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Davis Honda
Burlington, NJ
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I had a refreshingly positive experience with the purchase of my car at Willis Honda. However, when I went back to pick-up my tags and try to address a minor issue, I had bad experience with one rud purchase of my car at Willis Honda. However, when I went back to pick-up my tags and try to address a minor issue, I had bad experience with one rude, dismissive and insulting individual. After reporting it through DealerRater, I was contacted and amendments were made to right the wrong. It proves that the dealership is willing to go the extra mile to make sure customers stay happy, and that means a lot. Overall, I'd recommend Willis Honda. More
Customer service from Willis Honda was very good. I did not rate it "great" because they would not provide an email quote in response to my internet price request (every other dealer in the area would emai not rate it "great" because they would not provide an email quote in response to my internet price request (every other dealer in the area would email me a quote). Overall experience and price were "good" instead of "great" because I was told over the phone by the internet sales manager that they'd both price match the vehicle and honor their flyer I received advertising "140% of the kelley blue book value for your trade-in". Instead of walking into the dealership and being offered the price quoted over the phone by the internet sales team, I had to start fresh with a floor salesman and negotiate. I had done my homework, but it still wasted a good deal of time. In the end, I got a great price on my 2010 Pilot and a fair value for my trade-in. More
After shopping at 3 different dealers My husband and I were very happy with all aspects of the sale from inventory to service.We would recommend the Willis Honda team to everyone who is on the market for were very happy with all aspects of the sale from inventory to service.We would recommend the Willis Honda team to everyone who is on the market for a car. Thanks to Tony and Ed, they treated us with care, respect and professionalism. More
Awesome experience for car-buying. Handled professionally and courteously without a lot of the typical games. All employees (even those I didn't deal with) were courteous and obviously commit professionally and courteously without a lot of the typical games. All employees (even those I didn't deal with) were courteous and obviously committed to making the experience pleasant. We did do a bit of the typical negotiating that one might expect, but it was handled well by Dan. No games played, no insult to my intelligence. And it didn't drag on. We made a deal that everyone could live with. Everyone did what they were expected to do in the process of getting paperwork together and prep for delivery. What really made my day was that after we'd negotiated and settled on the deal, I was getting ready to leave. As I passed by his desk, the manager/supervisor with whom Dan had conferred regarding pricing, simply said "thank you" to me in passing. He'd never really spoken to me about the deal, but made the effort to thank me for my business. I'd already felt pleased with the result, but simple things like that show when a business is really interested in keeping my business. Good job, Willis. More
Cheryl Myers from the Customer Service Dept was very courteous and pleasant to me over the phone. Najm Branch the Sales Rep was very caring, honest, and courteous. He took the time and patience to courteous and pleasant to me over the phone. Najm Branch the Sales Rep was very caring, honest, and courteous. He took the time and patience to explain everything to my husband and I. He is truly a very respectful and nice young man with an A-1 personality and very knowledgeable about Hondas. I consider Najm Branch an asset to Willis Honda. I will definitely recommend Willis Honda and Najm to my family and friends. My overall experience was "Great". More
I came and ststed what I wanted and what I wanted to pay. Anthony Lettera listen to me and said he will check it out with Ed Riley. In 5 min. I bought the car, No hassle just a simple honest deal. I went to Anthony Lettera listen to me and said he will check it out with Ed Riley. In 5 min. I bought the car, No hassle just a simple honest deal. I went to four other deals and got a hassle every time Tony and Liz Gioia More
The people at Willis Honda were great. Friendly, professional and honest. I saved over $1,000.00 by purchasing my car from Willis Honda as apposed to other Honda dealers in the area. I strongly rec professional and honest. I saved over $1,000.00 by purchasing my car from Willis Honda as apposed to other Honda dealers in the area. I strongly recommend this Willis Honda to anyone who is in the market for a car. More
While we postponed the buying of a van for now, due to personal reasons, Kevin, was by far the best ever car salesman I have worked with. A true professional, and never applying "the car salesman pressure personal reasons, Kevin, was by far the best ever car salesman I have worked with. A true professional, and never applying "the car salesman pressure" on the customer. He went over and beyond my expectations when he ensured that all of our questions were answered to our satisfaction. Even when I had to turn down a very good offer, Kevin was very understanding and did not change his attitude. Very level headed, calm and collected. Wish there were more Kevin's in the industry. If we do come back to buying a Honda minivan, we will come back to Kevin. Unfortunately, I cannot say the same thing for Sean, the Finance Manager. He came across as a typical pushy Finance person. Example: Never explained me all the options, available, when it came to warranties; Example: when asked if the warranties are discounted, the answer was "Yes". He should have shown me the original quotation from the warranty company and then should have stated the discounts. Kevin - excellent employee; Sean - so so. Thanks More
after dealing with another 2 dealerships in central and northern NJ, i found the exact car desired on the inventory list at willis honda. the two other dealers had almost identical quotes, and willis beat northern NJ, i found the exact car desired on the inventory list at willis honda. the two other dealers had almost identical quotes, and willis beat them by approximately $800. while we were rather skeptical, we put a deposit down and went to purchase. things could not have gone smoother at the dealer. after a test drive we closed on the car and took care of all the paperwork. the only drawback was that we were there for approx 3 hrs, mainly due to the fact that it was the last day of the month and the place sold 38 cars that day! overall, great experience with willis honda and would certainly consider purchasing from them in the future! More
My experience at Willis Honda was a great one. The team that assisted me was Tara, Monica, Anthony and Peter. They were friendly and knowledgeable. There was no pressure at all even though they were quite that assisted me was Tara, Monica, Anthony and Peter. They were friendly and knowledgeable. There was no pressure at all even though they were quite busy. Popcorn and beverage is a good touch. They were able to offer a very competitive price plus promise of extra post-sales service. I would definitely recommend Willis Honda to anyone. More