
Davis Honda
Burlington, NJ
Filter Reviews by Keyword
By Type
Showing 818 reviews
If I could give them a higher score, I would. Their service before self attitude there is exceptional. I really like how they capitalize on the talents of all team members there. Ceal is the service ad service before self attitude there is exceptional. I really like how they capitalize on the talents of all team members there. Ceal is the service advisor I dealt with and she is very polished and strives for perfection. More
This is my 3rd car buying expeirence to date and by far my best experience. I work in sales myself so I tend to not have the patience for any of the run around some companies and dealers give you. My en my best experience. I work in sales myself so I tend to not have the patience for any of the run around some companies and dealers give you. My entire sale process form beginning to end was as smooth and as quick as I could ask for. The Sales manager Janelle who I began with over the phone was as nice as can be answered all my questions and was true to her word when I arrived at the dealership. They were able to beat any other price I was quoted on a brand new fully loaded 2008 Accord Coupe EX-L V6. When I got to the dealership there was no hidden fees and no surprises. Everything was as she promised. The salesman I dealt with Jay was very nice and was able to move me through the process quickly like I wanted. Was able to take the car for a quick test drive and everything was just like I had asked for. Even the final process of dealing with the finance manager Bernadette was great. Just as a nice as everyone else and she moved me through the process quickly as well as setting me up with an 7yr bumper to bumper warranty for a price that could not be met by any other dealer. Finally I recieved a nice follow up phone call asking if I had any issues and how the car was the following day by Jay which is a real nice touch in my opinion coming from a sales background. It's rare to find such a great follow through in sales and when you do it's somebody you always want to deal with again. I'd recommend Willis to anybody in the Tri-State area. More
Truly a great car buying experience. This is my 5th new car in a row and this was by far the best car purchase. They stood to their word that they would beat the lowest price I had by $200 and had the car car in a row and this was by far the best car purchase. They stood to their word that they would beat the lowest price I had by $200 and had the car in stock. The sales person "Steve" by far the best and very thorough. Took 2 hours to explain the car features even after dealership closed. Never seen such amazing people at a car dealership before. I got the best and the lowest deal ever seen online on 2008 Honda Pilot EX 4WD for $24,416 (includes dest charges). I truly felt like writing this review on the same day of my car purchase as I feel everyone should be blessed with a great and smooth car buying process. Deep More
The VW Jetta they sold me had a service engine problem within 10 days of purchasing the car. Their 30 day warranty does not cover the Coil issue . I have to pay half the cost and the sales dep is willing within 10 days of purchasing the car. Their 30 day warranty does not cover the Coil issue . I have to pay half the cost and the sales dep is willing to cover the other half. I should not have to pay for a defect that appeared so quickly. The service manager ED is very rude and un-helpful More
I have purchased many vehicles over the years & have never dealt with such professional & knowledgeable staff. They were not satisfied until I was satisfied & I AM COMPLETELY SATISFIED!!! I could not never dealt with such professional & knowledgeable staff. They were not satisfied until I was satisfied & I AM COMPLETELY SATISFIED!!! I could not recommend this dealership enough! Thanks to all of the helpful staff @ Willis more dealership should be like you...there really is a Willis Difference! thx More
I needed a new truck fast and they had one on the lot similar to my previous one. I went over to look at it and decided the same day I wanted it - very friendly sales staff that never made me feel press similar to my previous one. I went over to look at it and decided the same day I wanted it - very friendly sales staff that never made me feel pressured to buy. I would recommend them to anyone. More
We purchased a new Honda-CRV from this dealer and have been using them for all service on the car (oil changes, etc). We had a headlight blow out and had them replace it, a week later the other headlight been using them for all service on the car (oil changes, etc). We had a headlight blow out and had them replace it, a week later the other headlight blew out and they replaced that one as well. Each visit cost $25. We thought it was a little early to have both headlights blow out on a car about a year old, but that's the way it goes until the headlight blew out again within a few days. So there was obviously a problem. They found out that the electrical system had a short in it and was blowing out the headlights. They didn't charge us for the third headlight and fixing the electrical problem since this is under warranty. However, since the electrical problem, which is under warranty was blowing out the lights we thought we deserved to be reimbursed for the first two headlights which were also being blown out by the short. They refused to give us our money back and John was very rude with an attitude of too bad. I would never buy another vehicle or have any car serviced by these unprofessional and rude people. More
I was in a bind due to the fact I had to trade in my '04 CR-V 5-spd M/T I had purchased justed two months prior for an '05 with an automatic transmission (long story I won't go into here). Needless to say CR-V 5-spd M/T I had purchased justed two months prior for an '05 with an automatic transmission (long story I won't go into here). Needless to say I knew going in I was going to lose big $$$ on the depreciation. Not only did Willis give me the best value on my trade, they were the only dealership out of the half-dozen others I contacted who were willing to come down from MSRP on an '05 CR-V SE. Additionally, while I was waiting a couple of weeks for our vehicle to arrive, I continued to shop around for a better offer. Willis was the only one that continued to work with me on the price; one other dealership (see my review of Sloane Honda) basically told me to take a hike and buy my vehicle somewhere else. Willis Honda might not be big or flashy but they have a genuine interest in customer service and will continue to work with you to get your business. Not the usual fast talking, patronizing, "were the biggest dealership around and we dare you to go shop somewhere else" attitude you get at most other dealers. Know how many people I got "passed around" to when I picked up our CR-V? Just one, Damon, in Sales. I didn't get the "tag-team" effort, from Sales, to Sales Manager, to the Business Manager, etc. trying to push Lo-Jack, Extended Warranty, etc. etc., all the while talking down to you like you are an idiot, like I got from Burns Honda when I bought my '04 CR-V. Guess who's going to get my business when I get my S2000 next year?<br><br>Highly recommended these guys...if you are in the South Central Jersey/Philly area, pass on Piazza/Sloane/Burns Honda, and go right to Willis in Burlington. (I'm starting to sound like their ad agency now right??) = ) More