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Davis Acura - Service Center

Langhorne, PA

4.7
1,811 Reviews

1,811 Reviews of Davis Acura - Service Center

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June 09, 2022

Thanks for the great,fast service. Oh the car wash is always appreciated. Thanks again! More

by rich.hoskins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Risica
Jun 10, 2022 -

Davis Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 09, 2022

I believe your team is paid commission since they consistently find things that aren’t broken on my car and charge me a fortune to fix it. It runs worse now than it ever did. I love my car but chanc More

by LUV2SPIN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caphil Sooknanan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Davis Acura responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Steve Pulli Service Manager 215-943-7000 extension 1503

June 08, 2022

The service dept quoted us 2 hours, we had a reserved appt. 8 hours later, after several calls, I was told the car was ready. Not a great customer experience. More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Hertado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Davis Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Steve Pulli Service Manager 215-943-7000 extension 1503

June 08, 2022

Nice and clean dealership, I was in and out for my appointment in no time More

by MICSPEARMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Davis Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 07, 2022

Excellent service! Waiting area is clean and stocked with complimentary beverages a great customer service experience. The staff displayed excellent communication in More

by stoelker.artz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Davis Acura responded

Thank you for sharing your thoughts about your experience with Davis Acura. We appreciate your business and hope to see you again soon! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 07, 2022

Horrible. Put a deposit down for car, didn't tell me how I was getting back. I had to call and find out I was getting a a check back. Upcharged me for trade in More

by Danamlb419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rebecca Morris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Marchesani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Belmonte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Davis Acura responded

Thank you for your review. We're sorry your experience didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ed Riley General Sales Manager 215-943-7000

June 07, 2022

Interior was left dirtier than how i brought the car. Other than that the service and communication was excellent. Just wish my car seats would be covered when coming for service. More

by HQLAM
Recommend Dealer
Yes
Employees Worked With
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Davis Acura responded

Thank you for choosing Davis Acura, and for taking the time to share your review. We appreciate your candid feedback and will be sure to share your comments with the team. Please don't hesitate to reach out to us directly if we can be of any further assistance! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 07, 2022

The team was on top of their game. Very professional and respectful and was very pleased with the purchase. More

by FPG1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Davis Acura responded

We appreciate your business and our team looks forward to serving you again soon! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 06, 2022

Very good experience . service was good time to complete was great . Even got a car wash More

by MJANTHOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis, Michael Risica
Jun 07, 2022 -

Davis Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Davis Acura, we look forward to having you as one of our valued customers for many more years to come! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 06, 2022

Dealership is nice with great waiting area featuring star bucks coffee and refreshments and good working people. I can in for an oil change and requested to have my dashboard clock re set with accurate/ prop More

by DIMAV2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hertado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Risica
Jun 07, 2022 -

Davis Acura responded

Thank you so much for your candid feedback! We are glad that we had the opportunity to work with you and that you found your experience with us to be an overall positive one at Davis Acura. Please don't hesitate to reach out if you need anything else. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

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