Davis Honda
Burlington, NJ
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Upon entering the Dealership, I was greeted by Trevor and Ed at the front desk. They were aware that I was coming because I called the Interenet Office first. (I researched 5 vehicles on the phone and narrow Ed at the front desk. They were aware that I was coming because I called the Interenet Office first. (I researched 5 vehicles on the phone and narrowed it down to two). **Credit must be given to the manager on the phone for helping me prior to walking through the door. All the hard work was really done there, because I knew what I did and didn't want.** Ed then appointed John Tuck to assist us in test driving the EXACT car (I gave him the vin number)I inquired about on the phone. We also drove a 4 cyc. to compare to the 6, we chose the 6. We were given a price for the Accord V6 and a fair trade-in price, so we made the purchase. EVERYONE in the Dealership seemed to communicate well, laugh and joke around making us feel right at HOME. We never felt "pressured" to make a decision or mislead in any way. We have a lot of experience with dealerships as most people do, but there is NO horror story with this purchase. The only recomendation I would make to your Dealership is on Saturday's have an additional Purchasing Agent where you go in "The Room" to finalize all the paperwork. We waited 2 hours before we were called to complete our transaction, which I do not think was acceptable (I got over it). In total we were at the facility for 4 1/2 hours. This is no fault to anyone on the staff tonight, you just had a alot of people purchasing cars, which is a good thing. In closing I would like to mention that John Tuck has a wonderful personality and a good hearted spirit. I would recomend Willis Honda to everyone! Ask for Tuck! Sincerely, Donna Ryan New Honda Accord Owner! More
I drove a half hour to Willis and it was well worth the drive. Kevin Rogoza made buying a car a totally different experience. He is considerate, truthful, relaxed (not filled with hype and pressure)and drive. Kevin Rogoza made buying a car a totally different experience. He is considerate, truthful, relaxed (not filled with hype and pressure)and fair. The showroom is not slick, which made it pleasant. He did everything possible to make an attractive offer but left the buying up to me. At Willis, there are no closed doors with managers plotting behind them. Instead, everything occurs out in the open. there are no cubicles so you can see that everyone else buying a car there is relaxed. Do your research. Understand the market at other dealers, but walk away. Go to Kevin Rogoza last and buy your car here from him. More
What a pleasant experience, all employees were friendly. My salesman, Kevin, was outstanding and worked within my budget to find the right choice for my family. The atmosphere in the dealership was great, My salesman, Kevin, was outstanding and worked within my budget to find the right choice for my family. The atmosphere in the dealership was great, not high pressure, but more consultative and how can we help you attitude. More
We traveled to three Honda dealers and used the internet during our car search. We were told by a friend to go to Willis when you are ready to buy. Kevin Rogoza, our sales person, was a pleasure to work w during our car search. We were told by a friend to go to Willis when you are ready to buy. Kevin Rogoza, our sales person, was a pleasure to work with during the buying process. I would recommend Kevin and Willis Honda for your next Honda purchase. Thanks! More
We were looking to trade up to a newer CRV and had been to several dealers in PA who all said that they could not help us. No big deal, we weren't really desparate for a new car. (I loved my 2005 CRV!) We to several dealers in PA who all said that they could not help us. No big deal, we weren't really desparate for a new car. (I loved my 2005 CRV!) We just wanted to see "how far apart" we were and where we "needed to be" as far as a payoff amount. Just when we had given up, Stephanie from Willis Honda in NJ called and asked us to stop in on the Friday after Thanksgiving. Upon arrival, we were greeted immediately by Kevin Rogoza who, after hearing our story, said "We're going to work with you and help you get into a new car today." No one had said that to us. And so the story goes..there were only 2 2009 CRV's remaining on the lot. We found what we wanted at the price we were willing to pay and left the lot that day with a new car! It was really that simple. While everyone there was so nice and helpful, I'd also like to offer a special "thank you" to David Morton who help to expedite the process. Not surprisingly, they were VERY busy that day and David really went above and beyond for us. It meant more than he knows. It has been about 3 weeks and we are very happy with the car. Thank you all for everything. We'll definitely be back when it comes time to buy again. More
Excellent sales reps. Had good stock of the hondas I was looking. I would recommend this dealership to others. Cheryl and Alan are very good, courteous and did not pressure me at all. Excellent experience. looking. I would recommend this dealership to others. Cheryl and Alan are very good, courteous and did not pressure me at all. Excellent experience. Call and ask for Cheryl or Alan before you visit the dealership. More
I would like to thank all of the employees who helped me I would like to thank all of the employees who helped me to find the perfect car. I really like how Tom stayed in touch with me through e-mails as w I would like to thank all of the employees who helped me to find the perfect car. I really like how Tom stayed in touch with me through e-mails as well as phone calls even after I purchased my car. When I arrived I was greeted immediately at the door by Tito and driven around to look for cars. I was also taken for a test drive once I saw the car I was interested in. The staff were completely respectful and friendly. It was cold that day and coffee and hot chocolate was offered to me and my family. I also appreciated the kids area they have. I did not have to worry about my kids being out in the cold weather or running around in the parking lot. Also it did not take long for the paper work to get done. I was in and out in about an hour max, with a car. I would reccommend willis Honda to all my friends and family who are looking to buy both new and used cars. This is most definitely the best car dealership I have ever dealt with. Thank all of you once again for all the help you gave me. The car is great. Sincerely, Fatimah Brockett More
The service I received at this dealer was beyond insulting: 1) Car was listed online the week before for $16,995 2) Went there because they were supposedly running an up to 50% off sale for bl insulting: 1) Car was listed online the week before for $16,995 2) Went there because they were supposedly running an up to 50% off sale for black Friday 3) Sales manager and my sales rep. stated that the internet price was already the discounted price and that it couldn't be discounted for a penny more, which is funny because the car was listed for this price a week before the sale! 4) They claimed the best they could do was $200 off the internet price, making the vehicle $16,795 5) When I said that was unacceptable the sales rep. insulted me by saying "well maybe it's to much car for you!". 6) They then let me walk without even making a counter offer. 7) On top of this the sales manager stated "I guess he wasted your time!" to the sales rep. as I walked out the door. 8) That night the vehicle was listed on the website for $15,795! $1000 less than the so-called lowest price they quoted me while I was there! If this is how they do business then I do NOT and will NOT recommend them to anyone. More
I made a call to Ms. Jessica on Nov 12 in the am, (Thursday) and she sent me an email brochure, immediately. The brochure gave me all the information I was seeking. Ms. Jessica was very knowledgeable (Thursday) and she sent me an email brochure, immediately. The brochure gave me all the information I was seeking. Ms. Jessica was very knowledgeable concerning the car that I was interested in purchasing- a 2009 Honda S2000. She even called me to make sure I had received the brochure. I made the appointment over the weekend to test drive the car. On Monday I called and spoke to Tom, just to check to see if Ms. Jeesica had made my appointment to test drive the car, at 4 pm that day. My appointment had been made, and confirmed. Upon my arrival to Willis Honda, I was meet by Mr. Tony. He was very nice, courteous, and not pushy. I told him what I was interested in purchasing, and that I had an appointment to test drive that car. I was given the keys, and allowed to take the car for a drive..without a sales person...wink. Once I returned, I informed them of what I was willing to pay for the car...which was way low...lol, lol. There was some small amount of bartering, but they were very willing to see to it that I got the car. Mr. Ed Riley asked me "If I sell you the car for....will that make you smile?" I said "Yes". He shook my hand and said "It's your's". (Of course I screamed...wink) I am now the proud, happy, owner of a 2009 Honda S2000. The entire process was painless, nonconfrontational, easy-going, nonstressful, quite pleasant for purchasing a car. I didn't feel like I was being taken to the cleaners nor advantage of...especially for being a female. Why did I give Willis Honda all 5's as my rating, well, if you could see the looks I get while driving my S2000...that says it all. Thanks alot guys, you are the BEST!! More
This was without a doubt the easiest vehicle puchase,my wife and I have ever had.I had done some internet searches and found my vehicle at Willis Honda.I called to verify it was in stock.Mr.Riley quoted me wife and I have ever had.I had done some internet searches and found my vehicle at Willis Honda.I called to verify it was in stock.Mr.Riley quoted me a price over the phone.We then set up a visit,test drove the truck,got a very favorable trade in allowance.I also got an excellent price on some dealer add ons that I wanted.In less than 30 min from the time we arrived we had a deal.I got a better price,a better trade in,and a better price on my tonneau cover,than a competitor in the area on the first offer.This was my second vehicle from Willis Honda and it won't be my last.My thanks to all of the staff at Willis Honda who actually made buying a new car a good experience for a change. More