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Davis Honda
Burlington, NJ
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We purchased my first Odyssey in 2004 from a dealership 25 minutes away. For the 6-1/2 years that I had my Honda, I had all my routine maintenance done at Willis. My experience at Willis over the past 6 y 25 minutes away. For the 6-1/2 years that I had my Honda, I had all my routine maintenance done at Willis. My experience at Willis over the past 6 years is why we purchased our 2010 Odyssey there (even though there is a New Honda dealership 10 minutes closer to my home). I always received excellent and friendly service so I was confident we would have the same experience with their sales team. Even though it was year end clearance, they were able to locate the exact Odyssey I wanted and I had it the very next day. If customer service is important to you, I suggest you purchase and maintain your vechile at Willis Honda. More
I took my trade to Burns Honda. They offered me $4,000 less than KBB valued my trade. After uncomfortable haggling, they offered $2,000 less than KBB value. Their internet price quote was higher than Wi less than KBB valued my trade. After uncomfortable haggling, they offered $2,000 less than KBB value. Their internet price quote was higher than Willis, but they told me Willis would jack the price up from the quote when I showed up. I was there over 2 hours and did not buy. I took my trade to Willis Honda. They offered me $1,500 less than KBB Value within 15 minutes of arrival, which I came to believe was fair. They stuck with their low internet price quote. They split the cost of a trailer hitch 50/50% with me. I got a great deal. I was in and out in less than 1.5 hours. Brian Sieruc came in on his day off to deliver the car to me. I told him @ 6:00 pm on the phone I would be there in an hour, and I told him I forgot to mention that I wanted cross bars on the roof rack and mud flaps on all four wheels. Little did I know that the parts department had closed. Unbeknowst to me, Brian made 5 or 8 frantic phone calls, got the GM to reopen the parts department, got the GM to pay a mechanic to stay late to install the mud flaps and cross bars. So when I got there at 7:00 pm my car was ready just the way I wanted it. I did not have to make another 30 minute drive to Willis to get my cross bars and mud flaps. It was above and beyond the call of duty, on Brian's day off. I heard a friend was considering a Honda Accord or Toyota Camry. I used all my persuasive power and told him the story of my purchase. I am proud to say that my friend bought an Accord from Brian the week after I purchased my car. Good things happen to good people who really care about the level of service. More
I checked with the Better Business Bureau and found that Willis Honda has an A+ rating. Initial contact with Willis Honda via the internet was met with an informative and timely response. The price quoted Willis Honda has an A+ rating. Initial contact with Willis Honda via the internet was met with an informative and timely response. The price quoted on the dealer's website is the price that I paid for the vehicle, no haggling was involved. The dealer matched my Credit Union's interest rate. The vehicle was listed on the Kelly Blue Book Website. The salesman was knowledgeable and professional. Prior to contacting the dealer, I conducted extensive research via Kelly Blue Book, Consumer Reports, Auto Dealer Websites (including Willis Honda). This was the most painless car purchase I have ever had. I highly recommend this dealer. More
We felt Paul never high pressured us into buying a car. He explained all the different options available to us. Kristina, the business manager, did an excellent job of handling the paperwork. My husban He explained all the different options available to us. Kristina, the business manager, did an excellent job of handling the paperwork. My husband and I had researched the price of the car we purchased and knew what we could comfortably afford. The deal we settled on was excellent and we feel we were given a fair price for our trade in. More
The car buying process is usually never a pleasant The car buying process is usually never a pleasant experience. But with the help of Willie Davis, Jr. i was pleasantly surprised. Willie was most The car buying process is usually never a pleasant experience. But with the help of Willie Davis, Jr. i was pleasantly surprised. Willie was most polite and personable. For me the customer service part of car buying no longer existed. You would deal with friendly people but it was just the bare minimum. I work in the hotel industry where manners in my opinion exceed you customer service skills. Most people today are only concerned with the bottom line. This is why customer loyality no longer exists. If we just take the extra time and use proper manners you feel that you've made the right choice. that is why i chose to purchase my vehicle with willis honda. I also wanted to mention that receiving a call now and then from Tom with the internet customer service team was very helpful. When we are in the market to purchase a car it is not something you jump into. I've been searching for a few months now. Going to different dealerships. Sometimes your impressed with the sales person but your not impressed with what they have to offer. I found the right fit at willis honda. So i have to thank Tom for reminding me to give willis honda a try. Im glad i did. More
This is the first time I've ever purchased a vehicle without buyer's remorse. Dan McDonell and Tom Gutowski, the salesmen that assisted me with my purchase were friendly and fair. I got exactly what I without buyer's remorse. Dan McDonell and Tom Gutowski, the salesmen that assisted me with my purchase were friendly and fair. I got exactly what I wanted in terms of the vehicle, the price and the payment and Dan went the extra mile to get it for me. I would highly recommed this dealership to friends,family and anyone that is interested in getting a great car for a fair price. I definitly enjoyed the experience and I love my Honda! More
I would absolutely recommend this dealership to anyone in search of a new or used vehicle. Every associate we worked with from the manager and sales to the finance/warrenty person was patient, knowledgeable search of a new or used vehicle. Every associate we worked with from the manager and sales to the finance/warrenty person was patient, knowledgeable and service friendly. While we were well informed about our trade in and the price of the car we wanted, in most cases while car shopping you spend hours going back and forth "haggling" - my husband and I were actually sitting in Willis Honda thinking that the entire deal was to easy - 3 hours later we were driving home in our 2010 Honda Accord EX-L and couldnt be happier! More
Very professional organization. I never felt that I was being "sold" anything - it was all very easy to understand and clearly presented. Tom was quick to respond to my requests in the manner that I reque being "sold" anything - it was all very easy to understand and clearly presented. Tom was quick to respond to my requests in the manner that I requested, Tony was very attentive on a very busy afternoon and Kristina was a consummate professional. I have and will continue to recommend Honda as the car to own - and Willis as the dealership to use. More
This is the 4th Honda I bought from Willis Honda. Although I no longer live in the area, I make it a point to return to Willis Honda. The process is always efficient and the employees are profession Although I no longer live in the area, I make it a point to return to Willis Honda. The process is always efficient and the employees are professional. The prices are also unbeatable. When we are in the market for our next car, Willis Honda will be our dealer and hopefully Tito will still be our salesman. Thank you Willis Honda -- keep up the good job! More
This was my first time to Willis Honda and I was pleasantly surprised by the salesman I dealt with. I had the true pleasure of having Willie Davis Jr who was very patient and was a true gentleman pleasantly surprised by the salesman I dealt with. I had the true pleasure of having Willie Davis Jr who was very patient and was a true gentleman to both my wife and I. Willie explained everything and went out of his way to get the car we wanted. If I ever need another car I will be dealing with Willie again. Thanks again Willie ! 2009 Honda Accord EX-L More