Davis-Moore Chrysler Dodge Jeep RAM FIAT - Service Center

Very Helpful We brought our van in for a recall fix. Not only did they not give me the run around ( as other dealers did), but they were able to fix a problem that We brought our van in for a recall fix. Not only did they not give me the run around ( as other dealers did), but they were able to fix a problem that hadn't been fixed for years. In the process, they found a few other things wrong, but were not pushy about getting them fixed right away. Tyson was honest and kind. Based on this experience, we will be changing our dealer of choice when it comes time to get a new car. More

As always they are very helpful and knowledgeable I have been a customer since 2012 when I bought my RAM and to this point I would trust no one else with my service. All folks are very knowledgeable a I have been a customer since 2012 when I bought my RAM and to this point I would trust no one else with my service. All folks are very knowledgeable about their products and always willing to discuss the work to be done and doing their best to keep us up to date on recalls and service that is due and coming up. Today they answered all my question and expanded on the information we were discussing to be certain I had no further questions. Ty was excellent and very helpful, More

Intermittant Issue - Did not fix I have gone to Davis-Moore several years back and the service was great and they fixed it right the first time ...........But they have changed someth I have gone to Davis-Moore several years back and the service was great and they fixed it right the first time ...........But they have changed something for the worst. I purchased a used RAM from Davis-Moore approx 3 months ago and it started having several issues. Most of the minor issues I fixed myself. However, I took the RAM to the Service Department to repair several dash lights coming on intermittently. They determined the RF Wheel Speed Sensor was bad and replaced the wheel hub bearing & sensor ($500). The issue did not return until 2 weeks later when I took a 350 mile trip and the same issue came back. I took the RAM back to Davis Moore Service and the Service Rep argued with me that they fix the original issue. I took an ABS code reader and the codes were the same codes as the first time (RF Wheel Speed Sensor). This time the service department said I had a wiring issue and adjusted the sensor connector and of course they charged me again for a repair that did not fix the issue. The lights did not come on until 3 days later when I was out on the highway. The moral of this review is that (1) Beware of buying used trucks from Davis-Moore. (2) The Service department appears to not spend the time to determine the real issues with car & truck repairs. More

Tyson Terhune Very Helpfull I took my 2008 Charger SRT8 in for a recall notice on the ignition switch. I was greeted in a timely manner by Tyson and he explained fully what the I took my 2008 Charger SRT8 in for a recall notice on the ignition switch. I was greeted in a timely manner by Tyson and he explained fully what the recall was and the approximate time it would take to complete since I was going to wait for the car. The service exceeded my expectations and was far superior to the last Dodge dealer I took my car into. Tyson was friendly and courteous and I will ask for him anytime I take my car back to Davis-Moore Service. More

Service Center is Garbage I use to love Davis-Moore Chrysler-Dodge-Jeep-Ram I've bought 3 vehicles and I've recommended some of my family and friends who have bought that I kno I use to love Davis-Moore Chrysler-Dodge-Jeep-Ram I've bought 3 vehicles and I've recommended some of my family and friends who have bought that I know of at least 4 vehicles between them. but over the past 5 or 6 years the service has just been getting worse. The service I received on 12/7/15 was the last straw for me. I took my vehicle in early morning for simple windshield wiper issue and tire pressure issue because my tires were supposed to have nitrogen in them. and a previous issue that never got resolved because I was waiting on them to order parts and they didn't even call me when the parts came in I had to call them but that's another story. Any way the keep my vehicle for four hours! Just to tell me that my windshield wipers needed tightendown and it would cost $110.00 dollars! Took it home and it only took literally less than five minutes to tighten them up. They didn't fix the previous problem again. Said they didn't know to check my tires and I verbally told them that when I dropped it off. Needless to say this kinda stuff just keeps happening with them and I'm highly dissatisfied. More

Didn't stand behind what should be warranty work My husband took our 2014 Dodge Avenger in because the brakes were squeaking really bad especially in reverse and it only has 28K miles on it. The tech My husband took our 2014 Dodge Avenger in because the brakes were squeaking really bad especially in reverse and it only has 28K miles on it. The tech told him that is typical for them to squeak. They didn't even back the vehicle up to hear the noise. It is NOT normal! It is so loud it's embarrassing if anyone is around. They informed my husband that it would cost over $100 for them to grease the brakes even though my car only has 28K miles. No thanks! We will not be taking it back there for service and will definitely remember the service we received when we go to buy our next car! More

Engine surged when driving highway speeds I was experiencing an intermittent engine surge when operating my '99 Dakota R/T at highway speeds. The service tech was unable to duplicate conditio I was experiencing an intermittent engine surge when operating my '99 Dakota R/T at highway speeds. The service tech was unable to duplicate condition but by using his test equipment and technical knowledge he was able to make the necessary repairs and correct the problem. More

Service I took my Rubicon into the Lincoln service center today to have a bulb replaced. Daryl Futhey changed the bulb and had my car washed in 15 minutes. I I took my Rubicon into the Lincoln service center today to have a bulb replaced. Daryl Futhey changed the bulb and had my car washed in 15 minutes. I appreciate the quick service and the friendliness. Not often to you find someone that offers you that kind of service. Thank you to Daryl Futhey and Davis Moore Lincoln. More

Service area I visit this dealership often for all my vehicle needs. I always work with Terrance in service. He is extremely helpful and a pleasure to visit with. I visit this dealership often for all my vehicle needs. I always work with Terrance in service. He is extremely helpful and a pleasure to visit with. He always goes out of his way to be helpful and remembered my name after just one visit! I highly recommend him and this dealership! More

Transmission cable came unattached. The 2001 PT Cruiser was towed in. The next day they looked at it. Called to tell me the part would be in the next day. It was repaired. I believe The 2001 PT Cruiser was towed in. The next day they looked at it. Called to tell me the part would be in the next day. It was repaired. I believe that the work was done as well as anywhere else, but looking up costs on line. D-M was about 2 times the general price. Really sorry I was towed to the dealer rather than my usual garage. More