Davis-Moore Chevrolet - Service Center

Small things, big time service We recently had a flat on my 2016 Chevrolet truck. Flat tires to a dealership? Absolutely! Davis-Moore Service Department was prompt, courteous, kno We recently had a flat on my 2016 Chevrolet truck. Flat tires to a dealership? Absolutely! Davis-Moore Service Department was prompt, courteous, knowledgeable and made it possible for me to leave it to be worked on. We have used and will use the Davis-Moore service department again because I know it's repaired right the first time. More

Customer service at davis moore is not there, I have never felt welcome when bringing in my car for service. But this time i'm done. Picked up my car yesterday, looke at davis moore is not there, I have never felt welcome when bringing in my car for service. But this time i'm done. Picked up my car yesterday, looked at the ticket when I got home and they had not charged the coupon oil change price. Went back today 08/16 to get a refund, the girl at the counter did not greet me, I explained my problem, showed her the email coupon I had received from davis moore, she said she couldn't do anything about, the gentleman that checked me out yesterday said he hadnt seen anything about the discount, then nick comes over and take a look at the invoice, then I showed him the email, he said looks like we owe you about $5 and takes 5 out of his pocket, threw it on the counter and says probably cost more to get here than that and walked away. I have an appointment tuesday for a recall but i am going to call and cancel and NEVER GO BACK TO DAVIS MOORE CHEVEROLET AGAIN. I was looking at trading in my 2003 impala for a 2017 and I can get family discount, guess I will go to eddys cheverolet for service and a new car Conner ward I look forward to your phone call. M snider, 3166199279. I work in sales/merchandising and call on dillons and walmart and call on dept heads, store managers, asst managers and I will be more than glad to share this story More

This dealership cares about your customer satisfaction I have been going to this dealership for a few years to get oil changes, and have always been happy with the service because I can trust that they tre I have been going to this dealership for a few years to get oil changes, and have always been happy with the service because I can trust that they treat my car right; and also the price is great. The courtesy inspection is nice too, checking the battery, tires, etc. I recently had a bad experience there, I won't really go into it. But I let them know about it and received a quick response from the service manager, Conner. He was very kind and courteous, quick to apologize about the situation; and got me back into the shop quickly to fix the issue on my car. While also letting me drive a complimentary rental car for the day so I could get my errands done. I appreciated that he took the time to look into the issue and explain to me what was going on. Because now I have a better understanding of the situation with my car and can make decisions based off of that in the future. I was surprised and impressed by the response of this dealership, and I appreciated being taken care of. More

Prompt, friendly, and thorough. Scheduled maintenance for 2014 Silverado. Tiffiny made a convenient appointment and the service center was ready for my service at the specified time. Scheduled maintenance for 2014 Silverado. Tiffiny made a convenient appointment and the service center was ready for my service at the specified time. Check in process was friendly and I was well informed and advised on the day's activities and upcoming recommended service events. I was given an estimated wait time and my vehicle was returned within that time. All good here. I have a great deal of confidence in this dealers service department. More

HAPPY CUSTOMER I want to thank Brian for helping me out. I had bought my Chevy Malibu when I had lived in Ohio, moved to Kansas and had to take it in for a check eng I want to thank Brian for helping me out. I had bought my Chevy Malibu when I had lived in Ohio, moved to Kansas and had to take it in for a check engine light. They were able to detect the problem and fix it in a reasonable time. More

Poor services Very poor service and very poor prices, my experience with Davis Moore was the worst I have ever had at any dealership and i would not recommend anyon Very poor service and very poor prices, my experience with Davis Moore was the worst I have ever had at any dealership and i would not recommend anyone to this dealership More

Wonderful Experience Brian was very helpful. He made a long day easier to deal with. He also has a wonderful sense of humor and I really like to deal with someone who I ca Brian was very helpful. He made a long day easier to deal with. He also has a wonderful sense of humor and I really like to deal with someone who I can joke with. Thanks Brian for all you help today. More

I Feel Like a Valued Customer I previously had a less than ideal experience with the service advisor. When I called in to make an appointment last week, Service Assistant Tiffany I previously had a less than ideal experience with the service advisor. When I called in to make an appointment last week, Service Assistant Tiffany recognized me by name and by vehicle. She let me know that Davis-Moore recognized that I had a poor experience the last time and that corrective action had been taken. I really felt like a customer at that point and made the appointment to meet with Brian Milledge, Service Advisor. To my delight, Brian could not have done a better job of working with me. In fact, every employee from the receptionist to the mechanic on the floor led me to feel that I was making the right decision by choosing Davis-Moore. My car was diagnosed perfectly and repaired promptly with the correct parts. My Vette drives like a new car again, and I am convinced that the work was done properly as a result of the concern every team member demonstrated to me during my service call. Kudos to the entire Davis-Moore Service Team! More

Great service experience Nick Fouts has always been honest, courteous, and kept me apprised of the status of my vehicle. Recently, we had to return for a problem with a warran Nick Fouts has always been honest, courteous, and kept me apprised of the status of my vehicle. Recently, we had to return for a problem with a warranty item we purchased from Davis-Moore. Everything was covered under warranty, and Nick kept me informed every day. He even stayed late when I came to pick up the vehicle, so he could explain what they found and repaired. More

Routine Service I have used Davis-Moore since I purchased my used vehicle. I've always had excellent service and I've always felt welcomed by the service department. I have used Davis-Moore since I purchased my used vehicle. I've always had excellent service and I've always felt welcomed by the service department. When I set up my appointment I speak with Kimberly Gorton. She is always friendly and very personable. I'm always made to feel very comfortable and treated like an individual and not just another person to be dealt with. Kimberly always greets me by name and is always smiling and very cheerful. I enjoy using the service department. More