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Davis Gainesville Automotive- Service Center

Gainesville, FL

4.5
565 Reviews

565 Reviews of Davis Gainesville Automotive- Service Center

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April 12, 2024

I would never never recommend this dealership they do NOT stand by their Word nor the products they sell. They are rude and very condescending. They super glued part of the driver side mirror instead of repl More

by Disappointed buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russell Sebree
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Davis Gainesville Automotive responded

On behalf of our dealership, I appreciate you bringing these issues regarding your recent visit to my attention. I strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact me directly at your convenience. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 11, 2024

I had routine maintenance and spark plugs scheduled. I was informed that the valve cover gasket needed service do to an oil leak and this was done with excellent worksmanship. More

by FERENCRABAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Davis Gainesville Automotive responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 10, 2024

Shannon Keen is knowledgeable, patient and kind. Returns calls and is personable. I will only work with her when I need service. More

by djiuliufam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Keen
Apr 12, 2024 -

Davis Gainesville Automotive responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 08, 2024

Very good service and professional customer service I am happy with the service department as a whole More

by JESSIEPEABODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Davis Gainesville Automotive responded

Thank you for your outstanding rating about our service department, Jessie. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 08, 2024

Outstanding customer service and very good positive energy for the staff. Very happy with the service that I received and the staff was very knowledgeable. Two thumbs up and I will definitely be bringi More

by allenfd01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Davis Gainesville Automotive responded

Thank you so much for your feedback. I greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our staff. Please let me know if I can ever help you in the future. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 08, 2024

Thanks for the fast service and the update on the car and care see y'all for the next service. More

by ratliff.katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Davis Gainesville Automotive responded

Katie, it is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs I can assist you with, please don't hesitate to call me or stop by. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 07, 2024

Took to long could of been done within the hr however it took an entire day plus I got charge over $800 with no diagnostic sheet or anything More

by NEHYALAUNI.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carla
Apr 09, 2024 -

Davis Gainesville Automotive responded

Nehyalauni, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 07, 2024

The people in the collision center (Brittany, John, and Ashley) did a wonderful repair on my 07 Corvette. They completed the work on a good timeline, kept me informed as to the progress of the repair, and More

by JOHN.P.LACOGNATA
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brittany Klein, John Curry, Ashley
Apr 11, 2024 -

Davis Gainesville Automotive responded

Thank you so much for taking the time to write such great feedback, John. Our primary focus is to provide every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 07, 2024

Great service. Prompt appointment scheduling. Car was ready in just a couple of hours. I have never had a problem with the service. I enjoy the videos they provid More

by RMIRBY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Davis Gainesville Automotive responded

We appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 07, 2024

Even though it took longer than I expected, the sales staff Adrian and Tim, was great. It's when I went to the finance manager that things went downhill. When I went over the final numbers with Adrian, e More

by peteknight12
Recommend Dealer
No
Employees Worked With
Timothy Bundrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christpher Sauerbrun - Finance
Apr 09, 2024 -

Davis Gainesville Automotive responded

Pete, thank you for providing this feedback about your experience at Davis Gainesville Chevrolet. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to me at your earliest convenience. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

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