Dayton Toyota - Service Center

Professional and friendly. Everyone was friendly and professional, explaining all work required. Time estimates were also accurate. I have no complaint about this visit. Thanks Everyone was friendly and professional, explaining all work required. Time estimates were also accurate. I have no complaint about this visit. Thanks to all of you. More

awful customer service and service dept We went there for a recall and tire light kept coming on. They said the tire just need to be patched. About two months later the lights came on again We went there for a recall and tire light kept coming on. They said the tire just need to be patched. About two months later the lights came on again and they said it was fine it was cold. The tire now has completely lost air. So I don't know if they really fixed it or actually looked at it when we went back.when I called them yesterday the service employee solution was we close in a 1/2 hour so there's nothing we can do. Gee thanks. I will never go here again and I suggest you don't either. I have contacted the managers with zero response. If they cannot fix a flat tire, imagine what else they cannot do. More

Honest and clean When I asked if additional work was needed on my vehicle, they honestly answered no and did not try to push any extra maintenance. They also washed a When I asked if additional work was needed on my vehicle, they honestly answered no and did not try to push any extra maintenance. They also washed and vacuumed the vehicle. More

Jyoti Service is always excellent. Jyoti Restrepo is exceptional - best customer service rep ever ... anywhere! Without me asking, she informed me they woul Service is always excellent. Jyoti Restrepo is exceptional - best customer service rep ever ... anywhere! Without me asking, she informed me they would check on certain things I always ask to be checked. She always goes above and beyond and knows her stuff! More

Could not get any better Absolutely excellent. Never a push on the customer to do more than what is needed. Very friendly, courteous to every customer. Need I say anything mor Absolutely excellent. Never a push on the customer to do more than what is needed. Very friendly, courteous to every customer. Need I say anything more. More

Best dealership I've been too. I've always done research before major purchases. That's why I buy Toyota. And among Toyota dealerships, Dayton is by far the best around. I've always done research before major purchases. That's why I buy Toyota. And among Toyota dealerships, Dayton is by far the best around. More

Great staff.. BUT... I still feel my car has an issue Had them check my car because I felt the car wasn't driving right. Suspension has felt very rough the past month or so... The bumps are magnified on c Had them check my car because I felt the car wasn't driving right. Suspension has felt very rough the past month or so... The bumps are magnified on certain parts of the roads I travel... Almost as if I am riding on the rim when I hit some bumps. I have 94,000 miles so I know how the car drives. They say they checked it and drove it and nothing is wrong. Not sure what to do... I have a warranty good for another 25,000 miles. Would love to fix the issue if there is one. Which I truly believe there is. More

Oil Change Fast and excellent service. The service representatives were good about communicating through the whole process. I received text messages with updates Fast and excellent service. The service representatives were good about communicating through the whole process. I received text messages with updates which was very convenient. More

Great and quick service Had 9am appt for 20,000 mi check up. The service people are so friendly. And they seem like they are happy with their job. Had 9am appt for 20,000 mi check up. The service people are so friendly. And they seem like they are happy with their job. More

Satisfied Very pleased with service and professionalism. Customer service was well versed and candid. I will definitely advise others of the service I received Very pleased with service and professionalism. Customer service was well versed and candid. I will definitely advise others of the service I received and will continue to come back for service on my vehicle. More