Davis Gainesville Automotive

I have had a relationship with Davis Chevy for more than 12 years. During this time I have purchased 5 vehicles and used the service department for maintenance on them all. This experience is by far the w 12 years. During this time I have purchased 5 vehicles and used the service department for maintenance on them all. This experience is by far the worst and will be my last time dealing with Davis Chevy. My car was brought in Sept 5th. I was given an estimate of $1600 for repairs on Sept. 7th during this call I was told that per management no repairs would be made until full payment was received in advance. This made me extremely angry as I have never been told this before. After a couple days of calling around to get estimates at other shops I decided to make the advance payment so that Davis Chevy could proceed with the repairs. Payment of $1553 was made on 9/15. I called back on 9/20 to check on status but advised it was not yet completed. Received a call on 9/22 advising that additional payments needed to me ordered for the repairs totaling $228.77 and I needed to decided immediately if I wanted to proceed due to timing/delivery/GMC strike issues. Finally me car was finished on 9/25. Bottom line it was very upsetting for an up front payment to be requested from a loyal customer. In additional the time frame for the repairs but me I mind because I had to pay for a rental the entire time. At no time was a courtesy car even offered despite me telling them I was paying for a rental. ***Ms. Sharon Keene was pleasant during my encounter, however the issues I had were beyond her*** More

The service advisors have always been attentive and helpful , on the phone and in person. Every person i have dealt with including sales , sevice , and finance have been both friendly and helpful. helpful , on the phone and in person. Every person i have dealt with including sales , sevice , and finance have been both friendly and helpful. More

Service was top notch. My truck was a couple months & miles out of the 3-year/36k mile warranty when the fuel pump module went out. Davis covered the repair under warranty, My truck was a couple months & miles out of the 3-year/36k mile warranty when the fuel pump module went out. Davis covered the repair under warranty, and kept me informed on the timeline since the part was not in stock at the time I took my truck in. Couldn't be happier we purchased my truck from Davis. When the time comes, I plan to buy our next vehicle from Davis due to the level of service we received. More

Great service, quick and courteous. Easy to schedule appt and communication of service and video was timely and thorough, thanks! Easy to schedule appt and communication of service and video was timely and thorough, thanks! More

Ron immediately helped me out with a test drive with high energy and efficiency. Helped me purchase right away energy and efficiency. Helped me purchase right away More

Vehicle was serviced and ready within estimated time. Very friendly and ready to assist when we arrived. Very friendly and ready to assist when we arrived. More

We have always trusted the quality and competence of the a service department! Since I wasn’t able to bring my car this time, my daughter drove it for service, I’m not able to name the gentlemen who worke a service department! Since I wasn’t able to bring my car this time, my daughter drove it for service, I’m not able to name the gentlemen who worked on it. I remember Josh Ropiza from earlier times when I would bring my car. I’m sure the other gentlemen are highly qualified as well. My sincere thanks to the entire service department with best wishes. Ayhan E. stump Mrs. Eugène C. Stump, Jr. More

Customer service was excellent. I would recommend Davis Chevrolet to all my family and friends. I would recommend Davis Chevrolet to all my family and friends. More

Great service. Was easy to make appointment online. Service advisor very knowledgeable and kept me aware of the progress Was easy to make appointment online. Service advisor very knowledgeable and kept me aware of the progress More

Amazingly courteous, efficient & knowledgeable Ms. Sharon Keen. Certainly beating expectation. A big pleasure to work with. Sharon Keen. Certainly beating expectation. A big pleasure to work with. More