule. More

Top-notch Service, with a Smile! I've been driving my own cars for about 63 years, so I've had lots of car service at many different dealerships throughout three states. Dayton Toyo I've been driving my own cars for about 63 years, so I've had lots of car service at many different dealerships throughout three states. Dayton Toyota is my best experience yet. From the time you drive into the service area, you will be treated with courtesy, including two comfortable waiting rooms, morning coffee, and pastries. The service on your car will be professional, thorough, and efficient. At the end, your advisor will show you on the bill what has been done, including 21-point safety inspection at no charge. Gotta love it! More

Top Notch !! The Service Staff employees as well as the other staff members are professional and friendly ! Always a job well done to my full satisfaction. It The Service Staff employees as well as the other staff members are professional and friendly ! Always a job well done to my full satisfaction. It also helps to know that whenever I am at your dealership their is never any pushy nonsense from anyone and I leave feeling that your company is about communicating with the customer; fairness in pricing, honesty, accuracy and getting the job done in a timely matter. I am impressed that you have had the same staff in the service area for many years. Tom K., Ron R. in the Service Area and Fred L. who have worked on my car many times are very much appreciated and always greet me with a friendly smile and good conversation; not just about how the car is running but also how I am doing. Jeffrey Marcus and Tom Dooley , both are kind and professional and I feel in good hands whenever I am considering purchasing a new vehicle. Also you maintain a pristine showroom and waiting area as well as bathrooms. And it's nice to know when running late there will be a warm drink and refreshments. I do however miss the computer room in the shop area.....I just assumed was unavailable when there last week ; if it is not......any chance it will return? Need I say more.......I can think of no better dealership !! Dayton Toyota has my irrevocable recommendation. Look forward to seeing you for my next service....as you know I am a long time customer since 1996 ! Thank you, Dayton Toyota !!! More

Very Bad Customer Service My wife has 2016 Highlander (has only 18000 miles), scheduled an appointment to check the windshield washer fluid was not coming out from the nozzles, My wife has 2016 Highlander (has only 18000 miles), scheduled an appointment to check the windshield washer fluid was not coming out from the nozzles, the assistant service manager (Alberto Alvarez) asked her to pay $130 diagnostic fee before doing anything, she told him the car still under the warranty, he said no you have to pay in a very aggressive manner, then she said I’ll call Toyota he said we don’t care here’s my business card please do. So we went to another Toyota dealer they fixed in no time and without asking for any fee!! I don’t recommend this dealer for any one of my family and friends. More

Service has always been excellent-20 years Service has always been excellent since I purchased my first Toyota Camry back in 1989 or so. I've since graduated to Avalon but continue to have been Service has always been excellent since I purchased my first Toyota Camry back in 1989 or so. I've since graduated to Avalon but continue to have been treated properly and honestly by all of Dayton Toyota employees. More

Always top-notch service . We have been dealing with Tom time and time again he is always professional super friendly and gets the job done properly . We have been dealing with Tom time and time again he is always professional super friendly and gets the job done properly More

Dayton Servide Department-The Best I have been using Dayton Dealership and service for 12 years and I have always had excellent service and excellent and courteous handing whenever I ha I have been using Dayton Dealership and service for 12 years and I have always had excellent service and excellent and courteous handing whenever I have been in there care. More

15000 mile service call Everything happened as planned and all issues were resolved. Only one item was not resolved and that was the owners manual. Vehicle was purchased at Everything happened as planned and all issues were resolved. Only one item was not resolved and that was the owners manual. Vehicle was purchased at Sun Toyota in FL and was advised to get it corrected with them. Also, platinum wheels are plated just touching a curb causes the rim to flake, looks terrible, too cheap of construction for paying a stiff price for this Highlander. Take this as a complaint to Toyota. This dealership is getting better on every visit. Thank you for listening to me More

Totoya Prius service at Dayton Toyota Tom/Todd was vey helpful explaining the service and the Prius bulb wiring warranty/recall that I can schedule next time. Great service as always! Tom/Todd was vey helpful explaining the service and the Prius bulb wiring warranty/recall that I can schedule next time. Great service as always! More

Almost perfect I would have given this service a 5 star review, but they always seems to forget refilling the washer fluid for the back window. I always forget to me I would have given this service a 5 star review, but they always seems to forget refilling the washer fluid for the back window. I always forget to mention it to them when my car is in to have fluids checked. Everything else was perfect. More