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Dayton Toyota - Service Center

South Brunswick, NJ

3.2
274 Reviews

274 Reviews of Dayton Toyota - Service Center

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February 15, 2019

It was quick and uneventful I had an issue with my windshield washer fluid and it not working. While there I received an oil change and a recall on a wire harness repair. The wi More

by vincentsmall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha
Feb 25, 2019 -

Dayton Toyota responded

Hi, thanks for your praise and kind comments about our team. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

February 14, 2019

Professional and friendly. Everyone was friendly and professional, explaining all work required. Time estimates were also accurate. I have no complaint about this visit. Thanks More

by arthur01
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the people's names in Service. Sorry.
Feb 25, 2019 -

Dayton Toyota responded

Hello, thank you for your kind words and this wonderful review! We hope to see you soon! Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

February 14, 2019

awful customer service and service dept We went there for a recall and tire light kept coming on. They said the tire just need to be patched. About two months later the lights came on again More

by Js124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service dept
Feb 14, 2019 -

Dayton Toyota responded

I am very sorry for your recent experience with Dayton Toyota and for your tire troubles. Customer service is our number one focus all the time. I have shared your comments with our team and made sure this will never happen to you or anyone else again. Please give me a call directly at 732-997-1888 so we can discuss further. Thank you Michael Dooley Director of Fixed Operations

February 07, 2019

Honest and clean When I asked if additional work was needed on my vehicle, they honestly answered no and did not try to push any extra maintenance. They also washed a More

by igtcnj01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Feb 13, 2019 -

Dayton Toyota responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Dayton Toyota and we hope to see you again soon! If you have any further questions, please give us a call. We're always happy to help! Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

January 27, 2019

Jyoti Service is always excellent. Jyoti Restrepo is exceptional - best customer service rep ever ... anywhere! Without me asking, she informed me they woul More

by LindaD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Marcus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Dayton Toyota responded

Linda, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

January 26, 2019

Could not get any better Absolutely excellent. Never a push on the customer to do more than what is needed. Very friendly, courteous to every customer. Need I say anything mor More

by Krazkjun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nerlyn
Jan 29, 2019 -

Dayton Toyota responded

Hi there! We're so happy we were able to help you out! Thank you again for the great review! Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

January 23, 2019

Best dealership I've been too. I've always done research before major purchases. That's why I buy Toyota. And among Toyota dealerships, Dayton is by far the best around. More

by GregA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jyoti Restrepo
Jan 29, 2019 -

Dayton Toyota responded

Thank you! We're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience! Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

January 17, 2019

Great staff.. BUT... I still feel my car has an issue Had them check my car because I felt the car wasn't driving right. Suspension has felt very rough the past month or so... The bumps are magnified on c More

by Camry guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with.
Jan 29, 2019 -

Dayton Toyota responded

Thank you for the rating and review! Please reach out to us if you are still experiencing issues so we can assist you further. We hope to hear from you soon! Thank you again! Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

January 15, 2019

Oil Change Fast and excellent service. The service representatives were good about communicating through the whole process. I received text messages with updates More

by Stephastrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Astrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Dayton Toyota responded

Thank you for the feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

January 07, 2019

Great and quick service Had 9am appt for 20,000 mi check up. The service people are so friendly. And they seem like they are happy with their job. More

by Mags
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Jan 11, 2019 -

Dayton Toyota responded

Thanks for trusting your vehicle to Dayton Toyota! We look forward to your next visit. Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

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