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Davis-Moore Chrysler Dodge Jeep RAM FIAT - Service Center

Wichita, KS

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142 Reviews

142 Reviews of Davis-Moore Chrysler Dodge Jeep RAM FIAT - Service Center

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April 22, 2016

Very helpful We were transporting livestock from Minnesota to Oklahoma and an unexpected problem occurred with our truck. Thankfully the dealership was within 5 mi More

by Chanteljo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Padraic O'Donnell
Apr 22, 2016 -

Davis-Moore Chrysler Dodge Jeep RAM FIAT responded

Thanks for the review and glad that we were able to get you taken care of.

April 17, 2016

Incomplete job left vehicle in a dangerous condition I had work done that required removal of the steering column. The bolt that connects the steering shaft was left loose by the mechanic. Thankfully, More

by dodgedriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Lies
Apr 29, 2016 -

Davis-Moore Chrysler Dodge Jeep RAM FIAT responded

We are sorry to hear that we were unable to meet your needs in a satisfactory manner. We here at Davis-Moore Chrysler Dodge Jeep Ram are continually striving to improve as a business and shoot for 100% customer satisfaction. Unfortunately we have been unable to provide you with 100% satisfaction this time. We would like to have a chance to make it right with you. We have spoken with Chris Lies the service manager about this and he vaguely remembers speaking with you a while back about this, but is unable to recall your name so that he could reach back out. So if you would please reach out to Chris at 316-618-2185 so that yall can visit again and see if there is something that we can do for you again. If you would rather we contact you please message us the best number and preferred time that we contact you. Thanks again for your time

March 24, 2016

2006 Chrysler 300M Recall Work After receiving my notice for a recall for the driver side airbag replacement, I stopped by to schedule the work. After checking in, they estimated ju More

by Dan Grimsley
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure the name of the service rep who took my info. Not mentioned at check in.
Mar 24, 2016 -

Davis-Moore Chrysler Dodge Jeep RAM FIAT responded

Thanks for the review.

March 11, 2016

Poor customer service I purchased a one year service contract with Davis-Moore and had two visits remaining. I sold the car and took my new car in for service and a complet More

by Ex-customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Peters
Mar 28, 2016 -

Davis-Moore Chrysler Dodge Jeep RAM FIAT responded

I wanted to check in on this to make sure that you were able to get things handled when you were to come in. Thanks and please let me know.

Mar 28, 2016 -

Davis-Moore Chrysler Dodge Jeep RAM FIAT responded

I know that you and Chris Lies the Service Manager were able to speak about this issue and you were going to be coming in the following week after speaking.

March 03, 2016

Great service department I've never been to this dealership before and I received two notices in the mail for my Jeep that said I needed to go to my local Jeep dealership to h More

by Ashlig123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Purdy
Mar 03, 2016 -

Davis-Moore Chrysler Dodge Jeep RAM FIAT responded

Thanks for your review.

March 02, 2016

Courtesy is key I came in with a few questions and also for an oil change. I must say my experience in the service department was excellent! Michael and Terrance wer More

by RubyWoo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terrance Hill, Michael Peters
Mar 02, 2016 -

Davis-Moore Chrysler Dodge Jeep RAM FIAT responded

Thanks for leaving a review, we just love hearing how we are doing and how our customers feel. Glad we were able to get you taken care of.

February 12, 2016

Knowledge.. Advisor Tyson 86o8 was very good thanks.....driving is a passion with a Ram it is dependable I depend on good service techs that share the same idea More

by pat56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tysonterhune, Tyson Terhune
Feb 12, 2016 -

Davis-Moore Chrysler Dodge Jeep RAM FIAT responded

Thanks for taking time to let us know how we are doing.

February 09, 2016

Very quick and efficient service Took the caravan in for engine light and employees were very helpful and polite. They were able to solve the issue very quickly and to our satisfacti More

by Karen Meyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Terhune
Feb 09, 2016 -

Davis-Moore Chrysler Dodge Jeep RAM FIAT responded

Thanks for your continued business. We plan to continue the same great service every time you visit Davis-Moore

January 26, 2016

Learning and Teaching I have always used this dealership for my cars, this time around it was a 10, ( and it's usually a 9 or 10) but I had to learn about some new things w More

by Debra357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Jan 28, 2016 -

Davis-Moore Chrysler Dodge Jeep RAM FIAT responded

Thanks for your review. We appreciate you letting us know about us needing to make sure that we are not explaining things to customers in our usual everyday car talk that we know, but not all customers know. This not only applies to women, but to men as well. Thanks again for taking the time to leave us a review and also for your continued business!

January 22, 2016

Each visit is a 10+ Have frequented this dealer for ten plus years. Each visit has been very professional. I have always been satisfied with the staff and service receive More

by MrBud76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Garrison, Terrance Hill, Michael Peters, Matt Purdy, Tyson Terhune
Jan 25, 2016 -

Davis-Moore Chrysler Dodge Jeep RAM FIAT responded

Thanks for your review and continued business thru all of these years. As we have been in the past we will continue to be here to serve you in the future.

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