Davis Acura - Service Center

Nice and timely but tried to upsell and the complimentary car wash is a joke. My car was still dirty after. car wash is a joke. My car was still dirty after. More

Always the best service, everyone is always so knowledgeable and willing to explain things in detail. knowledgeable and willing to explain things in detail. More

I received excellent service from Davis Acura. They were fast, friendly, and helpful; making it great experience. They were fast, friendly, and helpful; making it great experience. More

Chris was my service rep & did an outstanding job of making sure my car maintenance needs were met-Thank You! making sure my car maintenance needs were met-Thank You! More

Great customer service! Everyone I spoke to was helpful and explained things well. It is a blessing to be able to get a loner vehicle so I am still able to get to work when Everyone I spoke to was helpful and explained things well. It is a blessing to be able to get a loner vehicle so I am still able to get to work when my vehicle is in for service. More

We brought the car in for a standard oil change. The service team alerted us to a few issues we needed to take care of for preventative maintenance using a webapp. This allowed me to review and appr The service team alerted us to a few issues we needed to take care of for preventative maintenance using a webapp. This allowed me to review and approve the proposed service items at my leisure. More

Timing belt replaced. . received my MDX before promised time. Also received a free oil change. . received my MDX before promised time. Also received a free oil change. More

It was great service courteous nice and clean My rep is very professional I will always get my truck service there very professional I will always get my truck service there More

Pleasant waiting area. Agent kept me up to date with my auto. Very courteous and helpful. Agent kept me up to date with my auto. Very courteous and helpful. More

I had a an issue with my car battery. I was told that the battery needed to be replaced. The battery was still under warranty so I took it to Davis Acura to have it checked out. They te I was told that the battery needed to be replaced. The battery was still under warranty so I took it to Davis Acura to have it checked out. They tested the battery and informed me that the cold-crank maps were optimal and that it didn't have to be replaced. Their recommendation was to have a diagnostic test completed. I declined and took the elsewhere, and in under 2 minutes it was discovered that the battery cable wires were frayed, unraveling and one of the cables weren't connected at all. I think that it's a disgrace that Davis Acura never bothered to inspect with the natural eye to see if the posts and cables were intact. Furthermore, I purchased the battery in August of 2021 after I experienced the same issue of a no start. So instead of the service dept inspecting the battery etc., I was sold a battery when the proper fix was cables all along. It's disappointing to use an auto dealership where they're speciality is the make of your vehicle but yet you can't get the service and care that your vehicle needs to keep the vehicle running and safe on the road. It seems as if they're goal is to have the customers spend as much money as possible in repairs or convince the customer to purchase a new vehicle. That is a terrible practice and an awful way to treat customers. More